Loss Prevention Executive

Job Description

Patrol all areas of the property, secure rooms, and assist guests with room access. Conduct emergency drills, daily safety inspections, incident investigations, interviews, and key control audits. Monitor CCTV and alarm systems, document access to secure areas, and authorize entry. Respond to emergencies including accidents and disturbances; administer CPR/first aid or contact EMS as needed. Complete and maintain confidential incident reports and release information only to authorized personnel. Defuse disturbances and escort unwelcome individuals off the premises as per company protocols. Enforce compliance with alcohol control laws and handle interruptions and guest complaints. Provide security paperwork and support for staff; ensure safety hazard resolutions. Support management in training, coaching, and serving as the first point of contact under the Open Door Policy. Follow all company policies, maintain professional appearance, and ensure confidentiality of company assets. Acknowledge and assist guests professionally; respond promptly to service needs. Communicate effectively in writing and speech; answer phones and document accurately. Collaborate with team members to meet safety and service goals. Adhere to licensing/registration requirements as per state regulations. Inspect tools/equipment and input data via computer or POS systems. Move swiftly (run/walk/jog) to address incidents; stand, sit, or walk for extended periods. Move, lift, or carry objects up to 50 lbs without help and 75+ lbs with assistance. Navigate tight, elevated, sloped, or slippery spaces; perform physical tasks like bending and twisting. Perform other duties as directed by supervisors while upholding quality and safety standards.