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5.0 - 10.0 years

7 - 12 Lacs

Bengaluru

Work from Office

Amazon s SLP team is seeking highly skilled and motivated person to help develop and implement a world class security program which will ensure that our customers receive the items they purchase on time and at the best possible cost. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. The LP Specialist, will be responsible for partnering with respective stakeholders and program teams spread across various cities within a region to execute company security policies and provide security services to asset (lives, inventory in transit and within sort center, buildings, equipment, data, & intellectual property) protection within the assigned location and the surrounding geography. The LP Specialist II is a key member working with the Regional team as well as cross functional teams throughout the organization. The role will require: (1) Performing risk assessment of site & operation model and frame mitigation measures. (2) Possessing a thorough understanding of central/state security issues and demonstrate excellence in ability to implement and ensure sites compliance with company security policies and any industry or merchant requirements. (3) Completing and/or coordinating the final test and acceptance of site security systems that leverage our access control system. (4) Establishing and implementing effective, predictable, measurable procedures/processes and prevention programs impacting losses, pilferage, accident trends and conduct job hazard and job safety analyses (5) Performing frequent site security audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury. (6) Ensuring guarding vendor(s) have clear understanding of expectations and hold them accountable to deliver on them and meet or surpass service level agreement requirements. In addition, work with the guarding vendor s management to ensure that they recruit, hire, and retain candidates who raise the performance bar of the security services organization (7) Building and deploying security training programs. (8) Serving as department s liaison and security subject matter expert (SME). (9) Effectively addressing safety and security incidents including potential and actual work place violence incidents per policy as well as conducting testing of the incident response plans. (10) Enhancing, tracking, and reporting on metrics which are key performance indicators. (11) Coordinating with various support teams such as the Worldwide Operations Security Team, IT Security, and Network Engineering as needed (12) Utilizing Kaizen, Lean and Six Sigma methods to drive process improvements and increase efficiency. 1. Minimum graduate with 5 years plus experience in investigative or loss prevention field, preferably in a multinational environment OR 2. Minimum 10 years of armed forces/ law enforcement experience with at least 2 years of corporate. 3. Security/Loss Prevention Experience. (a) Strong analytical and problem solving skills. (b) Advanced level of computer literacy including proficiency in MS office package. (c) Strong communication and writing skills with knowledge of english and vernacular language. (d) Demonstrated ability to deal with business tools & understand business metrics. (e) Demonstrated ability to perform in pressure environment with adherence to timelines. (f) Critical thinking & attention to detail of a narrative. (g) Strong interpersonal skills & proven experience in managing stakeholders and vendors. (h) Strong business ethics, discretion. 1. Proven ability to work with and effectively persuade facility site leaders and other key departments within the organization. 2. Analytical leader experienced in performance based, action and results oriented management, strong project manager and effective problem-solver. 3. Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc. is considered a plus. 4. Experience with delivery stations or cargo handling stations and transportation network security is preferred. 5. Must have strong oral and written communication skills(english and vernacular language). 6. Security Certification such as CPP, PCI, CFE etc. is preferred Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or on-boarding process, please visit

