Intern, Data Privacy About Us Augnito is the next gen Voice AI powering the healthcare industry. Augnito empowers medical professionals and streamlined clinical workflows with cloud-based, AI speech recognition that offers ergonomic data entry with 99% accuracy, without the need for voice profile training, from any device, anywhere. From the outset, Augnito was built in close partnership with clinicians, using human-centered design, to create an AI natural language processing engine to fit your needs - not the other way around. As a result, Augnito offers excellent support for a wide variety of clinical vocabulary and workflows and can halve your clinical reporting and admin time, increase revenue, prevent physician burnout, eliminate transcription waiting delays, and enable you to focus your energy on patient care - not documentation. Augnito is currently deployed at 500+ hospitals and health systems and has a growing presence in 25+ countries, including UAE, Kingdom of Saudi Arabia, UK, US, India, Australia more. Position Overview We are looking for a highly motivated Information Security Data Privacy Intern with a keen interest in data privacy, information security, and regulatory compliance. This role offers a unique opportunity to work at the intersection of data privacy, technology, and law. You will be assisting our infosec team in ensuring compliance with information security standards, governance, risk compliance. Key Responsibilities Assist in legal research on Indian data privacy laws, including the Digital Personal Data Protection Act, 2023, IT Act, 2000, and other data privacy regulations. Draft and review privacy policies, data processing agreements, and other related legal documents. Support in assessing and mitigating legal risks associated with information security practices. Collaborate with the infosec team to ensure alignment between legal requirements and security frameworks. Monitor regulatory developments in data privacy within India and prepare internal reports. Assist in handling data subject requests and compliance documentation. Support in contract review and negotiations related to data protection clauses. Requirements Currently pursuing or recently completed a degree in law (LLB/LLM). Strong knowledge of Indian data privacy laws and regulations. Excellent legal research and analytical skills. Strong drafting and written communication skills. Interest in information security and emerging technology regulations. Ability to work independently and in a cross-functional environment. Attention to detail and ability to handle confidential information responsibly. Familiarity with ISO 27001, and other security standards is advantageous. Familiarity with regulatory frameworks such as GDPR ADHICS is advantageous. Prior internship experience in data privacy is a plus. Augnito is an equal opportunities employer. We are committed to providing equal opportunities throughout employment including in the recruitment, training, and development of employees (including promotion, transfers, assignments and beliefs). Augnito will not tolerate any act of discrimination in the workplace including but not limited to Gender, National or ethnic origins, Marital or Domestic Partnership status, Pregnancy Status, Carer s responsibilities, Race, Colour, Religious belief, Disability, Age, Any other grounds of discrimination. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Augnito will be based on merit, qualifications, and abilities. Our objective is to attract job applications and applications for development from the best possible candidates and to retain the best people.
People Operations Associate – JD Experience Required: 6 months to 1 year Location: Bangalore Department : People & Culture Team Reporting to: COO About Us Augnito is the next gen Voice AI powering the healthcare industry. Augnito empowers medical professionals and streamlined clinical workflows with cloud-based, AI speech recognition that offers ergonomic data entry with 99% accuracy, without the need for voice profile training, from any device, anywhere. From the outset, Augnito was built in close partnership with clinicians, using human-centered design, to create an AI natural language processing engine to fit your needs – not the other way around. As a result, Augnito offers excellent support for a wide variety of clinical vocabulary and workflows and can halve your clinical reporting and admin time, increase revenue, prevent physician burnout, eliminate transcription waiting delays, and enable you to focus your energy on patient care – not documentation. Augnito is currently deployed at 300+ hospitals and health systems and has a growing presence in 20+ countries, including the US, UK and Canada Role Overview: We are seeking a dynamic and detail-oriented People Operations Associate / People Experience Coordinator to join our growing People team. This role offers an excellent opportunity for someone early in their HR career to gain hands-on experience across a wide range of HR functions including onboarding, HR systems management, compliance, vendor coordination, payroll support, and employee experience. The ideal candidate is organized, proactive, and passionate about building a positive and seamless people experience. Key Responsibilities: · Onboarding & Pre-Onboarding o Prepare offer letters and manage pre-onboarding activities Pre onboarding – Collection of documents, initiation of Assets procurement through internal stakeholders. o Setting up Day 1 induction for new joiners o Coordinate background verification (BGV) and ensure timely collection of necessary documents. · HRMS Administration (Keka): o Maintain employee records including creation, deletion, and updates of profiles. o Manage leave records, enable workflows, and support exit processes on HRMS. · Compliance & Audits: o Assist in maintaining compliance documentation and support internal and external audits. · Vendor Management: o Coordinate with external partners for insurance administration and financial processes (e.g., G&J). · Letter Management: o Draft and issue various employee letters such as offer, appointment, confirmation, appraisal, bonafide, and others as required. · Payroll Support: o Provide accurate payroll inputs, validate payroll sheets, and liaise with finance partners to ensure error-free execution. · Employee Query Resolution: o Act as the first point of contact for addressing and resolving day-to-day employee queries. · Exit & Offboarding: o Manage the exit process, coordinate with stakeholders for clearances, and ensure timely full and final settlement. · MIS & Reporting: o Prepare and maintain HR reports and dashboards for internal use. · Training Coordination: o Facilitate and coordinate annual trainings including POSH (Prevention of Sexual Harassment) and Infosec awareness across the organization. Qualifications: · 6 months – 1 year of relevant HR/People Operations experience. · Familiarity with HRMS platforms (experience with Keka preferred). · Basic understanding of HR processes, payroll, and compliance requirements. · Strong organizational skills with attention to detail. · Good communication and interpersonal skills. · Proficiency in MS Office tools (Excel, Word, PowerPoint). What We Offer: · Exposure to end-to-end HR operations in a dynamic, fast-paced environment. · Opportunity to learn and contribute to multiple facets of People Operations. · A collaborative and supportive work culture. Show more Show less
