Manager

As a leading financial services and healthcare technology company based on revenue, SSC is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the worlds largest companies to small and mid-market firms, rely on SSC for expertise, scale, and technology. Plans and executes training initiatives that enhance necessary skillsets for an employees current role. Selects or creates materials and appropriate delivery methods for programs on a variety of topics to increase an employees individual performance. Creates training reports and maintains training records. Meets requirements and standards of the training effectiveness and assessment standards. Interacts with functional organizations to develop specifications for content of courses. Prepares lesson plans and content including the method, media, and documentation to be presented. Prepares e-learn programs using tools available in the industry like RISE, Articulate etc. Leader of professionals or first-level leaders working on issues of a diverse scope or coordinating department activities. Exercises wide-latitude to make decisions within established company policies to meet business objectives. Advises staff and partners with cross-functional teams to meet project schedules and to develop solutions to issues. Accountable for department results. Establishes procedures and recommends changes to policies. Minimally requires a Masters degree and 4 years of related experience, or Bachelors degree and 6 years of related experience, or high school degree and 8 years of related experience.