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Lead - Product Designer

Lead - Product Designer

Freshworks

7 - 11 years

9 - 13 Lacs

Bengaluru

Posted:1 week ago| Platform:

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Skills Required

User research B2B SAAS Interaction design Mentor Product design Visual Design

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Work from Office

Job Type

Full Time

Job Description

Job Description Role overview As a Lead Product Designer in Freshservice (Employee Experience Product), your mission is to create seamless, enjoyable experiences for customers and their end-users using Freshservice. You ll lead design initiatives, balance engineering constraints without compromising UX, and mentor junior designers. Success in this role will rely on your ability to collaborate effectively, present designs through relatable narratives, and adapt to feedback to deliver impactful, scalable solutions. What Were Looking For Experience: 6+ years of experience in product design, with at least 2 years in a lead role Proven track record of thriving in a fast-paced environment, preferably in the B2B SaaS space Skills: Strong communication and storytelling skills to justify design decisions and influence stakeholders. A well-rounded designer with expertise across user research, interaction design, and visual design (a full-stack designer) Mindset: Growth-oriented, open to feedback, and able to adapt to new challenges An optimistic team player who actively contributes to and learns from the design team.

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Freshworks

www.freshworks.com

Software / SaaS

Chennai

1001-5000 Employees

249 Jobs

Key People

Girish Mathrubootham

Co-founder & CEO
Shivakumar Ganesan

Co-founder & CTO
Ravi S. Kumar

Chief Operating Officer

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