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1.0 years
11 - 13 Lacs
Hyderābād
Remote
Experience : 1 + Years Work location: Bangalore, Chennai, Hyderabad, Pune- Hybrid Job Description : GCP Cloud Engineer Shift Time:- 2 to 11 PM IST Budget:- Max 13 LPA Primary Skill & Weightage GCP -50% Kubernetes -25% NodeJS -25% Technical Skills Cloud: Experience working with Google Cloud Platform (GCP) services. Containers & Orchestration: Practical experience deploying and managing applications on Kubernetes. Programming: Proficiency in Node.js development, including building and maintaining RESTful APIs or backend services. Messaging: Familiarity with Apache Kafka for producing and consuming messages. Databases: Experience with PostgreSQL or similar relational databases (writing queries, basic schema design). Version Control: Proficient with Git and GitHub workflows (branching, pull requests, code reviews). Development Tools: Comfortable using Visual Studio Code (VSCode) or similar IDEs. Additional Requirements • Communication: Ability to communicate clearly in English (written and verbal). Collaboration: Experience working in distributed or remote teams. Problem Solving: Demonstrated ability to troubleshoot and debug issues independently. Learning: Willingness to learn new technologies and adapt to changing requirements. ________________________________________ Preferred but not required: Experience with CI/CD pipelines. Familiarity with Agile methodologies. Exposure to monitoring/logging tools (e.g., Prometheus, Grafana, ELK stack). Job Type: Full-time Pay: ₹1,100,000.00 - ₹1,300,000.00 per year Schedule: UK shift Work Location: In person
Posted 15 hours ago
1.0 years
0 - 0 Lacs
Hyderābād
On-site
Job Title: Beautician Location: Hyderabad, Telangana Salary: ₹22,000 to ₹24,000 per month + Performance Bonus + Overtime Bonus + Accommodation Job Overview: Do you have a passion for making people look and feel beautiful? We are seeking a skilled and creative Beautician to join our team in Hyderabad - Telangana. This role offers an attractive salary of up to ₹22,000 to 24,000 per month, along with performance bonuses, overtime bonuses, and accommodation for the right candidate. Key Responsibilities: Provide a variety of beauty services, including makeup, hair styling, facials, manicures, pedicures, and waxing. Consult with clients to understand their beauty needs and preferences. Offer expert advice on beauty treatments and products. Keep up-to-date with industry trends and incorporate new techniques into your services. Ensure clients receive a high level of satisfaction by delivering top-quality services. Maintain a clean, organized, and hygienic workspace. Promote and sell beauty and skincare products to clients. Manage appointments, maintain service records, and follow up with clients for feedback. Collaborate effectively with other members of the salon team. Participate in training and professional development opportunities to stay current in the beauty industry. Qualifications: Proven experience as a Beautician. Strong knowledge of beauty treatments and products. Excellent interpersonal and customer service skills. Ability to work as part of a team and independently. Dedication to ongoing learning and staying updated on industry trends. Benefits: Competitive base salary of up to ₹24,000 per month. Performance bonuses to reward your excellence. Overtime bonuses for additional work hours. Accommodation assistance for candidates relocating to new location. If you're passionate about helping people enhance their beauty and confidence and are excited to be part of a dynamic team in Hyderabad, we encourage you to apply. Join us in creating beauty and delighting our clients. Note: The salary mentioned is subject to experience and qualifications. Final compensation will be discussed during the interview process. How to Apply: Interested candidates are invited to send their resumes or call to 91605 76969, 8801454783 . Selected candidates will be contacted for interviews. Job Type: Full-time Pay: ₹18,000.00 - ₹24,000.00 per month Schedule: Rotational shift Supplemental Pay: Overtime pay Performance bonus Ability to commute/relocate: Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Experience: Beauty services: 1 year (Required) total work: 2 years (Preferred) Language: English (Preferred) Telugu (Preferred) Work Location: In person
Posted 15 hours ago
0 years
3 - 6 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
8.0 - 10.0 years
3 - 7 Lacs
Hyderābād
On-site
Date: Jun 15, 2025 Job Requisition Id: 61619 Location: Pune, IN Indore, IN Hyderabad, TG, IN YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire Data Modeling Professionals in the following areas : Experience 8-10 Years Job Description Experience: 8-10 Years Job Description: 8-10 years of data modelling experience in a large enterprise. Dimensional data modeling is a key requirement. Strong Communication Skills. Should be good at translating business requirements into conceptual, logical, and physical data models. Knowledge of Star-Schema Modelling, Snowflake Schema Modelling, Fact, and Dimension tables. Demonstrable experience in modeling using a variety of techniques (3NF, dimensional, data vault, etc.) for different data stores and use cases using MS SQL SERVER / SNOWFLAKE. Implement business and IT data requirements through new data strategies and designs across all data platforms (relational, dimensional, and NoSQL) and data tools (reporting, visualization, analytics). Work with business and application/solution teams to implement data strategies, build data flows, and develop conceptual/logical/physical data models Define and govern data modeling and design standards, tools, best practices, and related development for enterprise data models. Identify the architecture, infrastructure, and interfaces to data sources, tools supporting automated data loads, security concerns, analytic models, and data visualization. Design and implement reliable, scalable, robust, and extensible big data systems that support core products and business; Own all data modeling efforts for an Analytic Theme within our Snowflake Analytic Platform, including the design of data structures and the identification of business transformation logic. Ensure the consistency, availability, understanding, and performance of data by following and improving best practices and standards for data modeling. Partner with data SMEs, data governance staff and architects and product owners to ensure that data meets consumption needs and conforms to governance standard methodologies. Required Technical/ Functional Competencies Domain/ Industry Knowledge: Working knowledge of customer's business processes and relevant technology platform or product. Able to analyze current-state and define to-be processes in collaboration with SME and present recommendations with tangible benefits. Requirement Gathering and Analysis: Specialized knowledge of requirement management processes and requirement analysis processes, tools & methodologies. Extract requirements for complex scenarios and prototype independently. Identify modules impacted, features/functionalities impacted and arrive at high level estimates. Develop traceability matrix and identify transition requirements. Product/ Technology Knowledge: Implement code or configure/customize products, drive adoption of industry standards and practices, and contribute to development of reusable assets and innovative solutions. Conduct technical sessions and knowledge sharing