Lead E-Commerce

We re seeking a results-driven e-commerce manager to join our team. The person will lead our e-commerce operations and strategy and be a crucial team member in driving organisational growth in domestic and international ecommerce platforms. For this, he/she will manage our online store, optimise sales funnels, and work closely with various departments to ensure an exceptional online shopping experience. Platform Operations

• Developing and executing e-commerce strategies to drive online sales and enhance the customer experience.
• Managing the day-to-day operations of the e-commerce platform, including product listings, pricing, promotions, pricing, order fulfilment, tracking returns and inventory management.
• Collaborating with cross-functional teams, including marketing, product, logistics, and IT to ensure smooth e-commerce processes and listing of entire product portfolio.
• Monitoring and analysing key performance indicators (KPIs) such as traffic, conversion rates, sales, and customer satisfaction.
• Implementing digital marketing initiatives, such as SEO, SEM, email marketing, and social media, to drive traffic and sales.
• Optimising the website for user experience, including navigation, search functionality, and mobile responsiveness.
• Managing relationships market place partners / e-commerce platform like Flipkart, Amazon, Clicktec, Moglix, Industry buy etc.
• Analysing sales performance and customer behaviour to identify opportunities for improvement.
• Market and Category Analysis (Competitors analysis, market trends, Price Benchmarking)
• New Partner registration (India and Global)
• Coordinate with various teams for Backend testing and onboarding new ecommerce partners
• Manage and create individual and bulk listing of new products on the e-commerce portals.
• Ensure that the catalogue contains accurate, comprehensive and high-quality product information