12 Moogsoft Jobs

Job description Role & responsibilities Design, implement, configure, and maintain both the Moogsoft AIOps platform and the Apex AIOps Incident Management platform. Develop and manage integrations between Moogsoft, Apex AIOps, and other relevant IT monitoring, logging, and ITSM tools. Develop and implement automation workflows and runbooks within both AIOps platforms to streamline incident management and remediation processes. Collaborate with various IT teams (monitoring, application, infrastructure, security, operations) to understand their AIOps requirements and translate them into effective solutions on both platforms. Define and enforce best practices for the configuration, utilization, and administration of both Moogsoft and Apex AIOps. Troubleshoot issues related to platform performance, data ingestion, correlation logic, integrations, and automation within both environments. Create and maintain comprehensive documentation for configurations, integrations, workflows, and operational procedures for both Moogsoft and Apex AIOps. Develop and implement metrics and dashboards within both platforms to provide visibility into IT health, incident trends, and the effectiveness of AIOps implementations. Ensure the security and compliance of both Moogsoft and Apex AIOps platforms and their integrations. Preferred candidate profile Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Proven experience (typically 8+ years) in a technical role focused on AIOps platforms, event management, or systems integration, with specific experience in both Moogsoft and Apex AIOps.

Role & responsibilities Design, implement, configure, and maintain both the Moogsoft AIOps platform and the Apex AIOps Incident Management platform. Develop and manage integrations between Moogsoft, Apex AIOps, and other relevant IT monitoring, logging, and ITSM tools. Develop and implement automation workflows and runbooks within both AIOps platforms to streamline incident management and remediation processes. Collaborate with various IT teams (monitoring, application, infrastructure, security, operations) to understand their AIOps requirements and translate them into effective solutions on both platforms. Define and enforce best practices for the configuration, utilization, and administration of both Moogsoft and Apex AIOps. Troubleshoot issues related to platform performance, data ingestion, correlation logic, integrations, and automation within both environments. Create and maintain comprehensive documentation for configurations, integrations, workflows, and operational procedures for both Moogsoft and Apex AIOps. Develop and implement metrics and dashboards within both platforms to provide visibility into IT health, incident trends, and the effectiveness of AIOps implementations. Ensure the security and compliance of both Moogsoft and Apex AIOps platforms and their integrations. Preferred candidate profile Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Proven experience (typically 8+ years) in a technical role focused on AIOps platforms, event management, or systems integration, with specific experience in both Moogsoft and Apex AIOps.

Driving workshops with application teams for FSO application scope validation and baselining, detailed requirements gathering. Detailed design document preparation - covering Dynatrace solution and architecture design, design of use cases for application monitoring Configure and maintain Dynatrace SaaS environments Deploy, configure and manage Dynatrace agents and ActiveGates - for achieving full stack observability Provide integration solutions of Dynatrace with third-party tools like MoogSoft, Azure monitor, ServiceNow ITSM tool and API integration. Coordinate with application teams for detailed monitoring, dashboarding, reporting data gathering and build dashboards. Monitor application performance metrics - APM, identify potential issues - RCA investigation, and troubleshoot performance bottlenecks. Configure Davis AI, Grail, Monaco for gathering Technical and business insights, workflow automation Work with Dynatrace team to address issues where vendor engagement is needed. Prepare SOP support documentation for ongoing support of Dynatrace platform and use cases delivered Strong Experience in managing and configuring the Dynatrace monitoring platform - Configure and maintain Dynatrace SaaS / Managed environments Experience in application data onboarding for delivering Full Stack Observability - APM, Synthetics, Real User Monitoring, Transaction monitoring Work with multiple APM tools, showcasing adaptability and a broad range of experience in application performance monitoring. Experience in providing support for application teams in issue RCA / troubleshooting, alert setup, and dashboard creation. Experience with integration solutions of Dynatrace with third-party tools like MoogSoft, Azure monitor, Cloudwatch, ITSM tool (ServiceNow, Remedy, Jira) and API integration. Experience in Grail, Davis AI data analytics for gathering Technical and business insights Experience in Monaco for config management and workflow automations using Dynatrace Good understanding of Application deployment architecture SaaS, PaaS, OnPrem / Cloud hosted, Microservices Architecture, Containers, Kubernetes deployment Good understanding of DevOps, CI/CD concepts, Git / Jenkins for code config management Knowledge of requirements gathering templates and driving workshops with application teams for data gathering Strong understanding of End User Monitoring (EUM) modules Excellent verbal and written communication skills and relationship-building skills with a diverse global team. Dynatrace certification preferred. Dynatrace Professional / Advanced Certification