People Operations Associate - JD Experience Required: 6 months to 1 year Location: Bangalore Department : People Culture Team Reporting to: COO About Us Augnito is the next gen Voice AI powering the healthcare industry. Augnito empowers medical professionals and streamlined clinical workflows with cloud-based, AI speech recognition that offers ergonomic data entry with 99% accuracy, without the need for voice profile training, from any device, anywhere. From the outset, Augnito was built in close partnership with clinicians, using human-centered design, to create an AI natural language processing engine to fit your needs - not the other way around. As a result, Augnito offers excellent support for a wide variety of clinical vocabulary and workflows and can halve your clinical reporting and admin time, increase revenue, prevent physician burnout, eliminate transcription waiting delays, and enable you to focus your energy on patient care - not documentation. Augnito is currently deployed at 300+ hospitals and health systems and has a growing presence in 20+ countries, including the US, UK and Canada Role Overview: We are seeking a dynamic and detail-oriented People Operations Associate / People Experience Coordinator to join our growing People team. This role offers an excellent opportunity for someone early in their HR career to gain hands-on experience across a wide range of HR functions including onboarding, HR systems management, compliance, vendor coordination, payroll support, and employee experience. The ideal candidate is organized, proactive, and passionate about building a positive and seamless people experience. Key Responsibilities: Onboarding Pre-Onboarding o Prepare offer letters and manage pre-onboarding activities Pre onboarding - Collection of documents, initiation of Assets procurement through internal stakeholders. o Setting up Day 1 induction for new joiners o Coordinate background verification (BGV) and ensure timely collection of necessary documents. HRMS Administration (Keka): o Maintain employee records including creation, deletion, and updates of profiles. o Manage leave records, enable workflows, and support exit processes on HRMS. Compliance Audits: o Assist in maintaining compliance documentation and support internal and external audits. Vendor Management: o Coordinate with external partners for insurance administration and financial processes (e.g., GJ). Letter Management: o Draft and issue various employee letters such as offer, appointment, confirmation, appraisal, bonafide, and others as required. Payroll Support: o Provide accurate payroll inputs, validate payroll sheets, and liaise with finance partners to ensure error-free execution. Employee Query Resolution: o Act as the first point of contact for addressing and resolving day-to-day employee queries. Exit Offboarding: o Manage the exit process, coordinate with stakeholders for clearances, and ensure timely full and final settlement. MIS Reporting: o Prepare and maintain HR reports and dashboards for internal use. Training Coordination: o Facilitate and coordinate annual trainings including POSH (Prevention of Sexual Harassment) and Infosec awareness across the organization. Qualifications: 6 months - 1 year of relevant HR/People Operations experience. Familiarity with HRMS platforms (experience with Keka preferred). Basic understanding of HR processes, payroll, and compliance requirements. Strong organizational skills with attention to detail. Good communication and interpersonal skills. Proficiency in MS Office tools (Excel, Word, PowerPoint). What We Offer: Exposure to end-to-end HR operations in a dynamic, fast-paced environment. Opportunity to learn and contribute to multiple facets of People Operations. A collaborative and supportive work culture.
We are seeking a dynamic and detail-oriented People Operations Associate to join our growing People team This role offers an excellent opportunity for someone early in their HR career to gain hands-on experience across a wide range of HR functions including onboarding, HR systems management, compliance, vendor coordination, payroll support, and employee experience The ideal candidate is organized, proactive, and passionate about building a positive and seamless people experience Shape Key Responsibilities: Onboarding & Pre-Onboardingo Prepare offer letters and manage pre-onboarding activities Pre onboarding Collection of documents, initiation of Assets procurement through internal stakeholders o Setting up Day 1 induction for new joiners o Coordinate background verification (BGV) and ensure timely collection of necessary documents HRMS Administration (Keka): o Maintain employee records including creation, deletion, and updates of profiles o Manage leave records, enable workflows, and support exit processes on HRMS Compliance & Audits: o Assist in maintaining compliance documentation and support internal and external audits Vendor Management: o Coordinate with external partners for insurance administration and financial processes (eg, G&J) Letter Management: o Draft and issue various employee letters such as offer, appointment, confirmation, appraisal, bonafide, and others as required Payroll Support: o Provide accurate payroll inputs, validate payroll sheets, and liaise with finance partners to ensure error-free execution Employee Query Resolution: o Act as the first point of contact for addressing and resolving day-to-day employee queries Exit & Offboarding: o Manage the exit process, coordinate with stakeholders for clearances, and ensure timely full and final settlement MIS & Reporting: o Prepare and maintain HR reports and dashboards for internal use Training Coordination: o Facilitate and coordinate annual trainings including POSH (Prevention of Sexual Harassment) and Infosec awareness across the organization Shape Qualifications: 6 months 1 year of relevant HR/People Operations experience Familiarity with HRMS platforms (experience with Keka preferred) Basic understanding of HR processes, payroll, and compliance requirements Strong organizational skills with attention to detail Good communication and interpersonal skills Proficiency in MS Office tools (Excel, Word, PowerPoint) Shape What We Offer: Exposure to end-to-end HR operations in a dynamic, fast-paced environment Opportunity to learn and contribute to multiple facets of People Operations A collaborative and supportive work culture
Augnito is the next-gen Voice AI, powering the healthcare industry. We empower medical professionals and streamline clinical workflows with cloud-based, AI speech recognition that offers ergonomic data entry with 99%+ accuracy, without the need for voice profile training, from any device, anywhere. Augnito helps streamline clinical workflows, makes healthcare intelligence securely accessible, and ensures that physicians have more time to concentrate on their primary concern: patient care. Their solutions are currently in use at more than 500 hospitals, across more than 25 countries. We don't adhere to the traditional 9-to-5 work style; instead, we are a closely-knit group of dreamers, builders, and innovators firmly committed to pushing the boundaries of what's possible in healthcare. What You’ll Do Manage Cloud & Containerized Environments – Administer and optimize multi-cloud infrastructure, leveraging Docker and Kubernetes to ensure scalability, security, and high availability. Automate & Implement Infrastructure as Code (IaC) – Streamline on-premises setups through automation and adopt IaC (Terraform, CFT) for efficient provisioning and configuration management. Oversee & Troubleshoot On-Prem Infrastructure – Deploy, configure, and resolve issues across Windows & Linux environments, ensuring system stability and minimal downtime. Enhance Monitoring & Incident Response – Set up robust monitoring and alerting systems (Prometheus, Grafana) to improve observability and respond proactively to incidents. Drive Continuous Learning & Innovation – Expand expertise in cloud operations, automation, and DevOps while exploring new tools and best practices under mentorship. What You Bring Educational Background – Bachelor's/Master’s degree in Software Engineering, Computer Science, IT, or a related field. On-Prem & Cloud Expertise – 2+ years of experience managing Windows & Linux systems along with cloud infrastructure (AWS/GCP/Azure hands-on required). Containerization & Orchestration – Strong knowledge of Docker, Kubernetes, Terraform/CFT, Kops, and monitoring tools like Prometheus & Grafana. Automation & Scripting – Proficiency in Bash & Python, with experience in CI/CD pipelines (Jenkins, GitOps, etc.). Cloud & Infrastructure Services – Solid understanding of serverless architectures, cloud networking, storage, and automation across major cloud platforms Augnito India Pvt. Ltd. is an equal opportunities employer .We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees (including promotion, transfers, assignments and beliefs). Augnito will not tolerate any act of discrimination in the workplace including but not limited to Gender, Gender identity, National or ethnic origins, Marital or Domestic Partnership status, Pregnancy Status, Carer’s responsibilities, Sexual orientation, Race, Color, Religious belief, Disability, Age, Any other grounds of discrimination. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Augnito will be based on merit, qualifications, and abilities. Our objective is to attract job applications and applications for development from the best possible candidates and to retain the best people