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5.0 - 10.0 years

7 - 12 Lacs

Bengaluru

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Inventory Trust team (SPIV) works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. Our mission is to safeguard our store from bad inventory and bad actors concealing their identities. To accomplish this mission, we withhold funds from bad actors, deny our fulfillment network to bad actors as a means to scale their abuse and ensure that counterfeit/illegal inventory is destroyed, prevent Seller credit abuse, identify and disrupt bad actor spare accounts , and generate insights to help SPS understand where bad actors are prioritizing their efforts. If we successfully achieve our vision, then Bad Actors will stop committing misconduct on Amazon. While we obsess over customers, we specialize in obsessing over bad actors to identify their friction points and multiply them exponentially in ways that don t impact good sellers. Our vision is to ensure Bad Actors never receive a dollar from selling on Amazon and abusing our policies. This is done with minimal friction for good sellers, clearly communicated policies, and accurate calculations. We are looking for an experienced Risk Manager II to own complex projects, take high judgement decisions and manage escalations associated with our program s expansion. In addition to making the right decisions, the candidate will need to be able to use SQL knowledge and use data as evidence to convince/influence key stakeholders. Innovating and designing new or improved processes to support the business needs. Conducting detailed process analysis including time and motion studies, and safety/ergonomic, process complexity, cost and impact analysis. Maintain a strong understanding of best in class risk and control principles, and regulatory expectations embed governance processes to perform recurring gap analysis against those expectations, and drive remediation where necessary. Identify and develop appropriate data sources and elements which contribute to risk-based assessments. Experience working in or supporting a fast-paced operations environment. Perform operational deep dives on compliance-related processes and systems. Understand business processes, regulations and controls, work with partners to identify root cause of issues. Take leading role in drafting and presenting deep-dive documents, including responses to senior executives and Correction of Errors (COE) reports. Analyze existing policy and process gaps, and develop solutions to close them. Bachelors degree or equivalent 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience Candidate should be currently in Level 5 role. 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience Experience with SQL and Excel Demonstrated written communication skills able to write, clearly and succinctly. Experience working in risk, fraud or compliance organizations. Demonstrated analytical and quantitative skills to use hard data and metrics to back up assumptions and develop business cases. Ability to work with all levels of Associates and Managers and work effectively in a team environment.

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0.0 - 6.0 years

2 - 3 Lacs

Bengaluru

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Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents. Conduct interviews with relevant parties in order to obtain statements and information related to incidents. Assist with and notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents. Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms. Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Defuse guest or employee disturbances/altercations, including summoning appropriate authorities if necessary, and documenting incident. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manage. Maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (eg, small print). Visually inspect tools, equipment, or machines (eg, to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (eg, run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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2.0 - 5.0 years

0 - 0 Lacs

Maharashtra

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Job Introduction Roles Responsibilities As a professionally trained Security Guard for G4S, you could be a member of the security team responsible for securing premises, such as building sites, courts, shops, warehouses, banks and factories. You would be conducting foot or vehicle patrols, controlling access at points of entry, securing equipment and people, responding to emergency situations, monitoring CCTV, surveillance operative and helping to identify and prevent criminal activity. Protect premises, property, and information Reporting daily to Supervisor with all daily reports as per procedures Ensuring all Policies and Procedures are adhered to at all times All Health, Safety, and Environment instructions are to be adhered to at all times Operating and monitoring security systems Control the entry and exit of individuals, materials, and vehicles Patrol on foot searching for any situations or conditions hazardous to the property or safety of a person at a site Patrol all outside parking areas as required to ensure vehicle safety and to detect an unauthorized person Write appropriate reports as required Benefits and Advantages of Joining G4SCareer growth G4S standard uniform Job training and consistent upskilling Salary on the 7th of every month 27 annual leaves Annual Bonus of max 1-month salary Gratuity (after 5 years of service) Accidental insurance up to INR 3 lakhs EPF 12% from employer and 12% from Employee ESI Health Coverage for self & family Pension applicable after 10 years continues services (Retirement age 58 years) In case of death during the services, pension applicable of nominee and 2 children till 25 years age and INR 75k ex-gratia and INR 3,62000- EDLI benefits

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1.0 - 2.0 years

5 - 6 Lacs

Hyderabad, Telangana, India

On-site

Description We are seeking an experienced Store Manager to oversee the daily operations of our retail store. The ideal candidate will have a strong background in retail management and a passion for customer service. Responsibilities Oversee daily store operations and ensure smooth functioning of all activities. Manage staff by recruiting, training, and evaluating employees to ensure high performance. Develop and implement effective sales strategies to achieve store targets. Monitor inventory levels and make orders as necessary to maintain stock. Ensure excellent customer service and resolve any issues or complaints promptly. Maintain visual merchandising standards and ensure the store is clean and organized. Analyze sales reports and market trends to identify opportunities for growth. Skills and Qualifications Proven experience as a Store Manager or similar role (1-2 years of experience). Strong understanding of retail management and sales principles. Excellent leadership and interpersonal skills. Ability to analyze data and create reports to drive performance. Proficiency in inventory management software and MS Office Suite. Strong customer service skills and a passion for retail. Ability to work flexible hours, including weekends and holidays.