You will be primarily responsible for responding to RFIs/RFPs and proposing solutions in the domains of Digital IT Service Management, Service Assurance, and AIOps, encompassing infrastructure and application monitoring, event management, analytics, machine learning, automation, orchestration, server and network automation tools across Data Centre, Cloud, Network, and EUC towers. Your role will involve engaging proactively with customers, understanding their tool estates, and pitching next-generation solution areas that deliver business value. Collaborating with Solution Managers, Solution Architects, and Finance Managers to create solution documentation, pricing models, and appropriate pre-sales collateral as part of RFI and RFP submissions based on stated requirements within the assigned team will be essential. You will prepare and present AIOPS solutions to Wipro customers during onsite oral discussions, mutual value discovery sessions, ensuring all messages are aligned with Wipro's solution strategy or win themes. Additionally, you will review solutions for alignment with Wipro Pricing and Effort Estimation Models based on experience. Leading discussions as a Tools Architect during due diligence, contract closures, and renewals, including compliance requirements and sign-off on technical Statements of Work (SOWs) and service levels specific to BSM and AIOPS will be part of your responsibilities. Your role will also involve managing interactions with partners such as Splunk, AppDynamics, Dynatrace, Moogsoft, HP, Microfocus, BMC, Microsoft, and ServiceNow. You will be responsible for responding to RFIs/RFPs and proposing solutions to customers in the areas of ITOM, ITSM, and ITAM (Monitoring, Observability, AIOPS, Service Management, Asset Management, and Automation). Creating differentiated tool solutions powered by products such as Splunk AI ops, AppDynamics, Dynatrace, OpsRamp, Moogsoft AI ops, BMC, Microfocus, Microsoft, SolarWinds, Evolven, and others will be essential. Furthermore, you will ensure proactive engagement with customers to understand their tool estates and pitch next-generation solution areas delivering business value. Working with Solution Managers, Solution Architects, and Finance Managers to enable the creation of solution documentation, pricing, and appropriate pre-sales collateral as part of RFI and RFP submissions based on stated requirements within the assigned team will be a key aspect of your role. Additionally, you will prepare and present AIOPS solutions to Wipro customers during onsite oral discussions and mutual value discovery sessions, ensuring all messages align with Wipro's solution strategy or win themes. In terms of competency building and branding, you will be required to complete necessary trainings and certifications, develop Proof of Concepts (POCs), case studies, demos, etc., for new growth areas based on market and customer research. You will also develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs, etc. Attaining market references and recognition through highest analyst rankings, client testimonials, and partner credits will be part of your responsibilities. Being the voice of Wipro's Thought Leadership by speaking in forums (internal and external) and mentoring developers, designers, and Junior architects in the project for their further career development and enhancement will also be important contributions. Finally, you will contribute to the architecture practice by conducting selection interviews, etc. This role offers you the opportunity to be part of a modern Wipro, an end-to-end digital transformation partner with bold ambitions. If you are inspired by reinvention and constant evolution, Wipro is the place for you to design your own reinvention and realize your ambitions. Applications from people with disabilities are explicitly welcome.,

10+ Years Relevant Experience Fault Management domain (Network and IT monitoring) with exposure to IBM-NOI /AI OPs components like ITNM, Impact, Dash, Probe. ITNCM, RBA, ASM, AI Manager, Metric Manager, Cloud Pack for AIOPs Hands on experience in IBM Netcool Suite like Omnibus, Probes, Gateways, Impact, TCR, JASS/DASH/NOI, RBA, ASM, ITNCM, Watson AI OPS Strong Unix, PLSQL experience Should be able to understand the Product Roadmap or any new functionalities and derive solution for same for all components of IBM Netcool / AI OPS components. Experience on Installation / Upgrade, solution designing and configurations for the tools mentioned. Experience of mapping and configuration of various probes supporting SNMP, CORBA, SOAP, REST, etc for Southbound NE s Integrations. Experience in configuration of various NBI GW s like SOAP, REST etc for Northbound External system Integration. Experience in Product Lifecycle Activities Experience in cluster / HA configuration, deployment on virtual infrastructure and OCPStrong leadership, Communication skills Knowledge on Cloud Architecture and Databases (Oracle, Mysql, NoSQL, Moogsoft etc) Domain knowledge of Data Center, Fixed and Mobile (2G, 3G, 4G) Networks. Knowledge on ETOM, TAM standards Responsible for all Solution, Engineering, Lifecycle management activities of the tools within the portfolio domain Responsible to maintain the AS-Build Documents, HLD s, LLD s, Blueprints Follows engineering design life cycle with proper documentation ensuring that all detailed designs and templates adhere to network standards. Design Roadmap and implement short- and long-term strategic plans to meets existing and future requirements.