Information Security Associate - JD (You’ll be the shield behind secure systems) Experience Required: 1-2 years Location: Bangalore, Hybrid Department : Compliance Reporting to: Senior Information Security Specialist About Us https://t.sidekickopen86.com/s3t/c/5/f18dQhb0S7kF8bq2VwW5gGM-M2zGCwVN8Jbw_8QsNH0N1yWZX-fmZFqW1pctGF9j_4lvf197v5Y04?te=W3R5hFj4cm2zwW3zhTr-3T3RHz4mLz91&si=8000000019403534&pi=3efb02a4-1756-4c14-926d-775c0bfce9c1 is the next gen Voice AI powering the healthcare industry. Augnito empowers medical professionals and streamlined clinical workflows with cloud-based, AI speech recognition that offers ergonomic data entry with 99% accuracy, without the need for voice profile training, from any device, anywhere. From the outset, Augnito was built in close partnership with clinicians, using human-centered design, to create an AI natural language processing engine to fit your needs – not the other way around. As a result, Augnito offers excellent support for a wide variety of clinical vocabulary and workflows and can halve your clinical reporting and admin time, increase revenue, prevent physician burnout, eliminate transcription waiting delays, and enable you to focus your energy on patient care – not documentation. Augnito is currently deployed at 300+ hospitals and health systems and has a growing presence in 20+ countries, including the US, UK and Canada Role Overview: We are looking for a detail-oriented and proactive Information Security Associate to assist in maintaining and improving our core compliance and information security standards. You will support the implementation and monitoring of ISO 27001:2022, SOC 2, and HIPAA requirements, working closely with internal SPOCs, external auditors, and the senior InfoSec team Key Responsibilities: Assist in maintaining ISO 27001:2022 documentation including policies, procedures, risk registers, and audit logs Coordinate internal audits and evidence collection for SOC 2 and HIPAA compliance Track remediation plans and follow up with relevant stakeholders Help conduct periodic InfoSec awareness campaigns and training for employees Send regular security advisories and reminders across departments Support basic monitoring and access control reviews Requirements: 1–2 years of experience in information security or compliance support Familiarity with ISO 27001, SOC 2, or HIPAA. Strong documentation and organizational skills. Willingness to learn and grow under supervision. Mandatory ISO 27001:2022 Lead Implementer /Lead Auditor Preferred Qualifications: Experience in a healthcare or SaaS/AI-based environment Basic understanding of internal audits, access management, and data privacy Augnito India Pvt. Ltd. is an equal opportunities employer. We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees (including promotion, transfers, assignments and beliefs). Augnito will not tolerate any act of discrimination in the workplace including but not limited to: Gender, Gender identity, National or ethnic origins, Marital or Domestic Partnership status, Pregnancy Status, Carer’s responsibilities, Sexual orientation , Race, Color, Religious belief, Disability, Age, Any other grounds of discrimination. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Augnito will be based on merit, qualifications, and abilities. Our objective is to attract job applications and applications for development from the best possible candidates and to retain the best people
Graphic Designer – Augnito (Healthtech) Experience Required: 2 to 4 years of work experience Location: Bangalore/Mumbai Hybrid Department: Marketing Team Reporting to: General Manager - Marketing About Us Augnito is an intuitive and advanced Voice-AI solution innovator, revolutionizing clinical documentation in the global healthcare market. Our proprietary AI-based clinical speech recognition, natural language understanding (NLU) & generative AI technologies enable ergonomic data entry with 99% accuracy, anywhere, from any device. Augnito helps automate clinical workflows, ensures quality and precision across administrative tasks, and offers real-time evidence-based recommendations and insights. Deeply human-centric in its approach to design and user experience, it ensures that clinicians have more time to concentrate on their primary concern: patient care. Our solutions are currently in use at 500+ hospitals, across 25+ countries. Role Overview: We’re on the lookout for a Graphic Designer who’s not just great with tools but thinks visually and creatively. If you're someone who loves turning ideas into eye-catching designs, enjoys playing with layouts, colours, and typography – and can build kickass presentations – then we should definitely talk. Responsibilities Designing beautiful, professional presentations and documents (yep, we mean PowerPoints and Word files that don’t feel boring). Creating engaging creatives for campaigns, social media, ads, emailers, and other marketing stuff. Collaborating with cross functional teams to make sure everything looks and feels consistent. Bringing your own ideas to the table—we love designers who don’t just “follow briefs” but question and elevate them. Managing multiple design tasks without losing your cool (or your creativity). Being proactive with suggestions, experiments, and keeping things visually fresh. Qualifications 2–4 years of hands-on experience in print, digital, and motion graphics in a fast-paced creative environment Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and video/audio tools (After Effects, Premiere Pro, Audition) Good working knowledge of MS Office, especially PowerPoint (for presentation design) • Strong visual storytelling and creative ideation abilities • Excellent written and verbal communication skills Preferred Skills: 2 to 4 years of graphic design experience. Pro-level skills in Adobe Photoshop and Illustrator. Super comfortable with PowerPoint and MS Word—because making docs look good is an underrated skill. A sharp eye for detail, layout, typography, and overall aesthetics. A creative thinker who loves solving problems with visuals. Someone who can take feedback positively and come back with something even better What We Offer: We’re creativity-first, always open to new ideas. You’ll get real ownership of your work—no micromanaging. Friendly team, chill vibes, and supportive environment. We care about growth, not just deadlines. Competitive salary + learning opportunities + a chance to shape our visual brand.
SEO Intern – Augnito (Healthtech) Experience Required: 0–1 years of experience Location: Bangalore/Mumbai, Hybrid Department: Marketing Team Reporting to: General Manager - Marketing About Us Augnito is an intuitive and advanced Voice-AI solution innovator, revolutionizing clinical documentation in the global healthcare market. Our proprietary AI-based clinical speech recognition, natural language understanding (NLU) & generative AI technologies enable ergonomic data entry with 99% accuracy, anywhere, from any device. Augnito helps automate clinical workflows, ensures quality and precision across administrative tasks, and offers real-time evidence-based recommendations and insights. Deeply human-centric in its approach to design and user experience, it ensures that clinicians have more time to concentrate on their primary concern: patient care. Our solutions are currently in use at 500+ hospitals, across 25+ countries. Role Overview: We are seeking a motivated SEO Intern to join our dynamic marketing team. You will play a crucial role in supporting our SEO strategies by conducting keyword research, optimizing content, analyzing performance data, and helping to enhance our online presence. If you are eager to learn the ins and outs of search engine optimization and contribute to real-world marketing campaigns, we would love to hear from you. Responsibilities 1. Conduct keyword research and competitor analysis using tools like SEMrush, Ahrefs, or Google Keyword Planner. 2. Optimize on-page elements such as meta titles, descriptions, header tags, alt text, and internal linking. 3. Assist in developing and updating SEO content strategies based on performance data. 4. Monitor SEO performance metrics (organic traffic, rankings, click-through rates, bounce rates) 5. Identify and fix technical SEO issues using tools like Google Search Console and Screaming Frog. 6. Support backlink outreach efforts and help maintain the backlink profile. 7. Prepare SEO reports and performance summaries for internal teams. 8. Stay up to date with the latest trends and algorithm updates in search engine optimization. Qualifications Experience: No prior professional experience is required, but you must be able to showcase technical knowledge A basic understanding of SEO principles and digital marketing concepts. Familiarity with SEO tools such as SEMrush, Ahrefs, or Google Keyword Planner. Strong analytical and problem-solving skills. Excellent written and verbal communication abilities. A proactive attitude with a strong desire to learn and adapt in a fast-paced environment What We Offer: We’re creativity-first, always open to new ideas. You’ll get real ownership of your work—no micromanaging. Friendly team, chill vibes, and supportive environment. We care about growth, not just deadlines. Competitive salary + learning opportunities.
