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2.0 - 7.0 years

4 - 8 Lacs

Gurugram

Work from Office

DESIGNATION- HOLIDAY PACKAGE SPECIALIST- SALES (INDIA PROCESS) BRAND NAME - GO ESCAPIO INDUSTRY - TRAVEL & TOURISM LOCATION - AIHP SIGNATURE, SECTOR - 18, PHASE - IV, UDYOG VIHAR, GURUGRAM Role Overview: As a Travel Sales Consultant, you will be responsible for selling a variety of travel products and services, including domestic and international holiday packages, flights, hotels, and travel insurance. You will be the primary point of contact for customers, helping them plan and book their travel arrangements, while ensuring a high level of customer satisfaction . Key Responsibilities: Handle inbound and outbound sales inquiries via phone, email, and chat. Guiding customers on their Holiday requirements. Designing Holiday Itinerary as per customer requirement Understand customer requirements and offer travel solutions that best suit their needs. Convert inquiries into confirmed bookings by demonstrating excellent product knowledge and persuasive communication skills. Upsell and cross-sell additional services, such as travel insurance, tours, and upgrades. Achieve and exceed sales targets and KPIs. Manage end-to-end booking processes, including flights, hotels, transfers, and excursions. Selling Holiday Packages to customers. Ensure tracking of payment collection. Work with suppliers and partners to ensure availability and best rates. Resolve customer issues and complaints in a timely and effective manner. Maintain strong relationships with repeat customers by offering personalized service. Stay updated on the latest travel trends, destinations, and offers within the Indian market. Monitor competitor activities and suggest strategies to stay competitive. Job Requirement Proven experience in travel sales, preferably within the Indian market. Strong knowledge of domestic and international travel destinations. Excellent communication and negotiation skills in English and Hindi; proficiency in other regional languages is a plus. Familiarity with GDS systems (Amadeus, Galileo, etc.) is an advantage . *If your profile matches the details mentioned above, please share your updated resume at 8447602888 or hr@tfginfotech.co.in for shortlisting your profile if you belong to the travel domain only.

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8.0 - 13.0 years

4 - 9 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Manager Sales - Inbound Tours Exp: 8-10 Years (Must be with Inbound market of Travel Industry) CTC: 6-9 LPA Location: Delhi Qualification: Diploma/Degree in Travel & Tourism Job Description: 1. Lead Handling and Qualification: Responding to Inquiries: - Answering phone calls, emails, and other forms of communication from potential incoming clients seeking travel services. Understanding Client Needs: - Actively listening to and understanding the incoming client's travel preferences, budget, interests, and specific requirements. - Cooperating & advising incoming client(s) on an appropriate destination, modes of transportation, travel dates, costs, and accommodations. - Staying up to date on Indian travel destinations and restrictions Lead Qualification: - Generating leads through various online activities - Plans and manage travel experiences for inbound travelers to India - Presenting travel proposals to incoming clients, highlighting the benefits and value of the packages and services. - Selling Indian packages for FIT / GIT tours to clients. - Managing lead conversions & achieving assigned targets. - Understanding the market of competitors product & price 2. Client Communication and Service: - Promptly and effectively addressing client questions and concerns. - Following up with clients to ensure their satisfaction and address any post-booking needs. - Establishing and maintaining positive relationships with clients to encourage repeat business and referrals. 3. Ensuring Quality: Monitoring and ensuring the quality of service provided by service providers. Interested candidates can share the resume at hrm@southerntravels.com / +91-9289523377 ole & responsibilities Interested candidates can share the resume at hrm@southerntravels.com / +91-9289523377

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1.0 - 5.0 years

3 - 5 Lacs

Gurugram, Jaipur

Work from Office

B2C Travel, Itinerary Planning, International Destinations, Customer Service, Work with cross-functional teams like Ops, product, and supply, Manage Bookings, Travel Packages drop your updated CV at "hr@a1selectors.com"

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2.0 - 5.0 years

5 - 8 Lacs

Gurugram

Work from Office

Function : Holidays Operations Role : Visa Operations Level : Senior Executive Location : Gurgaon About the Function With a deep understanding of Indian consumers' travel preferences, the MMT Holidays business curates a wide array of packages across both domestic and international destinations. Serving over 3 lakh travelers annually and covering more than 50 locations worldwide, MMT Holidays has become a trusted name in the leisure travel space. The focus remains on delivering seamless, memorable experiences that cater to the evolving needs of Indian holidaymakers. Central to delivering these experiences is the Holiday Operations function, which ensures the smooth execution of all travel-related operations. This function manages a broad spectrum of traveler needs like flights, hotels, experiences, visa, etc. through both dynamic and fixed departure packagesenabling personalization where desired and offering curated, pre-planned itineraries for those seeking ready-made options. From vendor coordination and booking confirmations to real-time customer support, the operations function plays a pivotal role in orchestrating every aspect of the journey, ensuring each holiday is executed smoothly, enjoyably, and without stress. About the Role The incumbent will lead the end-to-end visa application process, playing a key role in delivering timely, accurate, and compliant support to clients. Success in this role will be driven by proactive coordination, consistent follow-ups, and a sharp eye for detail in document verification—ensuring a seamless and efficient experience at every step. What will you be doing: Managing end-to-end visa application processing and fulfilment for clients across multiple destinations. Assisting clients throughout the journey by providing clear guidance, timely updates, and reliable support. Coordinating regularly with internal teams and external partners, ensuring consistent follow-ups for smooth execution. Verifying submitted documents thoroughly to maintain accuracy, completeness, and compliance with visa requirements. Working efficiently in a fast-paced, call-centre environment, adapting quickly to evolving demands. Handling a blended process by managing both voice and email interactions to deliver a seamless customer experience. Contributing to operational excellence by bringing a proactive, service-first approach to every task. Qualification & Experience: A graduate from a reputed institute with 2 to 6 years of experience in handling visa applications. Prior experience in processing visas for long-haul and European countries is preferred. Key Success Factors for the Role: Good understanding of the visa application process and related documentation. Strong communication, influencing, interpersonal, and stakeholder management skills. Result-oriented with the ability to perform under pressure. High on energy, a collaborative team player with a positive attitude.

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