Maintenance Engineer

Maintenance Engineer

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Role Summary

Maintenance Engineer

Key Responsibilities

• Perform routine

  preventive and corrective maintenance

  of

  CCTV, access control, fire alarm, and other ELV systems

  at client sites.
• Troubleshoot and resolve technical issues to minimize downtime and maintain high system reliability.
• Monitor system health through

  alarm logs, analytics, and remote monitoring tools

  ; escalate and resolve issues proactively.
• Support

  system installations, upgrades, firmware updates, and configuration enhancements

  in coordination with the global technical team.
• Maintain accurate

  documentation of maintenance activities, system configurations, and asset inventories

  .
• Respond to service requests and ensure timely resolution of incidents within agreed SLAs.
• Coordinate with vendors for

  spare parts procurement, AMC support, and technical escalations

  .
• Ensure compliance with

  maintenance schedules, safety standards, and company policies

  .
• Assist the maintenance manager with

  budgeting, inventory planning, and performance reporting

  .

Required Qualifications

• Diploma or Bachelors degree in

  Electronics, Electrical, Instrumentation, or related Engineering fields

  .

• 24 years of hands-on experience

  in maintaining

  CCTV, fire alarm, access control, intrusion detection, and other ELV/physical security systems

  .
• Working knowledge of

  Lenel, Honeywell, Bosch, or other leading access control and surveillance platforms

  is an advantage.
• Strong analytical, troubleshooting, and problem-solving skills.
• Good communication skills (verbal and written) in English.
• Ability to

  work independently

  , manage multiple tasks, and handle client interactions effectively.

Working Conditions

• Direct involvement with

  sensitive physical security systems and data

  ; high level of confidentiality required.
• Regular use of laptops, diagnostic tools, and mobile devices; proficiency with Microsoft Office and basic IT tools required.

• Willingness to travel

  occasionally across client sites within the APAC region.