Lead Infrastructure Engineer - Python & Observability

Our vision is to deliver observability capabilities to customers for consumer grade insight at competitive price utilizing open source and open standards, while modernizing to reduce cost of failure, improve availability, and optimize software engineering capacity.

In this role, you will:

• Lead complex initiatives to develop infrastructure to provide solutions for business applications
• Participate in various projects intended to continually improve or upgrade the infrastructure
• Evaluate internal and external software solutions which could be leveraged to meet target state architecture goals
• Review and analyze high impact outages to ensure the proper processes and procedures are in place to avoid problems in the future
• Design, build, deploy and maintain infrastructure solutions through collaborative efforts with the team and third party vendors
• Design, code, test, debug and document programs using Agile development practices
• Make decisions in technical designs, implementation plans and identify project risks and resource requirements
• Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success
• Recommend courses of action to maintain cost effectiveness and achieve results
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with customer and vendor

Required Qualifications:

• 5+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 3+ years of experience in Python and one or more general purpose modern programming languages like Java, JavaScript, or Go
• Experience with Observability tools Thousand Eyes, Aternity
• 2+ year of experience with OCP Kubernetes
• Experience in Data analysis, Data Import and Data Feeds
• Strong verbal, written, and interpersonal communication skills
• 3+ years of Monitoring tools in Metrics, Logs and Traces space
• Experience in one or a combination of the following: Capacity Analytics, time series metrics analysis, Telemetry, Monitoring, Observability
• Experience of modern software development lifecycle, including TDD, CI/CD, Pairing, Build Automations, Automated Testing, Agile Games, Chaos Engineering
• Knowledge of Agile methodologies, and product operating model
• Knowledge and understanding of application or software security such as web application penetration testing, secure code review, secure static code analysis
• Knowledge and understanding of technology architecture: solutions development
• Knowledge and understanding of complex enterprise systems and frameworks including frontends, middleware, services layer, database, backend, and downstream interfaces

Job Expectations:

• Lead complex technology initiatives including those that are companywide with broad impact
• Act as a key participant in developing standards and companywide best practices for engineering complex and large-scale technology solutions for technology engineering disciplines
• Design, code, test, debug, and document for projects and programs
• Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors
• Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives
• Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals
• Provide strategy, direction, and expertise to leadership on implementing innovative and significant business solutions
• Maintain knowledge of industry best practices and new technologies and recommends innovations that enhance operations or provide a competitive advantage to the organization
• Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership
• Lead projects, or serve as a peer mentor