Lead Site Reliability Engineer

Opentext

11 - 15 years

35 - 40 Lacs

hyderabad

Posted:8 hours ago| Platform:

Apply

Skills Required

tomcat linux struts perl oracle apache troubleshooting technical support sql python

Work Mode

Work from Office

Job Type

Full Time

Job Description

Collaborates with Agile squads/developers, sustain and business partners and provides significant contributions to develop specifications to resolve problems, and to address enhancement needs focusing in areas of logging, monitoring and metrics for operational readiness
Uses technical knowledge, creativity, and company practices to drive down occurrences of incidents through development of proactive monitoring and alerting.
Provide attention to incidents according to Service Level Agreements.
Provide continuous feedback to development teams on system stability, defect analysis and system enhancements
Develop runbooks and patterns to sustain applications in a production environment
Participate in technical discussions and drive transition to sustain activities with the development teams
Work with IT business and development partners to gather input to develop new capabilities in displaying/monitoring/alerting on key performance indicators (KPIs) by tracking business transactions (BT) in real-time
Partner with application owners to develop creative and effective solutions to mitigate risk and successfully remediate any audit issues, providing quality and timely responses
Take ownership and accountability for the incident resolution process, participating in RCA and SWAT investigations.
Plan for validation and verification of changes deployed by infrastructure teams, development teams.
Participate in day-to-day real time advanced level technical support and troubleshooting on issues reported from user/customer base.
Provides guidance in resolving performance related issues and designing solutions for any technical issues faced by the application
Establish and maintain a good relationship with team members, Product Development, Product management, Customer Service, Client management and other cross functional teams.
Participate in training and information sharing activities.
Act as backup for other team members when necessary.
Requires rotating shift work as needed.
On-call rotation is required, as 7x24x365 support is required.

More Jobs at Opentext

Sr. Software Engineer

Hyderabad

7 - 13 yrs

INR 9 - 15 Lacs

Technical Marketing Manager

Bengaluru

12.0 - 17.0 yrs

INR 8 - 12 Lacs

Lead Software Engineer

Bengaluru

5.0 - 10.0 yrs

INR 25 - 30 Lacs

Sr. Software Engineer

Bengaluru

5.0 - 10.0 yrs

INR 6 - 10 Lacs

Quality Assurance and Automation Engineer

Bengaluru

3.0 - 8.0 yrs

INR 5 - 15 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Python Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.