sessions, and work on complex modules independently. Analyze various frameworks/tools and present recommendations, contribute to development of training and certification material, and demonstrate thought leadership through whitepapers and webinars. Architecture tools and frameworks: Specialized knowledge of architecture Industry tools & frameworks. Implement tools & framework in a complex scenario. Conduct tools & framework customization & tailoring workshop. Architecture concepts and principles: Specialized knowledge of architectural elements, SDLC, methodologies & customer business/domain. Establish Architectural principles/ patterns and use advanced tools to capture and analyze system/ technical issues. Analytics Solution Design: In Depth knowledge of statistical & machine learning techniques. Able to design analytical modelling approach for moderate-scale projects or for components of large-scale. Understand business requirements & constraints including potential trade-offs between speed & accuracy, maintains trends. Tools & Platform Knowledge: Familiarity with the wide range of data science/analytics commercial and open source software tools, their constraints, advantages, disadvantages, areas of application and mainstream packages relevant to technical stages of data science/analytics projects. Intermediate to advanced skills in programming languages used for data science/analytics and ability to apply these for data acquisition, pre-processing, modelling and model deployment. Ability to interpret and modify existing scripts and conduct quality checks. Required Behavioral Competencies Accountability: Takes responsibility for and ensures accuracy of results and deadlines of the function and/or team and in completing own work. Collaboration: Reaches out to others in team to ensure connections are made and team members are working together. Looks for ways to integrate work with other teams, identifying similarities and opportunities, making necessary changes in work to ensure successful integration. Agility: Demonstrates openness to the possibilities that change presents and begins to plan for how role may change. Works with others to prepare for change. Customer Focus: Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations. Communication: Communicates well-organized ideas, information, and data to broad and diverse audiences across the Organization (through formal and informal presentations). Helps others identify their appropriate audience. Drives Results: Sets realistic stretch goals for self & others and perseveres to follow through with resilience and remains calm in a crisis or stressful situation to exceed organization/client expectation. Resolves Conflict: Identifies and understands the source of conflict, addresses, and overcomes. Certifications Mandatory At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 15 hours ago
0 years
0 Lacs
Hyderābād
On-site
Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations. The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency. Role Overview As a Data Engineering Lead, you will be responsible for overseeing and guiding the data engineering team in developing, optimizing , and maintaining our data infrastructure. You will play a critical role in ensuring the seamless integration and flow of data across the organization, enabling data-driven decision-making and analytics. Key Responsibilities Data Integration: Coordinate with various teams to ensure seamless data integration across the organization's systems. ETL Processes: Develop and implement efficient data transformation and ETL (Extract, Transform, Load) processes. Performance Optimization: Optimize data flow and system performance for enhanced functionality and efficiency. Data Security: Ensure adherence to data security protocols and compliance standards to protect sensitive information. Infrastructure Management: Oversee the development and maintenance of the data infrastructure, ensuring scalability and reliability. Collaboration: Work closely with data scientists, analysts, and other stakeholders to support data-driven initiatives. Innovation: Stay updated with the latest trends and technologies in data engineering and implement best practices. Qualifications Experience: Proven experience in data engineering, with a strong background in leading and managing teams. Technical Skills: Proficiency in programming languages such as Python, Java, and SQL, along with experience in big data technologies like Hadoop, Spark, and Kafka. Data Management: In-depth understanding of data warehousing, data modeling, and database management systems. Analytical Skills: Strong analytical and problem-solving skills with the ability to handle complex data challenges. Communication: Excellent communication and interpersonal skills, capable of working effectively with cross-functional teams. Education: Bachelor's or Master's degree in Computer Science , Engineering, or a related field. Why Join Us? Work on cutting-edge data projects and contribute to the organization's data strategy. Collaborative and innovative work environment that values creativity and continuous learning. If you are a strategic thinker with a passion for data engineering and leadership, we would love to hear from you. Apply now to join our team and make a significant impact on our data-driven journey. #LI-India Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
Posted 15 hours ago
1.5 - 6.5 years
0 Lacs
Hyderābād
On-site
POSITION SUMMARY Zoetis, Inc. is the world's largest producer of medicine and vaccinations for pets and livestock. The Zoetis Tech & Digital (ZTD) Global ERP organization is as a key building block of ZTD comprising of enterprise applications and systems platforms. Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare. Responsibilities: Power-BI and Tableau: o Design and Develop Data Visualizations o Create interactive and visually appealing dashboards and reports using tools like Power BI, Tableau, or similar. o Ensure visualizations effectively communicate data insights and trends. Problem-Solving and Attention to Detail: o Demonstrate excellent problem-solving abilities and attention to detail. o Identify and resolve issues promptly within SLA guidelines, providing ongoing support to business users. Deployment and Maintenance: o Deploy dashboards to production environments. o Monitor and maintain applications post-deployment. o Implement updates and improvements based on user feedback. Collaboration: o Work closely with designers, product managers, and other developers. o Participate in code reviews and provide constructive feedback. o Communicate effectively to ensure project alignment and progress. Continuous Learning: o Stay updated with the latest technologies and industry trends. o Continuously improve skills and knowledge through training and practice. o Experiment with new tools and frameworks to enhance development processes. POSITION RESPONSIBILITIES Percent of Time Design, develop, deploy, and support dashboarding reporting. 60% Code reviews 20% Cross-Team Collaboration and Learning New Technologies to stay-up to date. 10% Global Manufacturing Supply process understanding like production planning, quality, inventory, and supply chain. MES (execution system) understanding, and SAP-ERP landscape. 