Loss Prevention Associate

Job Description

Patrol all areas of the property to ensure safety and security. Assist guests with room access as needed. Monitor Closed Circuit Televisions (CCTV), perimeter alarms, duress alarms, and fire life safety systems. Lock property entrances when required. Conduct daily physical inspections to identify hazards. Respond promptly to accidents; contact EMS or administer first aid/CPR as necessary. Assist guests and employees during emergency situations. Notify appropriate personnel in case of accidents, attacks, or incidents. Defuse disturbances involving guests or employees professionally. Call for outside assistance when required. Complete detailed incident reports for all Security and Loss Prevention events. Handle interruptions, complaints, and resolve safety hazards effectively. Escort unwelcome persons from the property without disrupting operations. Respond to vehicle accidents and thefts on property; call for assistance using proper codes. Complete Loss Prevention shift summaries and daily activity reports. Maintain confidentiality of all security-related reports and release information only to authorized personnel. Conduct investigations, gather evidence, and interview relevant parties. Additional Duties and Requirements: Follow all company policies, procedures, and safety protocols. Report accidents, injuries, and unsafe conditions to management. Complete required safety training and certifications. Maintain a clean and professional uniform and personal appearance. Protect company assets and confidential information. Welcome and acknowledge all guests professionally; assist individuals with disabilities. Communicate clearly and professionally with guests, employees, and management. Develop and maintain positive working relationships with team members. Comply with quality assurance standards. Stand, sit, or walk for extended periods or entire shifts. Read and verify information in various formats, including small print. Visually inspect tools, equipment, and machinery for defects. Use computers and point-of-sale systems for work-related tasks. Move quickly to respond to work situations, including running or jogging if necessary. Move, lift, carry, push, pull, and place objects up to 50 pounds independently; heavier objects with assistance. Navigate narrow, confined, or elevated spaces and uneven or slippery surfaces. Reach overhead and below knees; bend, twist, pull, and stoop as required. Perform other reasonable duties as assigned by supervisors. Preferred Qualifications: Education: High school diploma or G.E.D. equivalent. Related Work Experience: None required. Supervisory Experience: None required. Note: Some states may require additional licensing or registration.