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5.0 - 10.0 years

7 - 12 Lacs

Bengaluru

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The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer- centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companypolicies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement Bachelor Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.

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1.0 - 3.0 years

3 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None .

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8.0 - 21.0 years

6 - 7 Lacs

Kochi

Work from Office

Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Maintains food handling and sanitation standards. Performs all duties of Culinary and related kitchen area employees in high demand times. Oversees production and preparation of culinary items. Ensures employees keep their work areas clean and sanitary. Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. Complies with loss prevention policies and procedures. Strives to improve service performance. Communicates areas in need of attention to staff and follows up to ensure follow through. Leads shifts while personally preparing food items and executing requests based on required specifications. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Supervises and coordinates activities of cooks and workers engaged in food preparation. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Supporting Culinary Team Activities Supervises daily shift operations. Ensures all employees have proper supplies, equipment and uniforms. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures completion of assigned duties. Participates in the employee performance appraisal process, giving feedback as needed. Handles employee questions and concerns. Communicates performance expectations in accordance with job descriptions for each position. Participates in an on-going employee recognition program. Conducts training when appropriate. Monitors employees progress towards meeting performance expectations. Maintaining Culinary Goals Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets. Providing Exceptional Customer Service Sets a positive example for guest relations. Handles guest problems and complaints seeking assistance from supervisor as necessary. Empowers employees to provide excellent customer service within guidelines. Additional Responsibilities Reports malfunctions in department equipment. Purchases appropriate supplies and manages food and supply inventories according to budget. Attends and participates in all pertinent meetings. .

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10.0 - 17.0 years

18 - 20 Lacs

Chennai

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Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers. .

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0.0 - 3.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents. Conduct interviews with relevant parties in order to obtain statements and information related to incidents. Assist with and notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents. Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms. Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Defuse guest or employee disturbances/altercations, including summoning appropriate authorities if necessary, and documenting incident. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manage. Maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (eg, small print). Visually inspect tools, equipment, or machines (eg, to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (eg, run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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4.0 - 10.0 years

9 - 12 Lacs

Mumbai

Work from Office

What To Expect Tesla is seeking an engaging and professional security operations champion to support the ongoing growth of the organizations security program, Reporting to the APAC Regional Security Operations Manager, the Regional Security Operations Specialist will manage physical security operations at all Tesla facilities support to the wider APAC Region The ideal candidate has a bias for action, trustworthy, considers themselves a self-starter, comfortable working in an environment with minimum supervision,and consistently demonstrates excellence, Working with minimal supervision, they will regularly interface with key stakeholders and provide security direction toward continuously reducing security risks at Teslas business locations, There is a constant requirement for international traveso the ability to satisfy international travel requirements is a must, What Youll Do Practice a customer service mindset in driving a culture of security awareness across the business, Coordinate with cross-functional business partners to proactively identify, mitigate and manage operational risks, Coordinate and manage responses to incidents as needed to address threats directed towards any staff, physical assets, or operations, Collaborate with team members to manage security vendor relationships to ensure efficient and cost-effective collaboration, Act as the direct location(s) security point of contact for internal and external purposes, Report and analyze all established security metrics, addressing improvement areas, Prepare, conduct or coordinate security training courses, Prepare, conduct or coordinate site risk assessments/security surveys, Provide first-line supervision, mentoring and leadership of security staff, Ensure proper implementation of new security policies, Support initiatives to strengthen external partnerships with local law enforcement, federal agencies, third party vendors and community organizations, Contribute as an individual or part of a team in managing and completing assigned projects, Thrive in a fast-paced environment to deliver world-class consistent, quality and customer-focused security services, Provide support to the wider APAC region when required, What Youll Bring 5+ years of experience in physical security, risk management, loss prevention, emergency preparedness or law enforcement Higher education degree (preferred not required) Must be willing to travel as required and hold a valid drivers license as well as flexibility to work evenings and weekends as needed Excellent verbal and written communication skills Must have a strong command of English languages, with excellent communication skills both written and verbal Demonstrated ability to lead emergency operations Ability to work all shifts including nights and weekends when and if required Former law enforcement, military, emergency operations, or emergency medical experience highly desired Working knowledge and oversight of various security systems and technologies Hands-on experience coordinating and leading training events in a corporate setting Ability to manage stress and respond quickly to security, safety, and sensitive situations

