Manager, Compute Infrastructure - WINTEL

Role Description:

This onsite role, based in Hyderabad, leads a WINTEL operations shift to ensure 24/7 coverage, operational continuity, and infrastructure resilience. The Manager is responsible for the global WINTEL infrastructuredriving availability, performance, and security through hands-on engineering, structured troubleshooting, and continuous improvement. This is a technical role responsible for managing complex Windows server environments. The role includes planning, implementation, performance tuning, and maintenance of enterprise server platforms with a focus on reliability, security, and automation.

The ideal candidate will have a proven track record in Compute (WINTEL) Infrastructure Operations and have a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in Windows Server delivery and operations, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Please note, this is an on-site role based in Hyderabad.

Roles & Responsibilities:

• Lead and develop a high-performing team managing Windows Server
• Develop and maintain server security and compliance standards
• Contribute to infrastructure design and architecture planning
• Implement automation using PowerShell, Python, or Ansible
• Monitor systems and proactively address performance bottlenecks
• Collaborate with cross-functional teams on infrastructure needs
• Document system configurations and operational procedures

Basic Qualifications and Experience:

• Bachelor''s OR Master''s degree with 8 - 13 years of experience

Functional Skills:

Must-Have Skills:

• Advanced knowledge of Windows server systems
• Experience with virtualization (VMware, Acropolis)
• Strong understanding of networking and storage integration
• Hands-on expertise in scripting and automation tools

Good-to-Have Skills:

• Experience with cloud services (AWS, Azure, GCP)
• Experience with ITIL processes and frameworks
• Experience with CI/CD and DevOps practices
• Understanding of configuration management and automation tools (SCCM, Ansible)

Professional Certifications:

• Microsoft Certified (preferred)
• ITIL Foundation (preferred)

Soft Skills:

• Analytical and problem-solving skills
• Excellent verbal and written communication
• Self-motivated with strong ownership mindset
• Collaboration and team-oriented work style
• Change management expertise