Graphic Designer Augnito (Healthtech) Experience Required: 2 to 4 years of work experience Location: Bangalore/Mumbai Hybrid Department: Marketing Team Reporting to: General Manager - Marketing About Us Augnito is an intuitive and advanced Voice-AI solution innovator, revolutionizing clinical documentation in the global healthcare market. Our proprietary AI-based clinical speech recognition, natural language understanding (NLU) & generative AI technologies enable ergonomic data entry with 99% accuracy, anywhere, from any device. Augnito helps automate clinical workflows, ensures quality and precision across administrative tasks, and offers real-time evidence-based recommendations and insights. Deeply human-centric in its approach to design and user experience, it ensures that clinicians have more time to concentrate on their primary concern: patient care. Our solutions are currently in use at 500+ hospitals, across 25+ countries. Role Overview: We re on the lookout for a Graphic Designer who s not just great with tools but thinks visually and creatively. If youre someone who loves turning ideas into eye-catching designs, enjoys playing with layouts, colours, and typography and can build kickass presentations then we should definitely talk. Responsibilities Designing beautiful, professional presentations and documents (yep, we mean PowerPoints and Word files that don t feel boring). Creating engaging creatives for campaigns, social media, ads, emailers, and other marketing stuff. Collaborating with cross functional teams to make sure everything looks and feels consistent. Bringing your own ideas to the table we love designers who don t just follow briefs but question and elevate them. Managing multiple design tasks without losing your cool (or your creativity). Being proactive with suggestions, experiments, and keeping things visually fresh. Qualifications 2 4 years of hands-on experience in print, digital, and motion graphics in a fast-paced creative environment Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and video/audio tools (After Effects, Premiere Pro, Audition) Good working knowledge of MS Office, especially PowerPoint (for presentation design) Strong visual storytelling and creative ideation abilities Excellent written and verbal communication skills Preferred Skills: 2 to 4 years of graphic design experience. Pro-level skills in Adobe Photoshop and Illustrator. Super comfortable with PowerPoint and MS Word because making docs look good is an underrated skill. A sharp eye for detail, layout, typography, and overall aesthetics. A creative thinker who loves solving problems with visuals. Someone who can take feedback positively and come back with something even better What We Offer: We re creativity-first, always open to new ideas. You ll get real ownership of your work no micromanaging. Friendly team, chill vibes, and supportive environment. We care about growth, not just deadlines. Competitive salary + learning opportunities + a chance to shape our visual brand.
Senior Information Security Specialist - JD (You ll be the shield behind secure systems) Experience Required: 3-5 years Location: Bangalore, Hybrid Department : Compliance Reporting to: Global DPO About Us Augnito is the next gen Voice AI powering the healthcare industry. Augnito empowers medical professionals and streamlined clinical workflows with cloud-based, AI speech recognition that offers ergonomic data entry with 99% accuracy, without the need for voice profile training, from any device, anywhere. From the outset, Augnito was built in close partnership with clinicians, using human-centered design, to create an AI natural language processing engine to fit your needs not the other way around. As a result, Augnito offers excellent support for a wide variety of clinical vocabulary and workflows and can halve your clinical reporting and admin time, increase revenue, prevent physician burnout, eliminate transcription waiting delays, and enable you to focus your energy on patient care not documentation. Augnito is currently deployed at 300+ hospitals and health systems and has a growing presence in 20+ countries, including the US, UK and Canada Role Overview: We are looking for a detail-oriented and proactive Information Security Associate to assist in maintaining and improving our core compliance and information security standards. You will support the implementation and monitoring of ISO 27001:2022, SOC 2, and HIPAA requirements, working closely with internal SPOCs, external auditors, and the senior InfoSec team Key Responsibilities: Lead the implementation, continuous improvement, and certification of ISO 27001, SOC 2, HIPAA, ADHICS, and GDPR frameworks. Conduct risk assessments and maintain a comprehensive ISMS. Define and review security policies, SOPs, and compliance matrices. Interface with global clients and regulators to address InfoSec requirements, security posture, and data processing controls. Oversee responses to client RFPs, DDQs, and third-party security reviews. Supervise execution of VAPT, access reviews, incident response simulations, and audit closures. Draft standardized responses for client RFPs and security assessments. Help gather security documentation and artifacts for client due diligence. Guide junior team members in operational compliance tasks. Drive cost optimization across security tools and services. Maintain reusable templates, trackers, and compliance artifacts for audits. Plan for future frameworks like ISO42001 India DPDP Act, and industry-specific certifications. Advise on regional compliance nuances pertaining to SFDA, DOH and the like Requirements: 3 5 years of hands-on InfoSec experience, including leading audits and certifications. Deep knowledge of ISO 27001:2022, SOC 2, HIPAA, and ADHICS frameworks. Familiarity with GDPR and other international data privacy laws. Strong stakeholder and vendor management skills. ISO 27001:2022 Lead Implementer or Auditor certification is mandatory Good to Have: Experience in healthcare or AI-based SaaS/tech. Proficiency in cloud security, data flow mapping, and regional data laws. Ability to work independently in a high-growth environment Augnito India Pvt. Ltd. is an equal opportunities employer. We are committed to providing equal opportunities throughout employment, including in the recruitment, training and development of employees (including promotion, transfers, assignments and beliefs). Augnito will not tolerate any act of discrimination in the workplace including but not limited to: Gender, Gender identity, National or ethnic origins, Marital or Domestic Partnership status, Pregnancy Status, Carer s responsibilities, Sexual orientation , Race, Color, Religious belief, Disability, Age, Any other grounds of discrimination. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Augnito will be based on merit, qualifications, and abilities. Our objective is to attract job applications and applications for development from the best possible candidates and to retain the best people In accordance with Augnito s data retention policy, candidate details are retained in our database for a period of five years. This allows us to reach out to candidates in the future for any relevant opportunities within the organization.