10% ORGANIZATIONAL RELATIONSHIPS Interacting with business stakeholders to gather integration requirements, understand business processes, and ensure that integration solutions align with organizational goals and objectives. Work with implementation partners who may be responsible for deploying, configuring, or maintaining integrated solutions within Zoetis IT landscape. Coordinate with developers and other members of the team to implement integration solutions, share knowledge, and address technical challenges. EDUCATION AND EXPERIENCE Education: Bachelors/master’s degree in computer science/applications. Experience: 1.5-6.5 years of overall experience as a data visualization engineer. Hands-on experience in Power-BI is a must and Tableau is a advantage. Expertise in back-end programming languages like python, ruby is a plus. Strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving. CI/CD Pipelines: Implement and manage continuous integration and continuous deployment pipelines. Version Control: Use Git for version control and collaboration. API Development skills, to develop and maintain APIs that facilitate data access & manipulation from data lakes or Postgres databases. Knowledge in Data Visualization tools and libraries. TECHNICAL SKILLS REQUIREMENTS Power-BI, Tableau, python, ruby, SQL, CI/CD, Data Viz. PHYSICAL POSITION REQUIREMENTS Regular working hours are from 11 AM to 8:00 PM IST. Sometimes, more overlap with the EST Time zone is required during production go-live. This description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required. Additional position specific requirements/responsibilities are contained in approved training curricula. Full time
Posted 15 hours ago
1.0 years
2 - 8 Lacs
Hyderābād
On-site
- 1+ years of non-internship professional software development experience - Experience programming with at least one software programming language Amazon’s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes. We have built a highly respected software engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. These are large-scale distributed systems handling millions of packages being shipped through the Amazon logistics network. You will be working with senior SDEs and principals to solve problems of scale, improve existing services & build new ones, and work on deep and complex algorithms to improve the experience of our customers globally while optimizing network operations. Key job responsibilities Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market. Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry. Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed. Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use. Design and code the right solutions starting with broadly defined problems. Work in an agile environment to deliver high-quality software. Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 15 hours ago
3.0 - 6.0 years
5 - 7 Lacs
Hyderābād
On-site
CORE BUSINESS OPERATIONS The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. ROLE Level: Consultant As a Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines in an agile framework. Need-basis consultants will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements. As an AWS Infrastructure Engineer, you play a crucial role in building, and maintaining a cloud infrastructure on Amazon Web Services (AWS). You will also be responsible for the ownership of tasks assigned through SNOW, Dashboard, Order forms etc. The work you will do includes: Build and operate the Cloud infrastructure on AWS Continuously monitoring the health and performance of the infrastructure and resolving any issues. Using tools like CloudFormation, Terraform, or Ansible to automate infrastructure provisioning and configuration. Administer the EC2 instance’s OS such as Windows and Linux Working with other teams to deploy secure, scalable, and cost-effective cloud solutions based on AWS services. Implement monitoring and logging for Infra and Apps Keeping the infrastructure up-to-date with the latest security patches and software versions. Collaborate with development, operations and Security teams to establish best practices for software development, build, deployment, and infrastructure management Tasks related to IAM, Monitoring, Backup and Vulnerability Remediation Participating in performance testing and capacity planning activities Documentation, Weekly/Bi-Weekly Deck preparation, KB article update Handover and On call support during weekends on rotational basis QUALIFICATIONS Skills / Project Experience: Must Have: 3 - 6 years of hands-on experience in AWS Cloud, Cloud Formation template, Windows/Linux administration Understanding of 2 tier, 3 tier or multi-tier architecture Experience on IaaS/PaaS/SaaS Understanding of Disaster recovery Networking and security expertise Knowledge on PowerShell, Shell and Python Associate/Professional level certification on AWS solution architecture ITIL Foundational certification Good interpersonal and communication skills Flexibility to adapt and apply innovation to varied business domain and apply technical solutioning and learnings to use cases across business domains and industries Knowledge and experience working with Microsoft Office tools Good to Have: Understanding of container technologies such as Docker, Kubernetes and OpenShift. Understanding of Application and other infrastructure monitoring tools Understanding of end-to-end infrastructure landscape Experience on virtualization platform Knowledge on Chef, Puppet, Bamboo, Concourse etc Knowledge on Microservices, DataLake, Machine learning etc Education: B.E./B. Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university Prior Experience: 3 – 6 years of experience working with AWS, System administration, IaC etc Location: Hyderabad/ Pune The team Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com For information on CBO visit - https://www.youtube.com/watch?v=L1cGlScLuX0 For information on life of an Analyst at CBO visit- https://www.youtube.com/watch?v=CMe0DkmMQHI Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302308
Posted 15 hours ago
1.0 years
4 - 8 Lacs
Hyderābād
On-site
ImporAnalyze, research and document laws and regulations and their potential impact on products (e.g. tax returns, etc). Research and respond to client inquiries as directed by management. Prioritizes, assesses risk for correspondence and assessments. About the Role: Research and monitor trade compliance content from authorized government websites across multiple countries Track and analyze Denied Parties Lists, sanctions, and embargo regulations to ensure compliance with global trade laws Extract, interpret, and convert government legislation related to Denied Party Screening (DPS) into standardized formats using MS Excel Transform complex regulatory data into software-compatible formats for system integration Perform daily monitoring of regulatory changes to update denied party lists according to established SLAs Validate data integrity by comparing source information with system data to ensure accuracy Utilize various translation tools to process international trade compliance information Create and maintain comprehensive documentation of processes and work instructions Apply technological solutions to meet client compliance needs and improve data processing efficiency Ensure timely updates of trade compliance databases to maintain regulatory adherence. About You: Good Experience with 1+ years of experience in DPS (Denied party screening). Experience in Import/Export Operations, Excel, Power BI and SQL. Track and analyze Denied Parties Lists, sanctions, and embargo regulations to ensure compliance with global trade laws #LI-HS1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on thomsonreuters.com.