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1.0 - 5.0 years

3 - 3 Lacs

Mumbai

Work from Office

Responsibilities: Collect payments from customers using Genesis system Maintain accurate records of transactions Process refunds and exchanges efficiently Ensure timely deposits into bank accounts Provident fund Health insurance

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5.0 - 10.0 years

1 - 5 Lacs

Hubli, Hyderabad

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Dear Candidate, Greetings from Inorbit Malls! Inorbit Malls (India) Private Limited is a subsidiary of the K Raheja Corporation who are pioneers in Real Estate development and Retail management in India. Inorbit Malls pioneered the mall culture in India, when it opened its first mall to the public in early 2004 in Malad, Mumbai. Inorbit Malls today has a national presence with four operating malls covering over 22.28 lac sq ft, employing over 250 direct employees and several thousands of indirect staff, 350 key retail brand partners and over 35 lac monthly footfalls. The current operational malls are present in key markets such as Malad and Vashi in Mumbai and Navi Mumbai respectively, the cities of culturally vibrant Vadodara & Hubli and bustling Hyderabad with the most recent foray being in the vibrant city of Visakhapatnam for its fifth state-of-the-art mall. Inorbit Malls offer a universal class and appeal and seeks to create an aspirational social space for its patrons a recreational hub not restricted to shopping but encompassing a people-centric destination that facilitates unwinding, connections, revelry, and socializing. Inorbit Malls has achieved acclaimed international standards in facility management and customer service. Over the years, it has developed significant expertise in mall development and management in the Indian market, encompassing property location, construction, design, planning, and the management of large-format retail environments up to international standards. Inorbit today is poised to grow and set benchmarks for mall excellence through its Greenfield and Inorganic projects throughout India and cherishes to be an integral part of its consumer ecosystem. Being a ‘Great Place to work Certified’ and as a part of our investment in human management quality we are keen to engage with and prospectively explore getting on board very talented, senior, and capable owner-managers who feel motivated to contribute to this growth saga. JD – Loss Prevention KEY ROLES & RESPONSIBILITIES: Develop, establish, and lead safety programs to ensure highest safety standards at the Mall. Overall responsibility of site security procedures, SOPs and processes and ensure compliances. Will be responsible for Security Surveys, Risk-Assessments & Training (Site evacuations / fire drills) Liaison with local police, security and intelligence services and maintain a network of contacts with security agencies. Will play a key role in the Security Automation Projects, Budgeting, Installation & Commissioning of security systems at the Mall. The incumbent will also handle the following: Emergency Response Planning Disaster Management Physical Security, Vigilance, Investigations G lectronic Security and Surveillance G Interested candidates can send their resumes at priyanka.kunsingh@inorbit.in. Best Regards, Priyanka Kunsingh Executive - Human Resources

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10.0 - 18.0 years

6 - 6 Lacs

Chennai

Work from Office

35 years of security experience, preferably in hospitality or a similar high-end environment. • Familiarity with hotel safety procedures and emergency response systems. • Certification in First Aid, CPR, and security training is an advantage. Provident fund Food allowance Health insurance

