Lead Front End Applications

JSW Steel

12 - 20 years

20 - 35 Lacs

mumbai

Posted:2 weeks ago| Platform:

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Skills Required

crm ui/ux erp crm application document management system dealer management system dms sales force automation salesforce crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Lead Front End Applications

Lead design, deployment, and lifecycle management of CRM, DMS, dealer portals, customer mobile apps, and websites.
Collaborate with Sales, Marketing, Aftersales, and Dealer Development teams to define digital requirements.
Govern system architecture, integrations, and data flows with ERP, analytics, and customer data platforms.
Ensure compliance with data privacy regulations, security, and corporate branding standards.
Drive continuous improvement in digital customer experience through innovation and analytics.
Lead vendor partnerships, manage SLAs, and ensure timely delivery of projects.

Qualifications & Experience

B.E/B.Tech in Computer Science, IT, Electronics, or equivalent; MBA preferred.
12-15 years of experience in automotive IT/digital platforms with CRM/DMS leadership.
Proven delivery of customer-facing applications at OEM/Dealer/Automotive ecosystem level.
Experience managing cross-functional projects and external digital vendors.

Key Skills

CRM/DMS platforms (Salesforce, MS Dynamics, or automotive-specific DMS).
Web/mobile application design, UI/UX, and integration architecture.
Knowledge of data security/privacy standards (GDPR, ISO 27001).
Strong program management and vendor governance.
Stakeholder engagement with Sales, Marketing, Aftersales, and Dealer Ops.

Reporting To: Head - Digital Factory & Enterprise Applications

APPLY LINK- https://app.turbohire.co/get/YUFrbzV

NOTE -B.E/B.TECH ,M.TECH AND MCA ARE ELIGIBLE

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