Manager - End User Computing

Role Overview: As the Manager, IT - End User Computing at Exela in Pune, IN-MH, you will be responsible for managing complex IT environments in a fast-paced setting. Your primary focus will be on the maintenance and troubleshooting of various IT-related devices including PCs, laptops, tablets, wireless handheld devices, thin clients, Virtual Desktop environment, network printers, and other end-user devices. Your technical expertise, problem-solving skills, and ability to manage multiple tasks simultaneously will be essential for success in this role. Key Responsibilities: - Maintain IT equipment and troubleshoot all IT-related devices - Possess strong technical skills including knowledge of hardware, operating systems, workstation virtualization, monitoring tools, and automation frameworks - Demonstrate excellent problem-solving and analytical abilities - Collaborate with various teams effectively through good communication and interpersonal skills - Manage multiple tasks and projects simultaneously Qualifications Required: - Bachelor's degree in Computer/Information Technology or a related field - Relevant certifications such as MCSE/MCP, CCNA preferred - At least 3+ years of experience in IT infrastructure design, implementation, and management - Proven track record of managing complex IT environments - Passion for IT infrastructure management If you are looking to further your career in IT infrastructure management and meet the qualifications mentioned above, the Manager, IT - End User Computing role at Exela's Global Operation Center in Pune could be the perfect opportunity for you. Join a diverse team of over 17,500 employees operating in 23 countries and contribute to a leading business process automation company dedicated to digital transformation solutions.,