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6.0 - 11.0 years

35 - 40 Lacs

Bengaluru

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Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for an experienced professional who wants to join our Risk Management and Resilience team as Senior Risk Manager. In this key role, you will create resilience frameworks, standards, and programs to enable risk change identification, assessment, and management across International Region (Europe, Middle East, Africa, Asia, Pacific and Latin America). Create detailed resilience frameworks, standards, and programs to enable risk change identification, assessment, and management Create mechanisms, standards, and processes by translating Amazon security policies into real-world applications to adapt to and absorb impacts of negative risk Build a resilient organization and prepare the business to be able to respond to a range of events that may pose risk to associates, operations, assets, and brand Support the business with analytical deep dives to identify root causes of loss, risks, security breaches, and major incidents determining additional mitigations and corrective actions Train, advise, and partner with other functions to identify, manage, and mitigate risks through robust standards and processes A day in the life As a Senior Risk Manager on the Risk Management & Resilience team, you will join a team of professionals supporting the Security and Loss Prevention team with building a resilient organization and prepare the business to be able to respond to a range of events that may pose risk to associates, operations, assets, and brand. To achieve this goal, you will create detailed resilience frameworks, standards, and programs to enable risk change identification, assessment, and management. You also create mechanisms, standards, and processes by translating Amazon security policies into real-world applications to adapt to and absorb impacts of negative risk. You will own and drive long-term programs and initiatives that can be called upon to support dynamic risk preparedness and response during changing operating risk environments. You also monitor existing and evolving threats, assess risk level changes to drive increased preparedness, and enable business adaptation or absorption of changing risk conditions, including response and recovery activity to manifested incident and crisis events. You will work with internal stakeholders to establish, provide, and agree on clear goals, objectives, and performance delivery outcomes as well as timelines. You will also train, advise, and partner with other functions to identify, manage, and mitigate risks through robust standards and processes. Finally, you support the business with analytical deep dives to identify root causes of loss, risks, security breaches, and major incidents determining additional mitigations and corrective actions. About the team Working in partnership with our stakeholders, Security and Loss Prevention secures the Amazon supply chain end-to-end and promotes security during business conversations. Sitting within Security and Loss Prevention, the Resilience team does this by providing the International end-to-end supply chain with the ability to adapt to changing conditions and prepare for, withstand, and rapidly recover from disruption. We do this through the use of resilience frameworks that enable the identification of changing conditions as well as pre-defined strategies to control and manage the associated risks. We provide standards, procedures, guidance, training, and testing mechanisms to build and empower capabilities across the operational network in International. Adopting a centrally aligned strategy, we align ownership and responsibility across the Security and Loss Prevention regional and cluster model to ensure consistent servicing and prioritization against differing business operating risk profiles. 6+ years of compliance, audit or risk management experience Knowledge of Microsoft Office products and applications at an advanced level Bachelors degree or equivalent Strong analytical and problem-solving skills Project Management Professional (PMP) or equivalent certification Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent Masters degree or equivalent

