Lead Site Reliability Engineer

As a Lead Site Reliability Engineer at JPMorgan Chase within the Consumer & Community Banking Digital, you will play a crucial role in shaping the future of a globally recognized firm. Your contributions will have a direct and substantial impact in a domain specifically crafted for high-performing individuals in site reliability. Your primary responsibility will be to lead your team by demonstrating strong expertise across multiple technical domains and providing guidance on both technical and business matters. You will be in charge of conducting resiliency design reviews, breaking down complex issues into manageable tasks for other engineers, serving as a technical lead for medium to large-sized products, and offering advice and mentorship to fellow engineers. You will also be expected to: - Demonstrate and promote a culture of site reliability practices within your team and exert technical influence - Lead initiatives aimed at enhancing the reliability and stability of your team's applications and platforms by leveraging data-driven analytics - Collaborate with team members to establish comprehensive service level indicators and reasonable service level objectives with stakeholders - Showcase a high level of technical proficiency within one or more technical domains and proactively address technology-related bottlenecks - Act as the primary point of contact during major incidents, swiftly identifying and resolving issues to prevent financial losses - Share knowledge within the organization through internal forums and communities of practice To qualify for this role, you should possess: - Formal training or certification in software engineering concepts along with at least 5 years of practical experience - Proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices - Fluency in at least one programming language (e.g., Python, Java Spring Boot, .Net) - Deep understanding of software applications and technical processes, with emerging expertise in one or more technical disciplines - Experience in observability tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk - Proficiency in continuous integration and continuous delivery tools like Jenkins, GitLab, Terraform - Familiarity with container and container orchestration technologies such as ECS, Kubernetes, Docker - Experience troubleshooting common networking technologies and issues - Ability to tackle problems related to complex data structures and algorithms - Eagerness to self-educate and explore new technologies - Capability to teach new programming languages to team members Join us in this exciting opportunity to lead and drive excellence in site reliability engineering at JPMorgan Chase, where your skills and knowledge will make a significant impact on our digital landscape.,