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Tata Communications
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Manager - Customer Interaction Suite

Manager - Customer Interaction Suite

Tata Communications

8 - 12 years

0 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

nosql kubernetes rest github react user stories rabbitmq redis microservices docker git data modeling devops kafka microservices architecture full stack mysql agile performance optimization aws mongodb architecture

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Information

Role Overview We are seeking a passionate and
skilled Tech Lead - Full Stack to join our growing engineering team. In this role, you will play a critical part in designing, developing, and maintaining highly available and scalable backend systems that power the Kaleyar IO suite of applications within Tata Communications. You will lead a team of engineers, collaborate with cross-functional teams, and ensure the delivery of reliable, performant, and maintainable software solutions. Working within an Agile framework, you will also guide the team on technical best practices and emerging technologies.

Key Responsibilities

Lead backend development efforts with 8-12 years of experience in software
engineering.
Provide strong technical leadership in billing systems and callback mechanisms.
Drivecode quality through Git-based workflows (branching, merging, code reviews).
Architect and develop backend services using Node.js and GoLang.
Collaborate with Product teams to understand requirements and translate them into user stories. Facilitate Agile ceremonies and ensure adherence to Agile
methodologies.
Mentor and guide the team on technical decisions and adoption of new technologies.
Assist the Engineering Manager in handling production issues, debugging, and providing
RCA. Technical Skills Expertise in Golang and Node.js for backend development.
Strong experience with MongoDB and MySQL for data modeling and storage.
Knowledge of Redis for caching and performance optimization. Experience integrating with messaging systems like RabbitMQ (or similar).
Proficiency in designing and consuming REST APIs (Protobuf/gRPC is a plus).
Hands-on experience deploying and scaling applications on AWS. Familiarity with GitHub, CI/CD pipelines, and Agile practices.
Ability to collaborate with DevOps, QA, and frontend teams for smooth delivery.

Required Skills Qualifications

8-12 years of overall experience with at least 2-5 years in backend development
leadership.
Strong proficiency in Golang and working knowledge of Node.js.
Solid experience with MongoDB (or other NoSQL DBs) and MySQL.
Working knowledge of Redis and RabbitMQ (or other message brokers).
Experience deploying and scaling applications on AWS.
Strong problem-solving skills and ability to thrive in a fast-paced environment.

Nice to Have

Exposure to .NET, React, or basic frontend development.
Knowledge of scripting languages for automation and tooling.
Understanding of microservices architecture and containerization (Docker/Kubernetes).
Experience with high-throughput messaging frameworks (Kafka, Apache Pulsar).
Familiarity with systems handling 50k TPS or higher.

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Manager - Customer Interaction Suite