Information Security Associate - JD (You ll be the shield behind secure systems) Experience Required: 1-2 years Location: Bangalore, Hybrid Department : Compliance Reporting to: Senior Information Security Specialist About Us Augnito is the next gen Voice AI powering the healthcare industry. Augnito empowers medical professionals and streamlined clinical workflows with cloud-based, AI speech recognition that offers ergonomic data entry with 99% accuracy, without the need for voice profile training, from any device, anywhere. From the outset, Augnito was built in close partnership with clinicians, using human-centered design, to create an AI natural language processing engine to fit your needs not the other way around. As a result, Augnito offers excellent support for a wide variety of clinical vocabulary and workflows and can halve your clinical reporting and admin time, increase revenue, prevent physician burnout, eliminate transcription waiting delays, and enable you to focus your energy on patient care not documentation. Augnito is currently deployed at 300+ hospitals and health systems and has a growing presence in 20+ countries, including the US, UK and Canada Role Overview: We are looking for a detail-oriented and proactive Information Security Associate to assist in maintaining and improving our core compliance and information security standards. You will support the implementation and monitoring of ISO 27001:2022, SOC 2, and HIPAA requirements, working closely with internal SPOCs, external auditors, and the senior InfoSec team Key Responsibilities: Assist in maintaining ISO 27001:2022 documentation including policies, procedures, risk registers, and audit logs Coordinate internal audits and evidence collection for SOC 2 and HIPAA compliance Track remediation plans and follow up with relevant stakeholders Help conduct periodic InfoSec awareness campaigns and training for employees Send regular security advisories and reminders across departments Support basic monitoring and access control reviews Requirements: 1 2 years of experience in information security or compliance support Familiarity with ISO 27001, SOC 2, or HIPAA. Strong documentation and organizational skills. Willingness to learn and grow under supervision. Mandatory ISO 27001:2022 Lead Implementer /Lead Auditor Preferred Qualifications: Experience in a healthcare or SaaS/AI-based environment Basic understanding of internal audits, access management, and data privacy Augnito India Pvt. Ltd. is an equal opportunities employer. We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees (including promotion, transfers, assignments and beliefs). Augnito will not tolerate any act of discrimination in the workplace including but not limited to: Gender, Gender identity, National or ethnic origins, Marital or Domestic Partnership status, Pregnancy Status, Carer s responsibilities, Sexual orientation , Race, Color, Religious belief, Disability, Age, Any other grounds of discrimination. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Augnito will be based on merit, qualifications, and abilities. Our objective is to attract job applications and applications for development from the best possible candidates and to retain the best people
IT Admin - JD (Augnito AI) Location: Bangalore, Onsite About Us : Augnito is the next-gen Voice AI, powering the healthcare industry. We empower medical professionals and streamline clinical workflows with cloud-based, AI speech recognition that offers ergonomic data entry with 99%+ accuracy, without the need for voice profile training, from any device, anywhere. We don't adhere to the traditional 9-to-5 work style; instead, we are a closely-knit group of dreamers, builders, and innovators firmly committed to pushing the boundaries of what's possible in healthcare. What You'll Do: Onboarding & Offboarding of Augnito employees that includes Registration and Deregistration Setting up Laptops (IT assets) and sending it to the new employee and old Employees if they have system issues. Generate Augnito user reconciliation report every month and cross verification with HR Generate AWS IAM user reconciliation report every month Generate Jira Service management tickets report every month Generate trend micro Antivirus report every month Generate one Drive report and o365 licenses report every month Maintaining Laptop and other assets tracker (send all the reports monthly) Confluence active user list report every month Install antivirus and configure policies with all end users - Trend Micro Patch management tool configured with all end users and Linux systems - Atera Phishing and spam email analysis of reported incidents Handling and resolving the Augnito users issues remotely and physically as and when is required through JIRA service desk On-prem (Windows / Linux) setup. OS and VM On-prem application support along with IT team wherever possible. Daily and weekly reports configured with email Notifications for AV and patch management tools Performing weekly patch management activity, review of malware, web security violation, application control on TrendMicro on daily basis What You Bring : Bachelor’s degree in computer science, Information Technology, or a related field. Proven experience 1-3 years as a fresher or Junior IT Admin or in a similar IT role, preferably in a startup environment. Knowledge of IT infrastructure, networks, systems administration, and security best practices. Added advantage but not mandatory if knowledge on managing cloud-based platforms, such as AWS or Azure. Excellent problem-solving and analytical skills. Effective communication and interpersonal skills. Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced startup environment. Added advantage but not mandatory if cloud platforms such as AWS, Azure, or Google Cloud, including virtualization, storage, and networking. Added advantage but not mandatory if knowledge on Linux server administration and shell scripting. Understanding of network protocols, firewall management, and VPN technologies. Added advantage but not mandatory if Knowledge of database administration (e.g., MySQL, PostgreSQL) and web server configuration (e.g., Nginx, Apache). Strong problem-solving and troubleshooting skills with the ability to analyse complex systems. Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment. What We Offer: Unleash Your Creativity: We encourage out-of-the-box thinking and innovation. Your ideas hold significant weight here! You'll be exposed to a technically smart peer group empowering the assimilation of diverse schools of thought. What fun would that be! Startup Spirit : We steer clear of corporate bureaucracy and micro-management. Our focus is on agility, ownership, independence and pushing the boundaries of what's possible. Flexible Hours : We value your productivity, not just your hours on the clock. Work when and how you're most effective. As long as you're meeting deadlines with quality output, we don't really care about your working style. Competitive Compensation : We reward your expertise with a salary and ESOP plan that reflects your skills and experience. We want you to grow with the organisation in terms of skills and remuneration.
