Looking Grafana/Moogsoft Support Engineers @ Sun Technologies

Hi, Greetings from Sun Technology Integrators!! This is regarding a job opening with Sun Technology Integrators, Bangalore. Please find below the job description for your reference. Kindly let me know your interest and share your updated CV to nandinis@suntechnologies.com ASAP. Kindly share the below details. C.CTC- E.CTC- Notice Period- Current location- Are you serving Notice period/immediate-? Please let me know, if any of your friends are looking for a job change. Kindly share the references. Please Note: WFO-Work From Office (No hybrid or Work From Home) Shift Details: IST Shift -Rotational Shift-2 ways free cab facility(pick up+drop)+food Key Responsibilities of Grafana Build and maintain a unified Grafana dashboard for monitoring both on-premises and cloud infrastructure. Integrate multiple data sources using mixed queries. Use templating variables and regex filtering to switch between systems and refine data views. Develop workarounds for limited plugin support in legacy systems to ensure complete data visibility. Troubleshoot issues using Grafana Explore; validate data source connections and ensure time zone consistency. Manage API limitations, including rate limits and paginated responses, to ensure reliable data ingestion. Use SQL queries or REST APIs to gather incident data and integrate it into dashboards. Resolve mapping issues by linking incidents to systems with inconsistent naming conventions. Leverage annotations with dynamic tags to highlight the performance impact of incidents. Troubleshoot and optimize Grafana queries for large datasets to minimize performance impact. Key Responsibilities of Moogsoft Set up and manage secure authentication methods, including Basic Auth, OAuth, and token-based authentication, to ensure secure system integration. Design and implement bi-directional synchronization between observability tools and Moogsoft Situations to maintain real-time data consistency. Configure correlation logic in Moogsoft by defining correlation keys and rules to accurately match incidents with events, reducing duplication and improving synchronization. Implement automated incident creation workflows based on alerts from observability tools, ensuring proper generation and assignment based on severity and impacted services. Establish processes for incident updates, define change triggers, and ensure incidents remain aligned with the latest observability insights. Fine-tune Moogsofts AIOps capabilities to enhance noise reduction, minimize false positives, and support accurate root cause analysis. Preferred Qualifications Familiarity with SRE principles (SLIs, SLOs, SLAs). Experience with cloud platforms (AWS, GCP) and cloud-native observability tools. Proficiency in Infrastructure-as-Code (e.g., Terraform) or configuration management tools. Experience as an integration specialist, including configuring scripted REST APIs, customizing JSON payloads, and managing integrations using JSON, XML, and JavaScript. Expertise with monitoring tools (e.g., SolarWinds, Nagios, Dynatrace) and log aggregators (e.g., ELK, Splunk, SentinelOne). Strong experience with ServiceNow ITSM, including Business Rules, Scripted REST APIs, and Web Services. Proficiency in scripting languages such as JavaScript, Python, or Groovy. Thanks and Regards, Nandini S | Sr.Technical Recruiter Sun Technology Integrators Pvt. Ltd. nandinis@suntechnologies.com www.suntechnologies.com