M365 Support

About Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Job Title: M365 Support

Location: Pune , Mumbai

Work Mode: Hybrid Mode

Experience: 4+ years (3 years Relevant)

Job Type: Contract to hire (C2H)

Notice Period: - Immediate joiners.

Mandatory Skills: M365, SharePoint Online, Exchange Online

Additional Skills :

Providing high-level support for Microsoft 365 services like Exchange Online, SharePoint Online, Teams, and OneDrive.

• Diagnosing and resolving complex technical issues, escalating to Microsoft support when necessary.

• Implementing and managing security frameworks, policies, and technologies, ensuring compliance with industry regulations.

• Keeping abreast of the latest M365 updates, features, and security best practices.

• Creating and maintaining clear, concise documentation for M365 environments, processes, and support procedures.

• Working with other IT teams (security, networking, etc.) to ensure a cohesive and secure M365 experience.

• Planning and executing complex tenant-to-tenant migrations using tools like Quest On Demand Migration.

• Configuring and customizing M365 applications and settings to meet specific business needs..