3 - 5 years

4 - 5 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Hiring for B2B//OTC//B2C Collection 3+yrs of experience required in B2B Collection Graduation mandatory one side cab available US Shift Package-6 Lpa Excellent communication skills required Role & responsibilities - Reviewing list of accounts allocated and strategize accordingly. -Review and Analyze customer account and prepare an excel spreadsheet statement before contacting the customer. Contact Customer through available mediums (phone calls/emails etc) Achieve dally customer contacticollection targets as per defined performance metrics - Ensure adherence to service quality procedures when performing collection activities Skill Set 1. Should have prior experience in collections (preferably B2B collections) 2. Accounting knowledge would be an added advantage 3. Excellent interpersonal skills 4. Excellent communication Skills (verbal and written) with an inclination towards achieving customer satisfactions 5. Working knowledge of SAP system/environment would be preferable 6. Working knowledge of MS Office products (Excel & Word)

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Kolkata metropolitan area, West Bengal, India