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Management Trainee

Management Trainee

Genpact

3 - 7 years

1 - 5 Lacs

Bengaluru

Posted:3 months ago| Platform:

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Skills Required

Helpdesk Helpdesk Management Ap Helpdesk

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities : Manage AP Helpdesk operations, ensuring timely resolution of customer queries and issues. Provide technical support to customers through phone, email, or chat channels. Troubleshoot software-related problems using various tools and techniques. Collaborate with internal teams to resolve complex issues and improve overall process efficiency. Job Requirements : 3-7 years of experience in an IT services & consulting industry setting. Strong knowledge of AP Helpdesk software applications (e.g., Zendesk) and troubleshooting skills. Excellent communication skills for effective interaction with customers over phone/email/chat platforms.

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Genpact

www.genpact.com

Business Consulting and Services

New York NY

10001 Employees

2135 Jobs

Key People

Tiger Tyagarajan

President and CEO
Pramod Bhasin

Former CEO and Founder
Kurtis McBride

Chief Operating Officer
Sandeep Bhargava

Chief Financial Officer

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