Manager - Customer Interaction Suite

An experienced and highly hands-on Platform Engineering / CI/CD Lead developer to drive the design, implementation, and optimization of modern CI/CD pipelines, platform infrastructure, and deployment frameworks for both new products and existing platforms at scale. This role requires technical depth in cloud-native environments, containerization, automation, and high-availability architectures. The candidate will have hands-on expertise to ensure scalable, secure, globally distributed, multi-region architectures with cutting-edge tools and high-performing delivery pipelines for a global SaaS environment for enterprises.
Highly hands-on and must be comfortable working directly with code, pipelines, infrastructure, and deployments while guiding the team in adopting best practices and delivering results at scale.