Driving workshops with application teams for FSO application scope validation and baselining, detailed requirements gathering. Detailed design document preparation - covering Dynatrace solution and architecture design, design of use cases for application monitoring Configure and maintain Dynatrace SaaS environments Deploy, configure and manage Dynatrace agents and ActiveGates - for achieving full stack observability Provide integration solutions of Dynatrace with third-party tools like MoogSoft, Azure monitor, ServiceNow ITSM tool and API integration. Coordinate with application teams for detailed monitoring, dashboarding, reporting data gathering and build dashboards. Monitor application performance metrics - APM, identify potential issues - RCA investigation, and troubleshoot performance bottlenecks. Configure Davis AI, Grail, Monaco for gathering Technical and business insights, workflow automation Work with Dynatrace team to address issues where vendor engagement is needed. Prepare SOP support documentation for ongoing support of Dynatrace platform and use cases delivered Strong Experience in managing and configuring the Dynatrace monitoring platform - Configure and maintain Dynatrace SaaS / Managed environments Experience in application data onboarding for delivering Full Stack Observability - APM, Synthetics, Real User Monitoring, Transaction monitoring Work with multiple APM tools, showcasing adaptability and a broad range of experience in application performance monitoring. Experience in providing support for application teams in issue RCA / troubleshooting, alert setup, and dashboard creation. Experience with integration solutions of Dynatrace with third-party tools like MoogSoft, Azure monitor, Cloudwatch, ITSM tool (ServiceNow, Remedy, Jira) and API integration. Experience in Grail, Davis AI data analytics for gathering Technical and business insights Experience in Monaco for config management and workflow automations using Dynatrace Good understanding of Application deployment architecture SaaS, PaaS, OnPrem / Cloud hosted, Microservices Architecture, Containers, Kubernetes deployment Good understanding of DevOps, CI/CD concepts, Git / Jenkins for code config management Knowledge of requirements gathering templates and driving workshops with application teams for data gathering Strong understanding of End User Monitoring (EUM) modules Excellent verbal and written communication skills and relationship-building skills with a diverse global team. Dynatrace certification preferred. Dynatrace Professional / Advanced Certification