Posted 15 hours ago
3.0 - 7.0 years
7 - 16 Lacs
Hyderābād
On-site
AI Specialist / Machine Learning Engineer Location: On-site (hyderabad) Department: Data Science & AI Innovation Experience Level: Mid–Senior Reports To: Director of AI / CTO Employment Type: Full-time Job Summary We are seeking a skilled and forward-thinking AI Specialist to join our advanced technology team. In this role, you will lead the design, development, and deployment of cutting-edge AI/ML solutions, including large language models (LLMs), multimodal systems, and generative AI. You will collaborate with cross-functional teams to develop intelligent systems, automate complex workflows, and unlock insights from data at scale. Key Responsibilities Design and implement machine learning models for natural language processing (NLP), computer vision, predictive analytics, and generative AI. Fine-tune and deploy LLMs using frameworks such as Hugging Face Transformers, OpenAI APIs, and Anthropic Claude. Develop Retrieval-Augmented Generation (RAG) pipelines using tools like LangChain, LlamaIndex, and vector databases (e.g., Pinecone, Weaviate, Qdrant). Productionize ML workflows using MLflow, TensorFlow Extended (TFX), or AWS SageMaker Pipelines. Integrate generative AI with business applications, including Copilot-style features, chat interfaces, and workflow automation. Collaborate with data scientists, software engineers, and product managers to build and scale AI-powered products. Monitor, evaluate, and optimize model performance, focusing on fairness, explainability (e.g., SHAP, LIME), and data/model drift. Stay informed on cutting-edge AI research (e.g., NeurIPS, ICLR, arXiv) and evaluate its applicability to business challenges. Tools & Technologies Languages & Frameworks Python, PyTorch, TensorFlow, JAX FastAPI, LangChain, LlamaIndex ML & AI Platforms OpenAI (GPT-4/4o), Anthropic Claude, Mistral, Cohere Hugging Face Hub & Transformers Google Vertex AI, AWS SageMaker, Azure ML Data & Deployment MLflow, DVC, Apache Airflow, Ray Docker, Kubernetes, RESTful APIs, GraphQL Snowflake, BigQuery, Delta Lake Vector Databases & RAG Tools Pinecone, Weaviate, Qdrant, FAISS ChromaDB, Milvus Generative & Multimodal AI DALL·E, Sora, Midjourney, Runway Whisper, CLIP, SAM (Segment Anything Model) Qualifications Bachelor’s or Master’s in Computer Science, AI, Data Science, or related discipline 3–7 years of experience in machine learning or applied AI Hands-on experience deploying ML models to production environments Familiarity with LLM prompt engineering and fine-tuning Strong analytical thinking, problem-solving ability, and communication skills Preferred Qualifications Contributions to open-source AI projects or academic publications Experience with multi-agent frameworks (e.g., AutoGPT, OpenDevin) Knowledge of synthetic data generation and augmentation techniques Job Type: Permanent Pay: ₹734,802.74 - ₹1,663,085.14 per year Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person
Posted 15 hours ago
1.0 - 3.0 years
2 - 3 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: HRO. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
6.0 years
3 - 9 Lacs
Hyderābād
Remote
Senior Applied & Data scientist Hyderabad, Telangana, India Date posted Jun 16, 2025 Job number 1830452 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Research, Applied, & Data Sciences Discipline Data Science Employment type Full-Time Overview Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. The Defender Experts (DEX) Research team is at the forefront of Microsoft’s threat protection strategy, combining world-class hunting expertise with AI-driven analytics to protect customers from advanced cyberattacks. Our mission is to move protection left—disrupting threats early, before damage occurs—by transforming raw signals into intelligence that powers detection, disruption, and customer trust. We’re looking for a passionate and curious Data Scientist to join this high-impact team. In this role, you'll partner with researchers, hunters, and detection engineers to explore attacker behavior, operationalize entity graphs, and develop statistical and ML-driven models that enhance DEX’s detection efficacy. Your work will directly feed into real-time protections used by thousands of enterprises and shape the future of Microsoft Security. This is an opportunity to work on problems that matter—with cutting-edge data, a highly collaborative team, and the scale of Microsoft behind you. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Bachelor’s or Master’s degree in Computer Science, Statistics, Applied Mathematics, Data Science, or a related quantitative field 6+ years of experience applying data science or machine learning in a real-world setting, preferably in security, fraud, risk, or anomaly detection Proficiency in Python and/or R, with hands-on experience in data manipulation (e.g., Pandas, NumPy), modeling (e.g., scikit-learn, XGBoost), and visualization (e.g., matplotlib, seaborn) Strong foundation in statistics, probability, and applied machine learning techniques Experience working with large-scale datasets, telemetry, or graph-structured data Ability to clearly communicate technical insights and influence cross-disciplinary teams Demonstrated ability to work independently, take ownership of problems, and drive solutions end-to-end Responsibilities Design and develop data-driven models and algorithms to identify emerging attacker behavior, anomalies, and threat patterns at scale Build and operationalize statistical/ML systems that power early-stage detection, disruption scoring, and alert prioritization within DEX workflows Analyze high-dimensional security telemetry (e.g., token usage, entity relationships, campaign data) to derive signal enrichment and protection insights Collaborate closely with security researchers, threat hunters, and engineers to translate hypotheses into deployable detection logic Lead data investigations on false positives, missed threats, or campaign-level attack patterns to inform detection strategy and service improvement Contribute to the design of entity-based graph pipelines and verdict propagation mechanisms for pre-breach signal interpretation Drive experimentation and model explainability to ensure robustness, interpretability, and operational relevance of developed systems Communicate technical findings to cross-functional stakeholders and influence product and detection roadmap decisions Author internal whitepapers, prototypes, or publications to push the boundaries of applied data science in security Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 15 hours ago
5.0 years
3 - 7 Lacs
Hyderābād
On-site
