Lead Technical Program Manager

Mastercard

10 - 14 years

20 - 25 Lacs

pune

Posted:5 hours ago| Platform:

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Skills Required

jira switching network infrastructure cloud platforms risk mitigation change management incident response principal cloud servicenow operations solution design waterfall agile cisco rally

Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview

The Network Organization is seeking a Lead Technical Program Manager to advance our global network strategy through structured planning, proactive risk mitigation, and strategic cross-functional coordination. This role is ideal for someone with a strong technical foundation, sharp problem-solving skills, and a passion for delivering complex, high-impact infrastructure programs.
You will report into the APAC Principal TPM, supporting key programs and projects across new deployments and refresh initiatives.

Role

As a Lead Technical Program Manager, you will lead and coordinate the implementation of next-generation network infrastructure supporting Mastercards global operations. This role bridges deep technical expertise with disciplined program leadership to drive the successful execution of infrastructure initiatives across data centers, cloud platforms, and enterprise networks.
You will partner closely with engineering, operations, and platform teams to plan, deploy, and document strategic efforts ensuring execution excellence, seamless handoffs, and operational readiness.

Key Responsibilities

Drive end-to-end execution of strategic technical programs across Network, Data Center, and Cloud domains
Partner with engineering teams to align on solution design, timelines, and delivery milestones
Lead cross-functional planning, milestone tracking, risk mitigation, and dependency management
Coordinate deployment readiness activities, including resource planning and operational handoffs
Maintain clear and comprehensive documentation of project plans, decisions, risks, and retrospectives
Facilitate stakeholder communications and status reporting across global teams
Act as an escalation point for delivery blockers, dependencies, and incident response coordination
Ensure consistent project governance and cadence reporting for program progress and deliverables
Support global initiatives beyond APAC as needed to align with broader network strategy

Technical Requirements

Demonstrated experience managing complex infrastructure, cloud, or network programs using Agile, Waterfall, or hybrid methodologies
Working knowledge of tools such as Rally, Jira, ServiceNow, and Remedy
Familiarity with enterprise governance frameworks including Change Management and Project Change Control
Solid understanding of enterprise network principles - routing, switching, connectivity, and security
Experience with major network platforms (e.g., Arista, Cisco, HP, Aruba) and their role in enterprise infrastructure
Understanding of the network infrastructure lifecyclefrom hardware deployment to monitoring
Ability to translate technical inputs into actionable project plans and stakeholder-ready updates
Strong coordination skills across engineering, operations, and vendor teams
Proven ability to manage risks, navigate ambiguity, and align multiple technical workstreams

All About You

Are you a technical leader who thrives in complexity and is excited by the opportunity to shape the future of enterprise networks?
Strategic thinker with the ability to balance long-term vision and near-term delivery
Excellent communicator, capable of articulating complex technical concepts clearly to all audiences
Calm under pressure, adaptable in fast-paced environments
Highly motivated self-starter who takes initiative and delivers with excellence
Skilled in identifying delivery gaps and providing innovative, scalable solutions
Confident in escalating blockers, risks, and major incidents to senior leadership as needed
Passionate about working in a collaborative, global environment focused on transformation and innovation

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