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Solution design and architecture in the fields of Digital IT Service Management, Service Assurance, and AIOps, including infrastructure and application monitoring, event management, analytics, machine learning, automation, orchestration, and server and network automation tools across Data Centre, Cloud, Network, and EUC domains. The portfolio encompasses BSM tools solutions and pre-sales activities necessary to build IT services for end customers. This includes solution architecting, consulting, tools portfolio optimization, process gap analysis, solution defense, OEM alliances, delivery interface, and service level management. The role involves ensuring proactive engagement with customers to understand their tools estate and proposing next-generation solution areas that deliver business value. Responsibilities also include completing the technical response of proposals, including compliance with requirements, and incorporating Wipro's proprietary solutions and IPs, such as HOLMES. The individual will be responsible for reviewing, enhancing, and improving tools-specific solutions, value propositions, and pricing based on experience and expertise in BSM solutions at large strategic outsourcing engagements for Wipro. Additionally, this role involves managing interactions with partners such as Splunk, AppDynamics, Dynatrace, Moogsoft, HP, Microfocus, BMC, Microsoft, and ServiceNow Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market references and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Qualifications: 10+ Years of experience in IT industry in infrastructure support and management area Experience in Enterprise tools solutioning covering ITSM, ITOM, ITAM tools. Demonstrated ability to communicate both laterally and up to influence decisions and actions. Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Hi, Greetings from Sun Technology Integrators!! This is regarding a job opening with Sun Technology Integrators, Bangalore. Please find below the job description for your reference. Kindly let me know your interest and share your updated CV to nandinis@suntechnologies.com ASAP. Kindly share the below details. C.CTC- E.CTC- Notice Period- Current location- Are you serving Notice period/immediate-? Please let me know, if any of your friends are looking for a job change. Kindly share the references. Please Note: WFO-Work From Office (No hybrid or Work From Home) Shift Details: IST Shift -Rotational Shift-2 ways free cab facility(pick up+drop)+food Key Responsibilities of Grafana Build and maintain a unified Grafana dashboard for monitoring both on-premises and cloud infrastructure. Integrate multiple data sources using mixed queries. Use templating variables and regex filtering to switch between systems and refine data views. Develop workarounds for limited plugin support in legacy systems to ensure complete data visibility. Troubleshoot issues using Grafana Explore; validate data source connections and ensure time zone consistency. Manage API limitations, including rate limits and paginated responses, to ensure reliable data ingestion. Use SQL queries or REST APIs to gather incident data and integrate it into dashboards. Resolve mapping issues by linking incidents to systems with inconsistent naming conventions. Leverage annotations with dynamic tags to highlight the performance impact of incidents. Troubleshoot and optimize Grafana queries for large datasets to minimize performance impact. Key Responsibilities of Moogsoft Set up and manage secure authentication methods, including Basic Auth, OAuth, and token-based authentication, to ensure secure system integration. Design and implement bi-directional synchronization between observability tools and Moogsoft Situations to maintain real-time data consistency. Configure correlation logic in Moogsoft by defining correlation keys and rules to accurately match incidents with events, reducing duplication and improving synchronization. Implement automated incident creation workflows based on alerts from observability tools, ensuring proper generation and assignment based on severity and impacted services. Establish processes for incident updates, define change triggers, and ensure incidents remain aligned with the latest observability insights. Fine-tune Moogsofts AIOps capabilities to enhance noise reduction, minimize false positives, and support accurate root cause analysis. Preferred Qualifications Familiarity with SRE principles (SLIs, SLOs, SLAs). Experience with cloud platforms (AWS, GCP) and cloud-native observability tools. Proficiency in Infrastructure-as-Code (e.g., Terraform) or configuration management tools. Experience as an integration specialist, including configuring scripted REST APIs, customizing JSON payloads, and managing integrations using JSON, XML, and JavaScript. Expertise with monitoring tools (e.g., SolarWinds, Nagios, Dynatrace) and log aggregators (e.g., ELK, Splunk, SentinelOne). Strong experience with ServiceNow ITSM, including Business Rules, Scripted REST APIs, and Web Services. Proficiency in scripting languages such as JavaScript, Python, or Groovy. Thanks and Regards, Nandini S | Sr.Technical Recruiter Sun Technology Integrators Pvt. Ltd. nandinis@suntechnologies.com www.suntechnologies.com

ROLE AND RESPONSIBILITIES Design, implement, configure, and maintain both the Moogsoft AIOps platform and the Apex AIOps Incident Management platform. Develop and manage integrations between Moogsoft, Apex AIOps, and other relevant IT monitoring, logging, and ITSM tools. Develop and implement automation workflows and runbooks within both AIOps platforms to streamline incident management and remediation processes. Collaborate with various IT teams (monitoring, application, infrastructure, security, operations) to understand their AIOps requirements and translate them into effective solutions on both platforms. Define and enforce best practices for the configuration, utilization, and administration of both Moogsoft and Apex AIOps. Troubleshoot issues related to platform performance, data ingestion, correlation logic, integrations, and automation within both environments. Create and maintain comprehensive documentation for configurations, integrations, workflows, and operational procedures for both Moogsoft and Apex AIOps. Develop and implement metrics and dashboards within both platforms to provide visibility into IT health, incident trends, and the effectiveness of AIOps implementations. Ensure the security and compliance of both Moogsoft and Apex AIOps platforms and their integrations. QUALIFICATIONS AND EDUCATION REQUIREMENTS Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Proven experience (typically 8+ years) in a technical role focused on AIOps platforms, event management, or systems integration, with specific experience in both Moogsoft and Apex AIOps. Hands-on experience implementing, configuring, and administering both Moogsoft and Apex AIOps in a production environment is essential. • Familiarity with a wide range of IT monitoring tools, logging systems, and ITSM platforms. • Understanding of ITIL frameworks and incident management processes. PREFERRED SKILLS • Deep hands-on expertise in configuring and managing the Moogsoft AIOps platform. • Deep hands-on expertise in configuring and managing the Apex AIOps Incident Management platform. • Strong understanding of AIOps concepts, machine learning algorithms used for event correlation, and noise reduction techniques within both platforms. • Proven ability to integrate both Moogsoft and Apex AIOps with various IT systems using APIs and other integration methods. • Excellent analytical, problem-solving, and troubleshooting skills across both AIOps platforms. • Strong scripting and automation skills (e.g., Python, Shell) for automating tasks within and around both platforms. • Excellent communication (both written and verbal) and collaboration skills, with the ability to work effectively with diverse technical teams. • Ability to document technical solutions clearly and concisely for both platforms. • Experience with version control systems (e.g., Git). GOOD TO HAVE SKILLS • Experience with other AIOps platforms or event management tools. • Knowledge of cloud platforms (e.g., AWS, Azure, GCP) and their monitoring and event management services, and how they integrate with Moogsoft and Apex AIOps. • Understanding of security best practices for AIOps platforms and integrations. • Experience with agile development methodologies. ADDITIONAL NOTES • The successful candidate will be a self-starter with a passion for data visualization and problem-solving. • This role may involve working closely with cross-functional teams to implement and support their monitoring needs.