As one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Job Description Job Summary: The Financial Planning & Analysis (FP&A) Senior analyst is responsible for providing in-depth support to the business through budgeting, forecasting, and variance analysis of expenses, revenues, and Assets Under Management (AUM). You will work closely with FP&A counterparts to identify the financial drivers impacting business performance and ensure alignment with organizational objectives. The role also entails monitoring daily and monthly deadlines, managing client relationships, and leading training and transformation projects aimed at process simplification, standardization, and automation. Key Responsibilities: Business Collaboration: Work with FP&A counterparts to gain insights into business aspects affecting expenses, revenues, and AUM. Budgeting & Forecasting: Assist in the budgeting process and analyze forecast data, providing a detailed variance analysis of month-on-month performance, comparing against budget, forecast, and prior actuals at the General Ledger (GL) level. Deadline Management: Ensure all tasks are completed on time as per agreed client deadlines, and proactively communicate any delays or limitations. Client Communication: Address and resolve client queries and ad-hoc requests independently while providing actionable solutions to improve daily operations. Training & Mentorship: Lead and organize training for new joiners, continuously update process documentation (SOPs), and drive training for new client-driven projects. Process Improvement: Spearhead internal team projects that focus on process transformation, simplification, and automation to enhance efficiency. Procedure Review: Regularly review and update process procedures and ensure they reflect any new changes. Continuous Improvement Projects: Actively participate in projects under the supervisor’s guidance that aim to improve processes and deliver better outcomes for clients. Core Competencies: Deep understanding of Generally Accepted Accounting Principles (GAAP) and internal controls. Strong analytical and problem-solving skills with an ability to think critically. Excellent interpersonal skills and the ability to manage teams effectively. Ability to meet strict deadlines and deliver high-quality work under pressure. Expertise in financial and accounting systems (preferably Oracle), with advanced knowledge of the Microsoft Office suite. A minimum of 5-7 years of experience in FP&A or a related accounting function, including experience with process improvement and systems implementation. Key Attributes: Ability to perform detailed analysis using advanced data tools like Alteryx and visualization tools such as Tableau or Power BI. Strong organizational skills with the ability to manage multiple priorities and meet tight deadlines. Self-motivated with a structured and disciplined approach to work. Positive and proactive team player with excellent communication (verbal/written) and interpersonal skills. Flexibility to adapt to changing priorities and work in a global, multicultural environment. Demonstrated ability to learn, upskill, and mentor others in the technical FP&A domain. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) No Workplace Model At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office. Why Invesco In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other’s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally. We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs). What’s in it for you? As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world. Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days’ Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence. To know more about us About Invesco: https://www.invesco.com/corporate/en/home.html About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html About our D&I policy: https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html Apply for the role @ Invesco Careers: https://careers.invesco.com/india/
Posted 15 hours ago
2.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Department: Academics Reports to: Lead Master Teacher / Director Academics Summary of the Role: The Master Teacher is an integral part of our educational team, responsible for delivering high- quality instruction and ensuring a robust learning environment. The individual in this role must exhibit deep subject matter expertise, exceptional teaching skills, and a commitment to stakeholder management. The Master Teacher will work closely with students, fellow teachers, and administrators to foster a culture of continuous improvement and educational excellence. Responsibilities: Curriculum Expertise: ● Develop and maintain a thorough understanding of the assigned curriculum. ● Keep up-to-date with the latest educational trends and best practices related to the subject area. ● Provide guidance and support to other teachers in the curriculum implementation. ● Design and implement comprehensive lesson plans and study materials for JEE/NEET students in the subjects. Session Conduction: ● Conduct educational sessions with a focus on achieving high engagement and understanding amongst students. ● Adhere to session schedules with a strict punctuality threshold, ensuring a professional and reliable learning environment. ● Utilize a variety of teaching methods to cater to diverse learning styles and maximize student performance. ● Create and administer assessments, including practice exams, quizzes, and assignments, to evaluate students' progress and provide constructive feedback for improvement. ● Conduct regular doubt-solving sessions and provide clarifications to students' queries, addressing their concerns and challenges in the subject matter. Stakeholder Management: ● Collaborate with other Master teachers, administrators, and other stakeholders to develop strategies for curriculum improvement. ● Participate in regular feedback sessions and incorporate constructive criticism to enhance teaching practices. ● Maintain open and effective communication with parents, providing updates on student progress and addressing any concerns. ● Provide guidance and mentorship to junior faculty members, as needed, to enhance their teaching skills and expertise. ● Participate in faculty meetings, workshops, and professional development programs to continuously improve teaching practices and stay updated with the latest developments in the field of competitive examinations. ● Build and maintain positive and effective relationships with students, parents, and other stakeholders to ensure effective communication and support for student success. Key Performance Indicators: Teacher Rating: Achieve and maintain a teacher rating of 4.75 or above on a weekly basis, reflecting excellence in subject expertise and instructional delivery. Session Conduction: Maintain a session conduction rate of 95% or higher, with less than 5% late logins, on a quarterly basis, indicating reliability and time management. Implement and Monitor Learning Outcomes: Regular improvement in student learning outcomes. Metric for Success: Achieving an overall delta of more than 10% improvement from Levels 1 to 5 (L1-L5) in student performance. Consistency at Advanced Level: Ensuring no drop in performance at Level 6 (L6). Student