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3.0 - 5.0 years

5 - 7 Lacs

Gurugram

Work from Office

The primary objective of the Security & Loss Prevention coordinator is to ensure the protection of people & assets of Amazon s FC in accordance with global Security guidelines and Policies The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions To Assist Security Manager, in day to day activities, planning, sourcing and executing the process and procedure. The Security Coordinator along with Security Team works together to ensure and maintain high quality and timely support to the Operations of the organization 1. Security Operation Rationalization & Review of Guard Force Profiling of Guard Force Implementation & Follow-up of Security Plan Review of Post Site Instruction Reports Daily, Weekly, Monthly, Half yearly and Annual Security Team is ensuring that SLAs for all processes are being taken care of All the Control Room systems are functioning properly Patrolling Observations & Corrective action and follow ups Daily Vehicle Movements Ensure all posts are 4M & 5S compliant 2. Audits/Certifications Keeping the plans & SOPs updated Periodical Check of Documentation Preparation of Documents for Internal & External Audits Follow up on Lights, Hydrants, Emergency Exit door, & all access reader Reports No of Employees entry / Exit thru Frisking Points Review of Manpower required at Frisking Points Maintenance of Systems Installed at Frisking Area Maintenance of Systems Installed at Frisking Area & Improvement Surprise Check and reports 5S Audits of all Frisking Points and Implementation of suggested Points 4. Process Improvement & Loss Prevention Program Process Review & Necessary Improvements Process Improvisation Quarterly Assessment Loss Prevention Report Feed backs from Shop Floors Follow up & Completion of CAPA Loss Prevention Audits 5. Scrap Disposal Auditing Process Review & Necessary Improvements No of Vehicle in & Out Movement Surprise Checks and Scrap yards and report Cross functional Team Audits 6. Security System Ensure 95 % serviceability of all Systems Ensure 100% Training of all security guards Controlling of Access & Review of Access level Hygiene Status Report & Operational Effectiveness of Security gadgets. Preventive maintenance Schedule for all Security Gadgets & its Improvements Monthly Review Meeting with AMC Vendor and Updates New Projects & Completion report Reports Daily, Weekly & Monthly reports Daily Defect Follow ups Reports & Follow ups Of Near Miss, Suspected Movements & Process violation at production 7. Loss Prevention Analysis Working closely with ICQA team and do the analysis of all unreconciled ASINs Quick Completion Investigation and submission of reports Loss prevention audits and recommendations if any Surprise Checks and submission of reports Follow up & Completion of CAPA with regards to Concern areas 8. Security Stores and Assets Maintenance of updated Assets list Maintenance Schedule of Assets & Security Gadgets Graduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. A minimum of 35 years in law enforcement or security-related profession. Extensive and up to date knowledge of security equipment and technology. Experience in managing or coordinating security investigations of complex nature. Knowledge of information security processes and systems. Experience in security auditing. Exposure to MNC culture and dynamics. Graduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. A minimum of 35 years in law enforcement or security-related profession. Extensive and up to date knowledge of security equipment and technology. Experience in managing or coordinating security investigations of complex nature. Knowledge of information security processes and systems. Experience in security auditing. Exposure to MNC culture and dynamics.

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4.0 - 9.0 years

3 - 8 Lacs

Guwahati, Chennai

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Locations having Openings: Chennai & Guwahati Brief Job Description: Patrol Duties Routine Patrols: Building and Grounds Inspection: Access Control & Frisking Entry and Exit Points: Visitor Management: Visitor and Employee Frisking: Incident Response Emergency Response: Incident Reporting: Surveillance CCTV Monitoring Suspicious Activity Maintenance Checks Documentation Daily Operation Logs Visitor Logs Dock Management Dock Operation Special Task Assigned by Management Special Task Interested and eligible candidates may forward their resumes to sarayu.srinivasan@proconnectlogistics.com

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0.0 - 2.0 years

20 - 25 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

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5.0 - 10.0 years

20 - 25 Lacs

Hyderabad

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Inventory Trust team (SPIV) works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. Our mission is to safeguard our store from bad inventory and bad actors concealing their identities. To accomplish this mission, we withhold funds from bad actors, deny our fulfillment network to bad actors as a means to scale their abuse and ensure that counterfeit/illegal inventory is destroyed, prevent Seller credit abuse, identify and disrupt bad actor spare accounts , and generate insights to help SPS understand where bad actors are prioritizing their efforts. If we successfully achieve our vision, then Bad Actors will stop committing misconduct on Amazon. While we obsess over customers, we specialize in obsessing over bad actors to identify their friction points and multiply them exponentially in ways that don t impact good sellers. Our vision is to ensure Bad Actors never receive a dollar from selling on Amazon and abusing our policies. This is done with minimal friction for good sellers, clearly communicated policies, and accurate calculations. We are looking for an experienced Risk Manager II to own complex projects, take high judgement decisions and manage escalations associated with our program s expansion. In addition to making the right decisions, the candidate will need to be able to use SQL knowledge and use data as evidence to convince/influence key stakeholders. Innovating and designing new or improved processes to support the business needs. Conducting detailed process analysis including time and motion studies, and safety/ergonomic, process complexity, cost and impact analysis. Maintain a strong understanding of best in class risk and control principles, and regulatory expectations embed governance processes to perform recurring gap analysis against those expectations, and drive remediation where necessary. Identify and develop appropriate data sources and elements which contribute to risk-based assessments. Experience working in or supporting a fast-paced operations environment. Perform operational deep dives on compliance-related processes and systems. Understand business processes, regulations and controls, work with partners to identify root cause of issues. Take leading role in drafting and presenting deep-dive documents, including responses to senior executives and Correction of Errors (COE) reports. Analyze existing policy and process gaps, and develop solutions to close them. Bachelors degree or equivalent 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience Candidate should be currently in Level 5 role. 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience Experience with SQL and Excel Demonstrated written communication skills able to write, clearly and succinctly. Experience working in risk, fraud or compliance organizations. Demonstrated analytical and quantitative skills to use hard data and metrics to back up assumptions and develop business cases. Ability to work with all levels of Associates and Managers and work effectively in a team environment.

