We’re looking for a friendly, detail-oriented Customer Service Representative to join our team. Responsibilities: Respond to customer inquiries via phone, email, and chat during evening hours Provide accurate information about services and estimated time. Resolve issues efficiently and with empathy, escalating when necessary Document interactions and maintain up-to-date records in our MIS 360 Collaborate with other team members and shifts to ensure seamless service Stay informed about company updates, promotions, and procedural changes What We're Looking For: Excellent communication and active listening skills A calm, patient, and customer-focused attitude Ability to multitask and stay organized in a fast-paced environment Previous customer service experience preferred (but not required) Comfortable working independently during later hours Languages : Well versed and efficient in speaking English, Punjab Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Paid sick time Paid time off Schedule: Evening shift Night shift Rotational shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Customer service: 1 year (Preferred) Language: English (Preferred) Hindi (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person Expected Start Date: 30/06/2025
We’re looking for a friendly, detail-oriented Customer Service Representative to join our team. Responsibilities: Respond to customer inquiries via phone, email, and chat during evening hours Provide accurate information about services and estimated time. Resolve issues efficiently and with empathy, escalating when necessary Document interactions and maintain up-to-date records in our MIS 360 Collaborate with other team members and shifts to ensure seamless service Stay informed about company updates, promotions, and procedural changes What We're Looking For: Excellent communication and active listening skills A calm, patient, and customer-focused attitude Ability to multitask and stay organized in a fast-paced environment Previous customer service experience preferred (but not required) Comfortable working independently during later hours Languages : Well versed and efficient in speaking English, Punjab Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Paid sick time Paid time off Schedule: Evening shift Night shift Rotational shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Customer service: 1 year (Preferred) Language: English (Preferred) Hindi (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person Expected Start Date: 30/06/2025
Core Responsibilities 1. Planning and Strategy Develop and implement logistics strategies that ensure efficient, cost-effective supply chain operations. Forecast future logistical needs and plan accordingly. Optimize routes and transportation schedules. 2. Inventory and Warehouse Management Coordinate with warehouse teams to maintain proper storage conditions and organization. 3. Transportation and Shipping Manage inbound and outbound logistics operations, including shipping, receiving, and delivery. Select appropriate carriers and negotiate contracts and freight rates. Ensure timely delivery of goods while controlling costs. 4. Team Management Supervise and train logistics staff, including warehouse workers, drivers, and coordinators. Assign responsibilities, monitor performance, and ensure compliance with company policies. Foster a culture of safety, efficiency, and continuous improvement. 5. Compliance and Documentation Ensure compliance with national and international shipping regulations. Maintain accurate records, including bills of lading, shipping manifests, and customs documents. Oversee import/export operations and documentation if applicable. 6. Technology and Systems Use logistics software and tools (e.g., WMS, TMS, ERP systems) to track shipments and inventory. Recommend and implement technology improvements to streamline logistics processes. 7. Problem Solving and Coordination Resolve shipping issues, delays, or customer complaints promptly. Coordinate with procurement, sales, and production departments to align logistics with business needs. 8. Cost Control and Budgeting Prepare and manage budgets for logistics activities. Monitor logistics costs and identify areas for savings and efficiency improvements Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Paid sick time Paid time off Schedule: Monday to Friday Night shift Rotational shift US shift Weekend availability Supplemental Pay: Overtime pay Work Location: In person Application Deadline: 27/07/2025 Expected Start Date: 30/06/2025
As a Route Planner and Coordinator, your primary role will involve developing efficient routes for drivers, coordinating pickup and delivery schedules, and managing load operations. Your responsibilities will include: - Developing efficient routes for drivers based on delivery timelines, traffic, and weather conditions. - Coordinating pickup and delivery schedules to meet client expectations. - Assigning drivers to routes and ensuring they have the necessary documentation and instructions. - Communicating regularly with drivers to monitor progress and handle any issues that arise. - Ensuring vehicles are loaded legally and efficiently, considering weight restrictions and cargo safety. - Verifying that all shipments comply with Canadian transportation regulations. Qualifications required for this role include: - Prior experience in route planning and scheduling - Strong communication and coordination skills - Knowledge of Canadian transportation regulations - Ability to work evening, night, and rotational shifts with weekend availability This full-time position offers benefits such as paid sick time, paid time off, and a yearly bonus. The work location is in person, and the expected start date is 20/05/2025.,