Performance Analysis: Regularly evaluate and report on the average score of all students, subject-wise, to track progress and identify areas for improvement. Required Skills and Qualifications: ● A Master's degree or higher in the relevant subject area. ● Strong expertise and in-depth knowledge in the respective subject(s) with a track record of proven results in coaching students for competitive examinations of NEET/JEE Mains and Advanced ● Excellent communication skills, both written and verbal, with the ability to explain complex concepts in a simple and understandable manner. ● Experience in teaching students at the intermediate or higher secondary level , preferably in the context of NEET/JEE Mains and Advanced preparation. ● Proficiency in taking offline classes , technology and online platforms for teaching, assessments, and virtual classroom management will be an advantage ● Strong organizational and time-management abilities. ● Passion for teaching and mentoring students, with the ability to inspire and motivate them to achieve their academic goals. ● Ability to work collaboratively in a dynamic educational environment. ● Proficiency with educational technology and digital teaching tools. Experience : ● 2+ Year as faculty for JEE/NEET Mains and Advanced coaching in reputed coaching institutes or integrated colleges. ● We offer competitive compensation packages and a supportive work environment that encourages professional growth and development. ● If you are a highly skilled and passionate educator with expertise in JEE/NEET Mains and Advanced and are committed to helping students excel in their JEE Mains and Advanced/NEET examinations, we invite you to join our team as a Master Teacher Show more Show less
Posted 15 hours ago
5.0 years
3 - 6 Lacs
Hyderābād
Remote
As Accelerize 360’s HR Manager - India, you will play an integral part in the proactive growth of our organization and helping it to be a place where people love to work. The ideal candidate will have a strong understanding of Indian labor laws, have managed and grown a Learning Management System (15Five), will be comfortable developing recruiting and performance management strategies and will enjoy constantly striving to make our company an employer of choice. The three core areas of your role will focus on learning and development, performance and compensation management and managing the recruiting, onboarding and offboarding of our team. Success in this role will look like: Hire top talent through active recruitment at all levels Manage the entire employee lifecycle including hiring, onboarding, performance management and offboarding Manage learning and development for high performing teams and individuals Tailor policies and processes for India and execute them at scale Foster a hyper-collaborative and creative work environment Coordinate various employee engagement initiatives Partner with finance to plan and oversee payroll cycles Ensure organization's compliance with government regulations You will thrive in this position if: You have been described as proactive, communicative, curious and creative You have worked within a remote company and a consulting firm You have experience helping team members scale along with their company When faced with an issue you come up with several solutions and look at problems from different angles You have a strong working knowledge of India's employer regulations You love to help employees feel like they are part of helping a bigger picture and get excited about getting a team to all row in the same direction Mandatory Qualifications 5+ years of human resources experience Bachelors Degree in Human Resources or equivalent Ability to work 3PM-12AM IST in Hyderabad Office BW45MT2IjW
Posted 15 hours ago
0 years
4 - 5 Lacs
Hyderābād
On-site
As one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Key Responsibilities / Duties: With a strong emphasis on the insurance, banking and institutional client types, working with external reporting partners and internal project stakeholders to prepare and/or oversee monthly, quarterly and periodical regulatory client reporting production to meet US & EMEA client requirements in a timely and accurate manner; primary US & EMEA regulation includes N-Port, N-CEN , Form-PF, MMFR, Solvency II, VAG, GroMikV etc. Maintain strong working relationships with all US & EMEA-located Client Service teams, the Investment Teams and all other stakeholders as appropriate, ensuring clear and accurate communication, keeping abreast of all client regulatory reporting market developments and responding to client enquiries in a timely manner. Develop a strong understanding of end-to-end investment management processes, the required data to support these processes, and the data quality and delivery issues that may impact the business on an on-going basis Actively monitor changes in the regulatory environment to anticipate impacts to Invesco Providing oversight and direction to Regulatory Analysts as necessary including managing priorities and workload. Regularly meet with business and technology teams to understand and document their planned efforts and outstanding concerns around data quality and delivery Maintain BAU cycles of data aggregation process and loading into regulatory reporting system Monitor lifecycle from data sourcing, transformation, and enrichment and identify fails, breaks, or changes to target sources received Maintain data dictionaries and clear changes with Regulatory Data Manager Conduct UAT testing when rolling out new regulatory filings or added data sources Conduct review of key financial input data reconciliations for source data (example Trial Balance to holdings file) Identify, research, document and / or remediate exceptions Conduct Level I accuracy and completeness checks on form output Work with business owners of data to assist them to establish appropriate quality assurance processes Help to compile management reporting dashboards of data quality metrics for the organization Work Experience / Knowledge: More than five year’s of experience in business analysis, investment operations or accounting in a financial services firm or professional consultancy organization. Experience working with US & EMEA regulations including N-Port, N-CEN , Form-PF, MMFR, Solvency II, VAG, GroMikV etc. An understanding of the concepts related to data modelling, coding and process flow design Working knowledge of financial statements, asset classes and derivatives Skills / Other Personal Attributes Required: Good skill on utilizing Alteryx to create reporting, analyze & manipulate data sets. Ability to communicate effectively with different audiences with clarity and conciseness demonstrated by well-developed written and verbal skills, and the ability to deliver content to moderate-sized groups Organizational skills necessary to meet deadlines, prioritize tasks, and process several streams of work simultaneously Self-driven and motivated with the ability to independently deliver on Rich attention to detail to capture and communicate complex topics Ability to judge the significance of issues and escalate accordingly. Strong analytical skills and ability to work well in a changing environment. Ability to understand context and ensure detail is in line with broader objectives demonstrated by clarity of understanding of the benefits of good data quality and associated data governance regime to a financial services firm Working knowledge of Microsoft Office tools, primarily Word, Excel, PowerPoint and Access. Advanced Excel skills a plus. Ability to utilize tools commonly available, e.g., PowerPoint or Visio, to diagram data or process flows Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office. Why Invesco In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other’s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally. We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs). What’s in it for you? As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world. Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days’ Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence. To know more about us About Invesco: https://www.invesco.com/corporate/en/home.html About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html About our D&I policy: https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html Apply for the role @ Invesco Careers: https://careers.invesco.com/india/
Posted 15 hours ago
1.0 years
2 Lacs
Hyderābād
On-site
Job Title: Network Engineer Company: Sendcrux Labs Experience: 6 Months – 1 Year Location: [ Hyderabad ] Employment Type: Full-Time Work Mode: [On-site]About Sendcrux Labs:Sendcrux Labs is a fast-growing tech company focused on delivering robust communication and networking solutions. We are currently expanding our IT team and looking for a driven Network Engineer with foundational experience and a passion to grow in the field. Key Responsibilities: Assist in configuring and maintaining LAN, WAN, VPN, and firewall systems.Monitor and troubleshoot network performance issues.Support daily network operations and respond to technical requests.Perform routine updates and manage IP addressing, DNS, DHCP, and VLANs.Maintain documentation of network layouts, configurations, and incident logs.Collaborate with internal IT teams and vendors to ensure network stability and security.Requirements:Bachelor’s degree in Computer Science, IT, or related field.6 months to 1 year of hands-on experience in networking.Good understanding of TCP/IP, routing, switching, and subnetting.Familiarity with network tools and basic configuration of routers/switches.Strong communication and problem-solving skills.Knowledge of Cisco hardware is a plus.Preferred Certifications:CCNACompTIA Network+Why Join Us?Work with a talented tech team on real-time infrastructureContinuous learning and growth opportunitiesSupportive and innovative environmentCompetitive salary & benefits Interested Candidates Can Apply At:(hr@sendcrux.com & sirisha@sendcruxlabs.com) Job Type: Full-time Pay: From ₹216,000.67 per year Schedule: Monday to Friday Work Location: In person
Posted 15 hours ago
0 years
0 Lacs
Tiruvallur, Tamil Nadu, India
On-site
Key Responsibilities: Plan and deliver engaging lessons in History, Geography, Civics, and Economics based on the curriculum. Develop lesson plans, teaching materials, and classroom activities to meet learning objectives. Use various instructional strategies and teaching aids to enhance student understanding. Create a positive and inclusive learning environment that supports all students. Assess and evaluate student performance through tests, assignments, and projects. Maintain accurate records of student attendance, grades, and progress. Requirements: Bachelor’s/Master’s degree in Social Science or related field. B.Ed. or equivalent teaching qualification (preferred). Proven experience as a Social Science Teacher. Strong communication and interpersonal skills. Show more Show less
Posted 15 hours ago
1.0 - 2.0 years
0 Lacs
Hyderābād
On-site
General information Country India State Telangana City Hyderabad Job ID 44779 Department Development Experience Level EXECUTIVE Employment Status FULL_TIME Workplace Type On-site Description & Requirements As an Associate Machine Learning Engineer / Data Scientist, you will contribute to the advancement of research projects in artificial intelligence and machine learning. Your responsibilities will encompass areas such as large language models, image processing, and sentiment analysis. You will work collaboratively with development partners to incorporate AI research into products such as Digital Assistant and Document Capture. Essential Duties: Model Development: Assist in designing and implementing AI/ML models. Contribute to building innovative models and integrating them into existing systems. Fine-tuning Models: Support the fine-tuning of pre-trained models for specific tasks and domains. Ensure models are optimized for accuracy and efficiency. Data Clean-up: Conduct data analysis and pre-processing to ensure the quality and relevance of training datasets. Implement data cleaning techniques. Natural Language Processing (NLP): Assist in the development of NLP tasks like sentiment analysis, text classification, and language understanding. Large Language Models (LLMs): Work with state-of-the-art LLMs and explore their applications in various domains. Support continuous improvement and adaptation of LLMs. Research and Innovation: Stay updated with advancements in AI/ML, NLP, and LLMs. Experiment with new approaches to solve complex problems and improve methodologies. Deployment and Monitoring: Collaborate with DevOps teams to deploy AI/ML models. Implement monitoring mechanisms to track model performance. Documentation: Maintain clear documentation of AI/ML processes, models, and improvements to ensure knowledge sharing and collaboration. Basic Qualifications: Educational Background Programming and Tools Experience 1-2 years of total industry experience Minimum 6 months experience in ML & Data Science Skills Problem-Solving and Analytical Skills Good oral and written communication skills. Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, Mathematics, Statistics or a related field. Specialization or coursework in AI, ML, Statistics & Probability, DL, Computer Vision, Signal Processing, or NLP/NLU is a plus. Proficiency in programming languages commonly used in AI and ML, such as Python or R & querying languages like SQL. Experience in Cloud computing infrastructures like AWS Sagemaker or Azure ML for implementing ML solutions is highly preferred. Experience with relevant libraries and frameworks, such as scikit-learn, Keras, TensorFlow, PyTorch, or NLTK is a plus. This role offers a great opportunity to work with cutting-edge AI/ML technologies and contribute to innovative projects in a collaborative environment. About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.
