Manager - Emergency & Crisis Management

What you'll do:

As the Emergency & Crisis Manager for India region, you will design, implement, and lead regional emergency preparedness and crisis response programs. You will collaborate with cross-functional teams, local authorities and global emergency leaders to ensure readiness, manage incidents, and support recovery efforts. You will also

champion employee well-being and continuity through strategic planning and compassionate engagement.

Job Responsibilities:

• Develop and maintain regional emergency response and crisis management plans aligned with global standards.

• Lead real-time crisis management for natural disasters, war, technological failures, security incidents, and other emergencies

• Coordinate with local authorities, security agencies, emergency services, and regulatory bodies.

• Conduct risk assessments and scenario planning to identify vulnerabilities and mitigation strategies.

• Organize training, drills, and simulations to build preparedness across ERT, employees and leadership.

• Provide strategic guidance during crises, ensuring timely communication and decision-making.

• Support business continuity planning and execution in collaboration with site leaders and global teams.

• Strengthen organizational resilience by supporting employees and their families to ensure operational continuity and deepen commitment.

• Serve as a trusted advisor to leadership on emergency readiness and crisis impact.

• Manage emergency budgets, procure specialized equipment, and establish emergency infrastructure

• Collaborate with IT, Operations, HR, and Internal Communications teams to ensure seamless execution

• Maintain detailed documentation of incidents, actions taken, and lessons learned.

• Ensure compliance with local regulations and global policies.

• Travel across the region as needed to support operations and incident

response.

What were looking for:

• Minimum of 8-10 years of experience in emergency management, crisis

response, or related field.

• Proven leadership experience in high-pressure environments.

• Strong understanding of emergency protocols, risk management, and

business continuity planning.

• Excellent communication skills in English.

• Ability to work cross-functionally and influence without direct authority.

• Experience working with government agencies and emergency services.