Manager - Accounts Receivable

Job Description

JOB OVERVIEW: The Accounts Receivable (A/R) Manager-Collections is directly responsible for collections & customer follow-ups besides assisting the Chief Manager in several other aspects of Credit Management. His / Her responsibilities include collections follow up, maintaining customer ledgers, handling pre-payments from the customers, resolving account irregularities, periodic customer account reconciliations and balance confirmations. The A/R Manager-Collections will also administer claims, refunds, adjustments and any other accounting transactions related to Receivables management. This position involves diplomatic interaction with customers to assist them with billing information and support in order to facilitate swift payment of invoices due to the organization. REPORTING STRUCTURE: Role reports to the Senior Manager EXPERIENCE: Minimum of eight (8) years relevant experience SKILLS AND COMPETENCIES Knowledge of Accounts Receivables, Credit Management Strong knowledge in SAP & Excel Familiar with Banking Regulations & Treasury functions Good Communication Skills KEY ROLES & RESPONSIBILITIES Collection follow-ups with domestic and international customers to ensure timely collection of payments Conduct credit checks, Monitoring Credit Blocks, adhere to credit policy of the company Negotiate with clients in non-payment cases Prepare monthly, quarterly, annual and ad-hoc forecasting reports for management Prepare DSO and various other MIS reports Investigate and resolve billing discrepancies or misapplied cash transactions. In-depth analysis and working on financial information related debtors & sales reports Review all credit balances, refunds, and adjustments and apply adjustments and/or corrections to appropriate billing records. Collaborate & Communicate with internal & external stakeholders especially customers, Sales, BD, Supply chain & Finance teams as necessary. Responsibility involves handling escalation calls, performance reports and individual performance tracking. Coordinate with the team and support various internal reviews such as internal audit, controls review, etc. Continuously work to improve A/R processes through technology, automation or quality improvements Support the statutory audit process and drive the audit closure Ensure the strict confidentiality and privacy of financial records as they relate to the organization and its customers. Maintain a proper filing system for all financial documents as part of records management. Responsible for adhering to the job policies and meet the SLAs on daily basis and respond to Customer queries on timely manner. QUALIFICATION MBA Finance/M. Com/B. Com