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2.0 - 7.0 years

20 - 25 Lacs

Agra

Work from Office

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supports all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Coaches, counsels and encourages employees. Handles employee questions and concerns. Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. Guides daily Front Desk shift operations. Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. Strives to improve service performance. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and property occupancy. Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service within guidelines. Handles guest problems and complaints seeking assistance from supervisor as necessary. Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies Implementing the customer recognition/service program, communicating and ensuring the process. Assists in the review of comment cards and guest satisfaction results with employees. Ensures employees have the proper supplies and uniforms. Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides feedback to individuals based on observation of service behaviors. Participates in an ongoing employee recognition program. Conducts training when appropriate. Participates in the employee performance appraisal process. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. Complies with loss prevention policies and procedures. .

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2.0 - 7.0 years

15 - 16 Lacs

Kolkata, Mumbai, New Delhi

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Responsible for the management and coordination of all Rooms area departments (including Front Office, Engineering/Maintenance and Housekeeping) and managing staff. Plans, develops, implements and evaluates the quality of property s guest rooms. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals. The position ensures that the Rooms division meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. CORE WORK ACTIVITIES Supporting the Management of Rooms Division Activities Champions the brand s service vision for product and service delivery. Communicates a clear and consistent message regarding departmental goals to produce desired results. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Monitors and promotes room rates, specials, and promotions at the residence. Monitors expected arrivals and departures. Coordinates and makes preparations for group activities. Runs and reviews critical information contained in Rooms division reports. Operates all department equipment as necessary and reporting malfunctions. Ensures employees have the proper supplies and uniforms. Understands night audit procedures and being able to comprehend and utilize reports as necessary. Understands and complies with loss prevention policies and procedures. Assists in ensuring the property s crisis management plan is followed as applicable. Managing Profitability Analyzes service issues and identifies trends. Works with Rooms division teams to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviews and audits expenses. Managing Revenue Goals Monitors Rooms division sales performance against budget. Reviews reports and financial statements to determine Rooms division performance against budget. Reviews Rooms division occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results. Ensuring and Providing Exceptional Customer Service Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer. Delivers excellent customer service throughout the customer experience and encourages the same from other employees. Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. Coordinates and communicates event details both verbally and in writing to the customer and property operations. Creates an atmosphere in the Rooms division that meets or exceeds guest expectations. Responds to and handles guest problems and complaints. Uses personal judgment and expertise to enhance the customer experience. Stays available to solve problems and/or suggest alternatives to previous arrangements. Interacts with guests to obtain feedback on product quality and service levels. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Ensures that employees understand expectations and parameters for Room division duties. Managing and Conducting Human Resources Activities Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. Interviews applicants as needed. Ensures employees are treated fairly and equitably. Ensures that regular, ongoing communication is happening in the Rooms division (e.g., pre-shift briefings, staff meetings). Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Solicits employee feedback, utilizes an open door policy and reviews employee engagement results to identify and address employee problems or concerns. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. .

