Looking For Moving Dispatchers (Freshers Welcome)

Job Description

Your primary role is to manage and coordinate the movement of household goods, ensuring efficient and timely delivery of moving services. You will be responsible for scheduling drivers, communicating with customers, and optimizing routes to streamline the moving process. Key Responsibilities: Scheduling and Dispatching: Assigning movers to specific moving jobs based on availability, location, and urgency. Relationship Building: Building professional and effective relations with customers as well as the movers Record Keeping: Maintaining detailed records of dispatch calls, customer queries, customer requirements, crew concerns etc. Billing: Calculating the payout for crews accurately and ensuring accounts processes the same. Problem Solving: Addressing any issues that arise during the move, such as delays or changes to schedules. Communication: Communicating with movers and customers through various methods, including phone, email or text messages. Required Skills: Strong Communication Skills: The ability to effectively communicate with customers, drivers, and other stakeholders. Organizational Skills: Ability to manage multiple tasks simultaneously and prioritize work effectively. Problem-Solving Skills: Ability to handle unexpected situations and find solutions quickly. Attention to Detail: Ability to maintain accurate records and ensure that all necessary steps are taken to complete the job. Note: For experienced candidates, Experience in Handling of international customers is mandatory along with the ability to display the above skillset as performed On The Job at a previous employer (No Freelancing). Without this, the application will be considered as fresher. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Leave encashment Paid sick time Paid time off Schedule: Night shift US shift Weekend availability Supplemental Pay: Overtime pay Performance bonus Ability to commute/relocate: Wagle Estate, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have experience as mentioned in the "Required Skillset" of the job description? If Yes please mention How many years if No please mention NA. Language: English (Required) Shift availability: Night Shift (Required) Work Location: In person