Job Description : YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we're a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hireJava Professionals in the following areas : Job Description: Position- Senior Back End Software Developer (Java 8) Experience - 6+ years relevant experience in Java Senior Back End Software Developer (Java 8) position is mainlyfor upgrading/migrating existing Java code from 1.8 to 17 version. So, expectation is that candidate should have some priorexperience on the upgradation/migration process OR candidate should have someprior experience on Java17. 6+ years of experience in software development required - proficiency in Java 8 or higher and any of the associated Back-End Technologies Experience in Spring Framework, Hibernate and proficiency with Spring Boot Extensive hands-on knowledge of XML, XSD, XSLT and JSON Solid coding and troubleshooting experience on Web Services and RESTful API Experience in triaging bugs, track software defects, and ensure their timely resolution. Conduct reviews of the test Plan and test Data Actively participate in code reviews Work alongside other engineers on the team to elevate technology and consistently apply best practices. Strong SQL skills to work on Relational or NoSQL databases. Strong experience in Familiar with SDLC, DevOps processes - CI/CD tools, Git, etc. Good Understanding of Messaging frameworks like ActiveMQ or IBM MQ or Kafka Good understanding of monitoring tools such as AppDynamics, Splunk, Moogsoft Knowledge of Scrum and XP methodologies and ability to work in a fast paced and rapidly changing environment. Implementation and support of migration to Amelia for the application supported under the VXI and DCV mnemonics Addressing vulnerabilities (DCV &VXI) Sustaining the DCV environment to ensure compliance for annual PCI assessment. Assessment, transformation, and Ad Hoc changes that include IVR applications. At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment.We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Greetings from Sun Technologies. Please let me know the below details. Total years of experience: Exp. In MFT: Exp in TIBCO (Yes/No): Exp in IBM Sterling (Yes/No): Current Location: Current CTC: Expected CTC: Official Notice Period: How soon you can join: If serving (Last working day): Position : MFT Administrator Experience : 4 8 Years Job Type : Full Time/ Permanent Location : Sun Technologies, Hennur Cross, Bangalore Working Hours : 5:30 PM to 2:30 AM (Free 2 ways cab with dinner from company) Work Mode : Work from Office (WFO) 5 days Interview Mode : Virtual Mandatory Skills : Any MFT, preferred Tibco Key Responsibilities:- Mandatory support for IBM Sterling (Connect: Direct on Unix, Control Center) Copious experience with Connect: Direct and Control Center Extensive hands-on experience with administration (building/updating integrations) and support for IBM Sterling (Connect: Direct on Unix, Control Center) and TIBCO Managed File Transfer (Command Center, Platform Server for Unix, Platform Server for z/OS, dni) Excellent communication skills (verbal, written) across different forums (meeting, in-person, email, chat) and can tailor based on the audience (customers, leadership, etc.) Works well independently (with little to no instruction) and with others on the team Inquisitive and proactive Strong documentation skills Nice to have Experience upgrading Connect: Direct on UNIX, Windows, z/OS Experience implementing Control Centre Experience developing/managing shell scripts Experience with deploying apps on containers, Docker, Kubernetes, and GKE Experience setting up alerts, monitoring, and dashboards in Google Cloud Console If interested please share resume to chandanap@suntechnologies.com

Strong experience in AIOps tools (e.g., Moogsoft, BigPanda, Dynatrace, Splunk, LogicMonitor, Datadog, AppDynamics) Exposure to IT Operations (ITOps) , Infrastructure Monitoring , and Event Correlation Background in Site Reliability Engineering (SRE) and building or integrating observability platforms Proven experience in technical architecture/design , preferably in large-scale enterprise environments Familiarity with platforms like Prometheus, Grafana, ELK Stack, New Relic or similar Prior roles titled as AIOps Architect, Observability Architect, AIOps Monitoring Lead, SRE Lead , etc.