Lead For IB SSI Operations

Your key responsibilities

• Lead QA function responsible for the 6-eye sample reviews across products and processes within the function. Oversight the governance and quality methodology utilized for this. Responsible for the work outputs produced by the QA team (currently comprising of 2 people).
• Responsible for managing (incl. facilitation) of all periodic governance forums within the function; should be able to liaise with multiple stakeholders across business, operations and technology to prepare for the meetings along with materials/agenda and track/maintain minutes of meeting.
• Ensure that all periodic reporting into the various functional and regional forums are promptly completed to time and quality
• Liaise with Divisional Control Office (DCO) Embedded Risk Team members and Internal Audit teams on Finding closures and ongoing reviews. Facilitate the reviews conducted along with Operations Leads of the function. Track all requests for adhoc data submissions and promptly respond to them by consulting with the IB SSI Operations Head
• Responsible for periodic independent testing of operational controls and their assessment
• Act as a product lead for the function ensuring appropriate controls are in place from technical and operational standpoint; work with Operations and Technology to maintain the BoW and report on progress of delivery across the deliverables. Collaborate with the F2B Transformation Team as needed on any strategic initiatives planned.
• Effectively communicate upwards, regularly reporting on status and sharing work product materials, producing management decks as and when necessary
• Actively support the business strategy, plans and values, contributing to the achievement of a high-performance culture

Your skills and experience

• Overall 10+ years of capital markets financial services domain experience
• Preferably should have experience working within Operations, with extensive knowledge of the controls framework
• Any experience leading change programs and managing product suites within Operations is a plus
• Strong stakeholder management skills and communication skills (written and verbal)
• Able to plan, track and monitor work deliverables independently and prioritize work demands
• Experience building benefits case forecasts and performing cost allocation activities
• Ability to work independently, lead and collaborate effectively with other team members and stakeholders
• Strong analytical and problem-solving experience and ability to grasp new concepts, provide insights and solutions
• High attention to detail and ability to stay organized despite multiple demands
• Ability to identify and escalate problems at an early stage
• Ability to work in virtual teams and matrix/global organizations

Others

• Proficient communication skills
• Proficient English language skills (written/verbal)
• Ability to work in virtual teams and in matrixed organizations
• Excellent team worker
• Agile methodologies knowledge
• Presentation skills
• Conflict resolution skills