Manager EXIM and Logistics

About Us:

NuTaste FDL (formerly Fuerst Day Lawson India Pvt Ltd) is a leading Taste & Nutrition solution provider to the food and beverage industry and brand owners especially food service and FMCG.

Our range of products include from flavours and fillings, bakery pastes and glazes, fruit compotes and granolas, juices & blends, functional energy and vitamin ingredients, to FMCG menu concepts and finished products.

Innovation is at the core of our business. We support, create and deliver premium grade ingredients and products to the food, beverage and industrial industries, providing a complete supply chain solution from start to finish. Our Organizational Objectives include establishing a Culture of Care to ensure a happy and committed team.

Our Organisations Purpose Statement is Consistently delight customers through innovation and service.

Our Core Values are

1. Be Trustworthy We always say and do the right thing even when no one is watching.
2. Be Dependable We are responsible and accountable in our actions.
3. Be Innovative We question What-is and work towards What-can-be.
4. We Care We develop and celebrate our people.

About The Role:

This role will oversee all export and import operations, documentation, and logistics. The ideal candidate must have in-depth knowledge of international trade compliance, export/import documentation, and operational execution for both Food Service and Nutrition categories. The role is critical in ensuring timely order fulfillment for channel partners and key accounts, both domestically and globally.

Roles & Responsibilities:

1.Export & Import Documentation

Prepare and manage all export and import documents including invoices, packing lists, shipping bills, bill of lading, COO, FSSAI clearance, phytosanitary, health certificates, etc.

Coordinate with CHA (Customs House Agents), freight forwarders, and other government authorities to ensure smooth clearances.

Ensure compliance with DGFT, FSSAI, and customs regulations.

Apply and manage export incentives like RoDTEP, RoSCTL, EPCG, etc.

2.Logistics & Operations Management

Plan, coordinate, and monitor inbound and outbound logistics operations.

Track shipments and ensure timely delivery to customers across geographies.

Handle customer-specific shipping and labelling requirements.

Coordinate with Production, QA, Warehouse, and 3PL for order planning and dispatch.

3. Order Management & Customer Servicing

Manage export orders end-to-end, from documentation to delivery.

Work closely with Sales & Key Account Managers to understand and service client requirements.

Maintain proactive communication with customers regarding order status, shipment schedules, and documentation.

Ensure high service levels for Channel Sales and Key Accounts in both Food Service and Nutrition verticals.

4.Compliance & Record Keeping

Maintain detailed and organized records of all shipments, documentation, and communications.

Ensure compliance with international trade laws and internal audit requirements.

Coordinate with internal stakeholders for audits and inspections.

5.Process Improvement

Drive continuous improvement in documentation accuracy, shipment timelines, and cost-efficiency.

Recommend changes to internal systems and processes for improved EXIM operations.

Qualifications & Experience:

Bachelors Degree in Commerce / International Business / Supply Chain / Food Technology. MBA preferred.

512 years of hands-on experience in Export & Import operations in a food manufacturing setup.

Experience with ERP systems (SAP/Oracle/Business Central/NAV) and shipping portals (ICEGATE, DGFT, etc.).

Knowledge, Skills & Abilities:

Strong knowledge of EXIM policies, INCOTERMS, DGFT guidelines, and trade compliance, international trade regulations, customs procedures, and documentation requirements.

Possess a thorough understanding of Incoterms (International Commercial Terms), basic shipping terminology, and the required documentation for international trade.

Excellent organizational and time-management skills.

Strong communication, coordination and negotiation skills.

Ability to work under pressure and manage multiple stakeholders.

Attention to detail and process-oriented mindset.