Posted 15 hours ago
1.0 - 2.0 years
0 Lacs
Hyderābād
On-site
Quality Assurance Engineer l - Global Employer Services Technology Center (GESTC) Deloitte Tax Services India Private Limited (“Deloitte Tax in India”) commenced operations in June 2004. Since then, nearly all the Deloitte Tax LLP (“Deloitte Tax”) U.S. service lines and regions have obtained support services through Deloitte Tax in India. We provide support through the tax transformation taking place in the marketplace. We offer a broad range of fully integrated tax services by combining technology and tax technical resources to uncover insights and smarter solutions for navigating an increasingly complex global environment. We provide opportunities to transform tax operations using contemporary technologies in the market. Individuals work to transform their current state of tax to the next generation of tax functions. Are you ready to take the next step in your career to find new methods and processes to assist clients in improving their tax operations using new technologies? If the answer is “Yes,” come join Global Employer Services Technology Center (GESTC) Job purpose: This is an experience level position, and you will be responsible for manual and Automation testing to identify issues/bugs during pre and post application(s) release. You will be responsible for the quality engineering and testing of implementation that meets the needs and expectations of the business groups. At the same time, you will be responsible to lead a testing team. Our applications are used by Deloitte’s Global Employer Services member firms and clients, so the successful candidate should have strong client service and communication skills, as well as the ability to deliver quality results on time in a dynamic and fast-paced team environment. The candidate will receive training on existing as well as next generation tools. Key job responsibilities o Become a subject matter expert in the domains in which you are working – this includes testing of various types, application functionality, and underlying business needs o Review requirements for completeness and accuracy o Work with QA leads to understand and create the required test scenarios o Design test cases to related to those test scenarios o Execute test cases and record defects o Be an active team member, driving quality, security, and best practices o Responsible for various testing types which include but are not limited to : o Functional o Smoke and Regression o Non-functional testing (e.g., usability, accessibility, performance) o Helps troubleshoot defects and retest as fixes are provided o Documents and evaluates test results o Utilize applications such as MS Excel to generate metrics and develop actionable recommendations Education/Background: Bachelor’s Degree educated or equivalent in Computer Science or related field Key skills desired Must Have: o Minimum 1-2 years of software testing experience o Knowledge of the overall software development life cycle (Scaled Agile framework) o Experience with testing methodologies o Experience in test management tools, preferably Azure DevOps (ADO) o Excellent written and oral communication skills o Comfortable working in a dynamic team environment where projects, and deadlines often require multi-tasking and flexible work schedules o Ability to integrate rapidly with existing team Good to have: o Quality Assurance certifications such as ISTQB are a plus o Automation scripting using TOSCA or other low-code automation tools o Meticulous attention to detail and quality o An ability to build professional relationships, a spirit of co-operation, and a flexible approach to work are required o Strong analytical, problem-solving, and critical thinking skills; outstanding analytical, research and presentation skills #CA-GSD #CA-HPN Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 304747
Posted 15 hours ago
5.0 - 8.0 years
4 - 9 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: DataBricks - Data Engineering. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
0 years
2 - 3 Lacs
Hyderābād
On-site
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Team Leaders Performance review HR Hiring and employee engagement and retention Training Team Capability development Technical Lead Training, issue escalation/ resolution External Client Query Resolution Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Process Knowledge - Knowledge of assigned process, tools and systems - Foundation to Competent Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization. Behavioral Competencies Collaborative working Problem solving and decision making Attention to Detail Execution Excellence Client (Internal) Centricity Effective Communication Deliver No. Performance Parameter Measure 1. Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2. Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed
Posted 15 hours ago
2.0 years
3 - 7 Lacs
Hyderābād
On-site
As one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description The Data Steward executes on the defined data strategy and roadmaps to improve the quality, availability, and usability of their respective domain data. They develop a strong understanding of their data domain, including both how it is produced and consumed and how to apply Data & Analytics strategy and practices to drive data capabilities forward. All work is done in partnership with business and technology stakeholders to ensure consistency of services and deliverables. They perform complex “hands-on-keys” work to identify, research, and remediate data quality issues, create processes to prevent recurrence, and measure continual improvement in data quality. The Data Steward is crucial to enable and track progress against Invesco’s strategy – trustworthy data is foundational to deliver a superior investment and client experience. Provide support for various Data Domains. Consistently make proactive suggestions regarding product usability, presentation, and data quality. Continually learn, through formal and self-guided channels, to gain a growing understanding of data management, Invesco, and the industry. Responsible for the integrity of data and runs day-to-day activities necessary to produce, validate, and deliver quality data to consuming functions and systems. Proactively identifies, escalates, and resolves data issues. Perform initial triage/research for data issues and escalate/route as necessary. Work with senior associates on projects which improve and develop subject matter expertise. Provide insights regarding themes around issues and errors and propose solutions. Working closely with Data Product Owners, provide Data Analysis support for various development and research efforts. The Experience You Bring 2 years relevant experience, BA/BS in a relevant field. Strong attention to detail, natural curiosity, with a strong desire to learn, ask questions, and share ideas. Effectively manages multiple responsibilities, demonstrates initiative, and meets deadlines. Solid understanding of desk top tools and ability to leverage for analytic and communication purposes. Solid written and verbal communication skills. Intermediate level SQL and Excel skills required. Analytical skills with the ability to collect, organize, analyze, and disseminate information. Purposeful and execution-oriented who sets bar high for self. Good relationship building skills; appreciates diversity of thought and is a true team- player/collaborator. Displays positive attitude, professional demeanor and is highly reliable. Experience with additional data analysis tools such as VBA, Python, Alteryx, or PowerBI is nice to have. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) No Workplace Model At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office. Why Invesco In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other’s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally. We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs). What’s in it for you? As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world. Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days’ Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence. To know more about us About Invesco: https://www.invesco.com/corporate/en/home.html About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html About our D&I policy: https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html Apply for the role @ Invesco Careers: https://careers.invesco.com/india/
Posted 15 hours ago
8.0 - 10.0 years
4 - 10 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ Do Delivery Management Ensure seamless delivery of the projects Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms Ensure expected ramp down (ERD) compliance as committed in MSA Client Relationship Management Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation Identify and close early warnings on a project to avoid any customer escalations Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account Design and monitor project performance dashboards/ reports with the clients periodically Delivery governance across the project Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan Review and monitor revenue allocations/ realization to avoid OB revenue leakage Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks ͏ Operational Excellence Automation Focus Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project Innovation Focus Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working Drive and deploy Knowledge Management and sharing Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account Deploy the Wipro's knowledge management portal across the account and monitor & track trainings Capability Development and Talent Pipeline Creation Demand forecasting in line with business requirements Anticipate attrition and ensure right talent supply chain to deliver the project Spearhead quarterly demand forecasting and resource planning aligned to project requirements Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements Drive 100% compliance on trainings and upskilling requirements Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain Drive towards 100% mandatory training compliance for the target population within an account Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP Fresher engagement program Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Facilitate rewards and recognition to acknowledge the high performers in the team ͏ Deliver 1. Delivery Management – Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management – operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management – Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score ͏ Mandatory Skills: IT Operations Management. Experience: 8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
0 years
2 - 3 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Geographic Info. Systems(Car support). Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
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