Lead - HR Operations, C&B and Transformation

Key Responsibilities:

1. HR Operations Management

• Oversee day-to-day HR operations across the corporate office, regional branches, and factory locations.
• Standardize and streamline HR processes for seamless service delivery across all touchpoints.
• Ensure efficient onboarding, employee lifecycle management, and HR shared services for all employees.
• Assist in responding to audit findings related to HR during external financial audits
• Implement corrective actions and process improvements based on audit feedback.

2. Compensation & Benefits

• Design and execute compensation structures aligned with organizational goals and market standards.
• Manage monthly payroll processes, incentive calculations, and statutory deductions across locations.
• Administer employee benefit programs such as medical, insurance, and welfare schemes.

3. Policy Administration & Governance

• Develop, update, and communicate HR policies and employee handbooks across all units.
• Ensure alignment of HR policies with business objectives and compliance with regional labour laws.
• Partner with site HRs to ensure policy enforcement and disciplinary governance.

4. Labour & Statutory Compliance

• Ensure 100% compliance with all applicable central and state labour regulations (ESI, PF, CLRA, Factories Act, etc.).
• Coordinate with contractors and third-party agencies to monitor contract labour compliance.
• Manage labour inspections, audits, and government interactions with complete documentation.

5. Workforce Management

• Oversee on-roll and contract employee administration across all geographies.
• Support manpower planning, deployment, and grievance redressal mechanisms across all locations.
• Maintain and monitor accurate workforce data and HR dashboards for leadership reporting.

6. Digital HR Transformation

• Drive digitization of HR processes including HRMS implementation, payroll automation, and self-service tools.
• Identify opportunities for tech-led enhancements in HR operations.
• Ensure data accuracy, system integration, and end-user adoption of HR tools.

7. Performance Management System

• Develop and enhance the performance management policy, tools, templates, and rating structures.
• Design and implement KRA/KPI frameworks in alignment with organizational goals.
• Ensure integration of PMS with compensation, learning, and career development systems.
• Drive the annual appraisal cycle including timelines, communications, and system administration.
• Guide managers and employees through appraisal processes including self-review, manager review, and calibration.
• Track performance trends and generate analytical reports and dashboards for leadership.
• Administer performance management systems or HRIS tools; liaise with vendors/IT for technical enhancements.
• Collaborate with managers on Performance Improvement Plans (PIPs) for underperformers.

8. HR Budget Planning & Forecasting

• Collaborate with Finance and HR leadership to prepare the annual HR budget, including headcount, compensation, benefits, training, and other HR-related expenses.
• Forecast monthly, quarterly, and annual HR expenditures based on workforce planning, salary revisions, and new HR initiatives.
• Monitor budget utilization trends and provide variance analysis.
• Coordinate with departments to allocate HR-related expenses to correct cost centres.
• Maintain accurate records of HR cost allocations across business units/functions.
• Prepare monthly and quarterly HR budget vs. actual reports and present insights to HR and Finance leadership.
• Analyze trends, variances, and cost drivers to support better decision-making.

Qualifications & Experience:

• Masters degree in human resources, Labour Welfare, or Business Administration.
• 12–15 years of experience in HR Operations, with at least 3–5 years in a managerial/leadership role.
• Proven track record in managing large-scale operations in a multi-location manufacturing setup.
• Strong knowledge of labour laws, payroll management, compliance, and HR automation.
• Strong knowledge of HRMS implementation, maintenance and trouble shooting the queries related to HR modules.
• Strong knowledge on data analytical and reporting

Key Competencies:

• Strong execution and stakeholder management skills.
• High attention to detail, with ability to handle scale and complexity.
• Deep understanding of statutory and legal requirements across India.
• Change management and digital transformation leadership.
• Excellent interpersonal, communication, and negotiation skills.

Note: This role involves travel across India to oversee HR operations at factories, offices, and regional branches.