IT Admin - JD (Augnito AI) Location: Bangalore, Onsite About Us : Augnito is the next-gen Voice AI, powering the healthcare industry. We empower medical professionals and streamline clinical workflows with cloud-based, AI speech recognition that offers ergonomic data entry with 99%+ accuracy, without the need for voice profile training, from any device, anywhere. We dont adhere to the traditional 9-to-5 work style; instead, we are a closely-knit group of dreamers, builders, and innovators firmly committed to pushing the boundaries of whats possible in healthcare. What Youll Do: Onboarding & Offboarding of Augnito employees that includes Registration and Deregistration Setting up Laptops (IT assets) and sending it to the new employee and old Employees if they have system issues. Generate Augnito user reconciliation report every month and cross verification with HR Generate AWS IAM user reconciliation report every month Generate Jira Service management tickets report every month Generate trend micro Antivirus report every month Generate one Drive report and o365 licenses report every month Maintaining Laptop and other assets tracker (send all the reports monthly) Confluence active user list report every month Install antivirus and configure policies with all end users - Trend Micro Patch management tool configured with all end users and Linux systems - Atera Phishing and spam email analysis of reported incidents Handling and resolving the Augnito users issues remotely and physically as and when is required through JIRA service desk On-prem (Windows / Linux) setup. OS and VM On-prem application support along with IT team wherever possible. Daily and weekly reports configured with email Notifications for AV and patch management tools Performing weekly patch management activity, review of malware, web security violation, application control on TrendMicro on daily basis What You Bring : Bachelor s degree in computer science, Information Technology, or a related field. Proven experience 1-3 years as a fresher or Junior IT Admin or in a similar IT role, preferably in a startup environment. Knowledge of IT infrastructure, networks, systems administration, and security best practices. Added advantage but not mandatory if knowledge on managing cloud-based platforms, such as AWS or Azure. Excellent problem-solving and analytical skills. Effective communication and interpersonal skills. Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced startup environment. Added advantage but not mandatory if cloud platforms such as AWS, Azure, or Google Cloud, including virtualization, storage, and networking. Added advantage but not mandatory if knowledge on Linux server administration and shell scripting. Understanding of network protocols, firewall management, and VPN technologies. Added advantage but not mandatory if Knowledge of database administration (e.g., MySQL, PostgreSQL) and web server configuration (e.g., Nginx, Apache). Strong problem-solving and troubleshooting skills with the ability to analyse complex systems. Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment. What We Offer: Unleash Your Creativity: We encourage out-of-the-box thinking and innovation. Your ideas hold significant weight here! Youll be exposed to a technically smart peer group empowering the assimilation of diverse schools of thought. What fun would that be! Startup Spirit : We steer clear of corporate bureaucracy and micro-management. Our focus is on agility, ownership, independence and pushing the boundaries of whats possible. Flexible Hours : We value your productivity, not just your hours on the clock. Work when and how youre most effective. As long as youre meeting deadlines with quality output, we dont really care about your working style. Competitive Compensation : We reward your expertise with a salary and ESOP plan that reflects your skills and experience. We want you to grow with the organisation in terms of skills and remuneration.
Content Writer, Intern - JD Location: Bangalore, India (Hybrid) About the Role Join Augnito.ai as a Content & Brand Storytelling Intern and help shape the voice of AI-powered healthcare! You'll work directly with the marketing team to craft engaging content that highlights how our technology is making a real difference in healthcare. Key Responsibilities · Assist with writing and editing blogs, case studies, and social media posts. · Support creation of product copy and marketing materials. · Help brainstorm and develop new ideas for campaigns and product launches. · Research industry trends to keep content fresh and relevant. · Coordinate with teams to maintain content calendars and meet deadlines. · Ensure all content aligns with our brand’s tone and style. What We’re Looking For · Clear, engaging writing skills. · Curiosity about technology and healthcare. · Ability to research and distill complex topics. · Team player with strong communication skills. · Attention to detail and enthusiasm to learn. Why Augnito.ai? At Augnito, you’ll gain hands-on experience in healthtech marketing, have your voice heard, and help make an impact in real-world healthcare. If you want to be part of a mission-driven team changing how doctors and patients connect, we want to hear from you! This is a paid internship.
ABOUT US Augnito is the next gen Voice AI powering the healthcare industry. Augnito empowers medical professionals and streamlined clinical workflows with cloud-based, AI speech recognition that offers ergonomic data entry with 99% accuracy, without the need for voice profile training, from any device, anywhere. From the outset, Augnito was built in close partnership with clinicians, using human-centered design, to create an AI natural language processing engine to fit your needs – not the other way around. As a result, Augnito offers excellent support for a wide variety of clinical vocabulary and workflows and can halve your clinical reporting and admin time, increase revenue, prevent physician burnout, eliminate transcription waiting delays, and enable you to focus your energy on patient care – not documentation. Augnito is currently deployed at 300+ hospitals and health systems and has a growing presence in 20+ countries, including the US, UK and Canada ABOUT THE ROLE We are looking for an experienced product manager with expertise and passion to imagine, build and scale our Voice AI products. As a Product Manager you will be responsible for end-to-end product life cycle from user research, product strategy, requirements development, roadmap prioritization, Product release management, measurement of adoption, metrics, and iteration. You will closely work with the Design and Development teams, and Vertical Heads to solve for complex business challenges This role requires strong leadership skills and interaction/influence with teams across Augnito to drive the development of our product. The ideal candidate will be driven to create the best user experience which meets our business objectives and technical constraints. He/she would have strong attention to detail, thrive in a fast-paced entrepreneurial environment and be equally comfortable in seeing the 10000 feet picture while also diving deep. RESPONSIBILITIES · Define product strategy & vision with Leadership · Perform user and market research to define product requirements; write product development briefs to outline requirements · Work with design, development, and quality teams to deliver product to the market · Manage prioritization and trade-offs among customer experience, performance and operational support load · Partner closely with business stakeholders and lateral teams such as Customer Success, Sales, Marketing, Operational, Legal, and Finance teams to ensure alignment with product goals. · Measure outcomes · Continually improve the customer experience throughout the entire customer journey BASIC QUALIFICATIONS · 4+ years of experience in Product Management · Prior experience in B2B/B2C SaaS Product · Experience in developing and evolving products; A record of successful product delivery · Proven track record of customer obsession · Experience working closely with software and UX teams to imagine, scope, and build customer facing products; Demonstrated ability to weigh product trade-offs especially in an ambiguous environment · Demonstrated ability to engage and influence people and teams at every level in the organization · Strong analytical skills with demonstrated ability to formulate data-driven decisions that lead to results · Strong verbal/written communication and presentation skills PREFERRED QUALIFICATIONS · Prior experience building technology solutions in the healthcare domain · Prior experience in product management for Growth Stage business · Prior Experience in Design Thinking · Prior experience in AI driven solutions Augnito India Pvt. Ltd. is an equal opportunities employer .We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees (including promotion, transfers, assignments and beliefs). Augnito will not tolerate any act of discrimination in the workplace including but not limited to Gender, Gender identity, National or ethnic origins, Marital or Domestic Partnership status, Pregnancy Status, Carer’s responsibilities, Sexual orientation, Race, Color, Religious belief, Disability, Age, Any other grounds of discrimination. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Augnito will be based on merit, qualifications, and abilities. Our objective is to attract job applications and applications for development from the best possible candidates and to retain the best people. In accordance with Augnito’s data retention policy, candidate details are retained in our database for a period of five years. This allows us to reach out to candidates in the future for any relevant opportunities within the organization.”
