Learning & Development Trainer

The Learning & Development Trainer role involves designing, developing, and delivering training programs to enhance the skills of hospital staff. This position aims to improve patient care, customer service, and operational efficiency within the hospital setting by drawing on best practices from the hospitality industry. Responsibilities include designing and developing tailored training programs for clinical, administrative, and support roles, incorporating hospitality industry best practices, and creating training materials and resources. The Trainer is responsible for conducting engaging training sessions using various methods such as classroom instruction, e-learning, and on-the-job training. Additionally, they are tasked with assessing the effectiveness of training programs, collecting feedback for continuous improvement, and supporting the professional growth of hospital staff through mentorship and coaching. The ideal candidate should hold a Bachelor's degree in Education, Human Resources, Hospitality Management, or a related field, with a preference for a Master's degree. They should have a minimum of 3-5 years of training and development experience, preferably in the hospitality industry, and possess strong presentation, communication, and interpersonal skills. Proficiency in training software and e-learning platforms is essential, along with the ability to create engaging training materials. Personal attributes required for this role include professionalism, integrity, organizational skills, creativity in training design, and the ability to build rapport with staff at all levels. Interested candidates are encouraged to submit their resume and cover letter to the provided email address, with the subject line "Learning & Development Trainer Application." [Hospital Name] is an equal opportunity employer dedicated to fostering diversity and creating an inclusive work environment for all employees.,