Job
Description
The Loan Doc & Proc Analyst 2 role is a developing professional position where you will apply your specialty knowledge to monitor, assess, analyze, and evaluate processes and data. Your responsibilities will include identifying policy gaps, formulating policies, interpreting data, making recommendations, and researching factual information. You will also be expected to identify inconsistencies in data, define business issues, and formulate recommendations on policies, procedures, or practices. In this role, you will integrate established disciplinary knowledge within your specialty area with a basic understanding of related industry practices. Your impact will be limited but direct on the business through the quality of the tasks/services you provide, primarily within your own team. As an individual in this role, you must exhibit accountability, ethics, results orientation, trustworthiness, and credibility. Your job scope involves managing the preparation and review of loan documentation while providing support for various tasks related to the loan process. You will independently process and close loans within a complex loan operations environment, supporting a wide range of products/services. Additionally, you will follow established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research. Your role will entail making recommendations to management for process improvement and resolving problems by selecting solutions based on acquired technical experience and precedents. You will design and analyze moderately complex loan documentation reports, make evaluative judgments based on factual information, and provide assistance in implementing process improvements. Minimizing risk to the bank through increased knowledge of procedural requirements and adhering to audit and control policies will be crucial aspects of your responsibilities. You will be expected to timely manage and escalate all inquiries and issues related to loan processing, interact directly with external customers to disseminate or explain information, and demonstrate an intermediate level of understanding of products, processes, and how your duties relate to other teams. Effective utilization of communication, interpersonal, and diplomacy skills to interact with colleagues and stakeholders is essential, along with demonstrating an excellent knowledge of Bank related systems. With 3-5 years of relevant experience and an elementary level knowledge of Business Processes, Systems, and Tools used in the Loan Process, you are required to understand Loan Processes, Procedures, Products, and Services and to identify, mitigate, manage, resolve, and escalate risks and issues. Compliance with applicable laws, rules, regulations, and policies is crucial. A Bachelors/University degree or equivalent experience is the educational requirement for this role. If you are a person with a disability and need a reasonable accommodation to use the search tools or apply for a career opportunity, please review Accessibility at Citi. You can also view Citi's EEO Policy Statement and the Know Your Rights poster for more information. (Note: This job description provides a high-level overview of the work performed. Additional job-related duties may be assigned as required.),