Senior Counsel - JD About Us: Augnito is the next gen Voice AI powering the healthcare industry. Augnito empowers medical professionals and streamlined clinical workflows with cloud-based, AI speech recognition that offers ergonomic data entry with 99% accuracy, without the need for voice profile training, from any device, anywhere. From the outset, Augnito was built in close partnership with clinicians, using human-centered design, to create an AI natural language processing engine to fit your needs not the other way around. As a result, Augnito offers excellent support for a wide variety of clinical vocabulary and workflows and can halve your clinical reporting and admin time, increase revenue, prevent physician burnout, eliminate transcription waiting delays, and enable you to focus your energy on patient care not documentation. Augnito is currently deployed at 300+ hospitals and health systems and has a growing presence in 20+ countries, including the US, UK and Canada About the role: The role provides strategic legal counsel, oversees contracts, ensures regulatory compliance, manages data privacy programs, and supports litigation. It involves advising management, building governance frameworks, standardizing contract processes, and mitigating legal risks. Requires an LL.B. (LL.M. preferred) with 3 5 years of experience in corporate legal, compliance, or contracts within technology or SaaS sectors. Key Responsibilities 1. Legal Strategy & Governance Provide strategic legal counsel to senior management on business operations, partnerships, and new initiatives. Develop and implement policies, workflows, and governance practices to manage legal and regulatory risks. Supervise and mentor members of the legal and compliance team to ensure knowledge development and consistency. Monitor developments in laws, regulations, and policies affecting the organization, and guide internal teams accordingly. 2. Contract Management & Lifecycle Draft, review, and negotiate a variety of commercial contracts, including SaaS, software license, distributor/partner, vendor agreements, NDAs, and service-level agreements pertaining to India and GCC jurisdictions. Oversee the contract lifecycle from drafting to renewal, ensuring compliance with business and legal standards. Implement and manage contract management tools and processes for better visibility, efficiency, and compliance. Standardize contract templates, approval processes, and playbooks to enhance consistency and turnaround time. Advise stakeholders on contractual rights, obligations, indemnities, and dispute resolution. 3. Privacy & Compliance Develop and maintain internal compliance programs covering data protection, privacy, and corporate policies (GDPR, DPDP Ac, HIPAA etc.). Provide guidance on privacy-by-design principles, data processing agreements, and website terms and condition. 4. Litigation Support Manage and coordinate pre-litigation and litigation activities in collaboration with external counsel. Assist in drafting responses, notices, pleadings, and other litigation documents as required. Support dispute resolution, arbitration, and settlement negotiations. Maintain a database of ongoing litigation, track case progress, and ensure timely updates to management. Advise internal teams on potential legal exposures and case strategy. Qualifications Education: Bachelor s degree in Law (LL.B.); Master s in Law (LL.M.) preferred. Experience: 3 5 years in corporate legal, contracts, compliance, or general counsel roles within technology, SaaS, or multinational environments. Expertise in commercial contracts, compliance management, data privacy, and litigation processes. Strong drafting, negotiation, and communication skills.
Accounts Executive - JD ABOUT US https://t.sidekickopen86.com/s3t/c/5/f18dQhb0S7kF8bq2VwW5gGM-M2zGCwVN8Jbw_8QsNH0N1yWZX-fmZFqW1pctGF9j_4lvf197v5Y04?te=W3R5hFj4cm2zwW3zhTr-3T3RHz4mLz91&si=8000000019403534&pi=3efb02a4-1756-4c14-926d-775c0bfce9c1 is the next gen Voice AI powering the healthcare industry. Augnito empowers medical professionals and streamlined clinical workflows with cloud-based, AI speech recognition that offers ergonomic data entry with 99% accuracy, without the need for voice profile training, from any device, anywhere. From the outset, Augnito was built in close partnership with clinicians, using human-centered design, to create an AI natural language processing engine to fit your needs – not the other way around. As a result, Augnito offers excellent support for a wide variety of clinical vocabulary and workflows and can halve your clinical reporting and admin time, increase revenue, prevent physician burnout, eliminate transcription waiting delays, and enable you to focus your energy on patient care – not documentation. Augnito is currently deployed at 300+ hospitals and health systems and has a growing presence in 20+ countries, including the US, UK and Canada. About the Role We are seeking a detail-oriented Accounts Executive to manage day-to-day accounting operations for our SaaS business. You will handle invoicing and collections, ensure GST compliance, maintain accurate books in Zoho Books, and support monthly financial close and management reporting. Ideal for someone who understands subscription billing and thrives in a fast-paced environment. Key Responsibilities Invoicing and Revenue Operations Raise customer invoices in Zoho Books for subscriptions, renewals, add-ons, credits/prorations, and usage-based charges. Ensure correct tax treatment (GST place-of-supply, HSN/SAC codes, B2B vs B2C, export with/without LUT). Set up and maintain recurring invoices, payment reminders, and payment links/gateways. Process and record credit notes (cancellations, downgrades, rebates) and apply against invoices. GST and Statutory Compliance Compute monthly GST liability; reconcile GSTR-1 vs books and GSTR-2B vs purchase register. Prepare and file GSTR-1 and GSTR-3B; coordinate with CA for GSTR-9/9C. Manage e-invoicing and IRN generation where applicable; e-way bill applicability as needed. Maintain documentation for export of services: LUT/Bond, FIRC/BRC. Accounts Receivable and Collections Perform A/R follow-ups via email/phone; maintain DSO and aging reports. Set up dunning workflows; track disputes, short-payments; manage write-off approvals per policy. Reconcile customer accounts and clear unapplied/excess payments. General Ledger and Month-End Close Post journal entries for accruals, prepayments, deferred revenue, FX gain/loss, payroll, TDS, and other adjustments. Maintain chart of accounts aligned to SaaS metrics (MRR/ARR, churn, discounts). Perform monthly bank and wallet reconciliations (bank accounts, payment gateways, UPI, PayPal, Stripe, Razorpay). Reconcile intercompany, employee advances, and vendor advances. Payables and Vendor Management Vendor onboarding: collect KYC, verify GSTIN, bank details; ensure proper TDS category. Process vendor bills, verify PO/GRN (if applicable), code expenses, schedule payments. Manage TDS deduction, challans, returns, and reconcile 26AS. Reporting and MIS Prepare monthly financial statements (P&L, Balance Sheet, Cash Flow) and supporting schedules. Prepare internal MIS: MRR/ARR roll-forward, billings vs collections, aging, burn/runway, department-wise spend, variance vs budget. Support audits and maintain compliance-ready documentation. Systems and Process Improvement Maintain and optimize Zoho Books configurations and integrations (CRM, billing, gateways). Document SOPs, strengthen internal controls, and drive process improvements. Ensure master data hygiene and periodic reconciliations between systems. Nice-to-Have Experience with subscription billing tools (Zoho Subscriptions, Chargebee, Stripe Billing) and SaaS revenue recognition. Support FP&A with cash forecasts, BvA analysis, and SaaS KPIs. Payroll accounting, reimbursements, and expense tools (e.g., Zoho Expense). Basic knowledge of FEMA/IEC for export proceeds and handling FIRCs/BRCs. Experience supporting statutory/internal audits and responding to notices. Qualifications Bachelor's degree in accounting/finance/commerce; CA Inter/ICWA Inter/MBA Finance is a plus. 2–5 years of accounting experience; SaaS/IT services preferred. Strong knowledge of GST (returns, e-invoicing, place-of-supply) and TDS. Hands-on with Zoho Books; strong Excel/Google Sheets (pivot tables, lookups). Solid understanding of accruals, deferred revenue, and revenue recognition. High attention to detail, organized, and deadline-driven.