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3.0 - 8.0 years

10 - 11 Lacs

Hubli, Mangaluru, Mysuru

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As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area. OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area. CORE WORK ACTIVITIES Managing Recruitment and Hiring Process Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. Establishes and maintains contact with external recruitment sources. Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings. Oversees/monitors candidate identification and selection process. Provides subject matter expertise to property managers regarding selection procedures. Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool. Performs quality control on candidate identification/selection. Administering and Educating Employee Benefits Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. Prepares, audits and distributes unemployment claim activity reports to property management. Attends unemployment hearings and ensures property is properly represented. Ensures that department has the available resources on hand to administer employee. Managing Employee Development Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensures employees are cross-trained to support successful daily operations. Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate. Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. Ensures attendance by all new hires and participation of the leadership team in training programs Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job. Maintaining Employee Relations Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings). Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. Utilizes an open door policy to acknowledge employee problems or concerns in a timely manner Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. Partners with Loss Prevention to conduct employee accident investigations, as necessary. Communicates performance expectations in accordance with job descriptions for each position. Managing Legal and Compliance Practices Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. Ensures medical records are maintained in a separate, secure and confidential medical file. Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). Communicates property rules and regulations via the employee handbook. Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc. Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity. Manages Workers Compensation claims to ensure appropriate employee care and manage costs. Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications). .

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2.0 - 7.0 years

8 - 9 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Supports managing the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major; no experience required. CORE WORK ACTIVITIES Supporting Security/Loss Prevention Operations Assists in the development and implementation of emergency procedures. Assists in identifying ways to continually improve departmental performance. Complies with policies on proper investigative procedures for loss of property assets. Maintains proper documentation of property patrols. Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiating with others. Implements action plans to monitor and control risk. Reports any procedure violations to the appropriate management. Strives to improve service performance. Assisting in Leading Security/Loss Prevention Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Assists in establishing guidelines and training so employees understand expectations and parameters. Celebrates successes and publicly recognizes the contributions of team members. Communicates critical information to Loss Prevention officers based on knowledge gained at pre- and post-convention meetings. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Encourages and builds mutual trust, respect, and cooperation among team members. Helps employees and guests obtain necessary medical attention on a timely basis. Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. Serves as a role model to demonstrate appropriate behaviors. Ensuring Exceptional Customer Service Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Meets quality standards and customer expectations on a daily basis. Handles guest problems and complaints effectively. Interacts with guests to obtain feedback on product quality and service levels. Provides services that are above and beyond for customer satisfaction and retention. Sets a positive example for guest relations. Conducting Human Resources Activities Assists in the management of claims by ensuring proper procedures are followed and documented. Brings issues to the attention of the department manager and Human Resources as necessary. Reports all employee accidents and guest liability incidents to Claims Reporting Service in a timely manner. Administers property policies fairly and consistently. Certifies security staff in first aid and CPR. Trains security staff to effectively monitor and protect property assets. Trains staff on proper patrol procedures. Additional Responsibilities Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. .

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6.0 - 11.0 years

14 - 16 Lacs

Patna

Work from Office

Graduate with 7+ yrs of exp in security operations, vigilance, access control, theft control, CCTV. Exp in intelligence gathering, knowledge of a cell site incl material, Good analytical skills. Kindly mail cv at insiya@workoid.in Required Candidate profile Corporate exp is mandate Looking for Local or Native candidates Current or Previous experience in Patna

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4.0 - 9.0 years

10 - 11 Lacs

Chandigarh

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Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Leading Pastry Culinary Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions we'll enough to perform duties in employees absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Ensures and maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Leads shifts while personally preparing food items and executing requests based on required specifications. Supervises and coordinates activities of cooks and workers engaged in food preparation. Ensuring Culinary Standards and Responsibilities are Met Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Recognizes superior quality products, presentations and flavor. Maintains food preparation handling and correct storage standards. Maintains purchasing, receiving and food storage standards. Supports procedures for food beverage portion and waste controls. Follows proper handling and right temperature of all food products. Supervises pastry preparation shift operations and ensures compliance with all Food Beverage policies, standards and procedures. Ensures compliance with all applicable laws and regulations. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Strives to improve service performance. Maintaining Culinary Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc Develops specific goals and plans to prioritize, organize, and accomplish your work. Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs. Purchases appropriate supplies and manage inventories according to budget. Supports Training and Development Activities Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Participates in training staff on menu items including ingredients, preparation methods and unique tastes. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures property policies are administered fairly and consistently. Assists as needed in the interviewing and hiring of employee team members with appropriate skills. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Brings issues to the attention of the department manager and Human Resources as necessary. Attends and participates in all pertinent meetings.

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