Loss Prevention Associate

Company Description

bigbasket - a Tata Enterprise, is India’s largest online supermarket with over 13 million customers and a presence in 60+ cities and towns. We offer convenience by making grocery shopping easy for customers through our various business lines including bigbasket, bbnow, bbinstant, and more. With more than 47,000 employees, we are committed to a people-first environment, prioritizing the well-being and development of our staff. Known for our customer-centric approach, we operate with integrity, transparency, and respect, fostering an inclusive work culture. Recognized as a Great Place to Work and for our contributions to the gig economy, we are also proactive in minimizing our environmental impact.

Role Description

This is a full-time on-site role for a Loss Prevention Associate located in Ahmedabad. The Loss Prevention Associate will be responsible for identifying, investigating, and preventing retail theft and fraud. Other day-to-day tasks include maintaining physical security measures, assisting customers, and ensuring a safe shopping environment. The Associate will also collaborate with the team to implement loss prevention strategies and communicate effectively with staff and customers.

Qualifications

• Skills in Retail Loss Prevention and Prevention strategies
• Customer Service and Communication skills
• Competence in Physical Security measures
• Strong attention to detail and problem-solving skills
• Ability to work on-site in Ahmedabad
• Relevant experience in retail loss prevention or security is a plus
• High school diploma or equivalent educational qualification