Posted:2 days ago|
Platform:
Hybrid
Full Time
1) Drive Global Infrastructure technical response to major incidents, establishing command and control through the entire incident lifecycle
2) Drive collaboration of multiple technology skill sets via technical bridges and use of WAR rooms
3) Authoritatively and confidently guide Major or potential major incidents to resolution; to make decisions on under pressing circumstances, that may have production impacting implications
4) Provide updates in line with the agreed communications processes
5) Build and Develop relationships from both a customer and technical point of view, driving global interaction with stakeholders and partners
6) Must be able to multitask in a stressful environment
7) Work with other teams to identify improvement opportunities and ensure end-to-end success of the Incident Management process
8) Manage the operational support and oversee remediation activities with designated extended managed service providers
9) Performs other work related duties as assigned
10) Working knowledge of relevant technologies (e.g., Windows and Unix platforms, voice and data networks, LAN/WAN, security infrastructure, etc.)
11) Helping to create business aligned support of the Incident Management process
12) Experience with the ITSM ticketing tools such as Remedy/Service Now/HPSM for incident/ticket logging, updates & resolution.
Allianz Technology
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
kolkata, all india
Salary: Not disclosed
pune, thiruvananthapuram
7.0 - 10.0 Lacs P.A.
Salary: Not disclosed
Salary: Not disclosed
sion, maharashtra, india
Salary: Not disclosed
bengaluru, karnataka, india
Salary: Not disclosed
pune, maharashtra
Salary: Not disclosed
pune, maharashtra
Salary: Not disclosed
bengaluru, karnataka, india
Salary: Not disclosed
pune, maharashtra
Salary: Not disclosed