Accounts Executive - JD ABOUT US Augnito is the next gen Voice AI powering the healthcare industry. Augnito empowers medical professionals and streamlined clinical workflows with cloud-based, AI speech recognition that offers ergonomic data entry with 99% accuracy, without the need for voice profile training, from any device, anywhere. From the outset, Augnito was built in close partnership with clinicians, using human-centered design, to create an AI natural language processing engine to fit your needs not the other way around. As a result, Augnito offers excellent support for a wide variety of clinical vocabulary and workflows and can halve your clinical reporting and admin time, increase revenue, prevent physician burnout, eliminate transcription waiting delays, and enable you to focus your energy on patient care not documentation. Augnito is currently deployed at 300+ hospitals and health systems and has a growing presence in 20+ countries, including the US, UK and Canada. About the Role We are seeking a detail-oriented Accounts Executive to manage day-to-day accounting operations for our SaaS business. You will handle invoicing and collections, ensure GST compliance, maintain accurate books in Zoho Books, and support monthly financial close and management reporting. Ideal for someone who understands subscription billing and thrives in a fast-paced environment. Key Responsibilities - Invoicing and Revenue Operations - Raise customer invoices in Zoho Books for subscriptions, renewals, add-ons, credits/prorations, and usage-based charges. - Ensure correct tax treatment (GST place-of-supply, HSN/SAC codes, B2B vs B2C, export with/without LUT). - Set up and maintain recurring invoices, payment reminders, and payment links/gateways. - Process and record credit notes (cancellations, downgrades, rebates) and apply against invoices. - GST and Statutory Compliance - Compute monthly GST liability; reconcile GSTR-1 vs books and GSTR-2B vs purchase register. - Prepare and file GSTR-1 and GSTR-3B; coordinate with CA for GSTR-9/9C. - Manage e-invoicing and IRN generation where applicable; e-way bill applicability as needed. - Maintain documentation for export of services: LUT/Bond, FIRC/BRC. - Accounts Receivable and Collections - Perform A/R follow-ups via email/phone; maintain DSO and aging reports. - Set up dunning workflows; track disputes, short-payments; manage write-off approvals per policy. - Reconcile customer accounts and clear unapplied/excess payments. - General Ledger and Month-End Close - Post journal entries for accruals, prepayments, deferred revenue, FX gain/loss, payroll, TDS, and other adjustments. - Maintain chart of accounts aligned to SaaS metrics (MRR/ARR, churn, discounts). - Perform monthly bank and wallet reconciliations (bank accounts, payment gateways, UPI, PayPal, Stripe, Razorpay). - Reconcile intercompany, employee advances, and vendor advances. - Payables and Vendor Management - Vendor onboarding: collect KYC, verify GSTIN, bank details; ensure proper TDS category. - Process vendor bills, verify PO/GRN (if applicable), code expenses, schedule payments. - Manage TDS deduction, challans, returns, and reconcile 26AS. - Reporting and MIS - Prepare monthly financial statements (P&L, Balance Sheet, Cash Flow) and supporting schedules. - Prepare internal MIS: MRR/ARR roll-forward, billings vs collections, aging, burn/runway, department-wise spend, variance vs budget. - Support audits and maintain compliance-ready documentation. - Systems and Process Improvement - Maintain and optimize Zoho Books configurations and integrations (CRM, billing, gateways). - Document SOPs, strengthen internal controls, and drive process improvements. - Ensure master data hygiene and periodic reconciliations between systems. Nice-to-Have - Experience with subscription billing tools (Zoho Subscriptions, Chargebee, Stripe Billing) and SaaS revenue recognition. - Support FP&A with cash forecasts, BvA analysis, and SaaS KPIs. - Payroll accounting, reimbursements, and expense tools (e.g., Zoho Expense). - Basic knowledge of FEMA/IEC for export proceeds and handling FIRCs/BRCs. - Experience supporting statutory/internal audits and responding to notices. Qualifications - Bachelors degree in accounting/finance/commerce; CA Inter/ICWA Inter/MBA Finance is a plus. - 2 5 years of accounting experience; SaaS/IT services preferred. - Strong knowledge of GST (returns, e-invoicing, place-of-supply) and TDS. - Hands-on with Zoho Books; strong Excel/Google Sheets (pivot tables, lookups). - Solid understanding of accruals, deferred revenue, and revenue recognition. - High attention to detail, organized, and deadline-driven.
Application Support Engineer JD (Bangalore/Mumbai Hybrid) About Us: Augnitoisthe next gen Voice AI powering the healthcare industry Augnito empowers medical professionals and streamlined clinical workflows with cloud-based, AI speech recognition that offers ergonomic data entry with 99% accuracy, without the need for voice profile training, from any device, anywhere, From the outset, Augnito was built in close partnership with clinicians, using human-centered design, to create an AI natural language processing engine to fit your needs not the other way around As a result, Augnito offers excellent support for a wide variety of clinical vocabulary and workflows and can halve your clinical reporting and admin time, increase revenue, prevent physician burnout, eliminate transcription waiting delays, and enable you to focus your energy on patient care not documentation Augnito is currently deployed at 300+ hospitals and health systems and has a growing presence in 20+ countries, including the US, UK and Canada About the role: The responsibilities include resolving customers technical queries, recommending solutions, and guiding product users through features and functionalities To be successful in this role, you should be an excellent communicator whos able to earn our clientstrust You should also be familiar with technical service help desk, Responsibilities: Act as the first line of support (L1 & L2) by effectively addressing incidents and inquiries reported via Freshdesk, phone, email, and chat, Diagnose customer issues by analyzing inquiries, reviewing past resolutions, and providing accurate, timely solutions, Maintain and update runbooks with newly identified solutions to enhance the knowledge base, Serve as the primary contact point for customers requiring technical assistance, ensuring professional and empathetic communication, Drive production incidents to resolution while collaborating with engineering teams, and prepare detailed root cause analysis (RCA) reports, Assist customers with account setup, onboarding, and system installations, Deliver clear, step-by-step technical guidance to resolve a variety of customer issues, Track, prioritize, and follow up on customer queries, escalating critical issues to engineering when necessary, Ensure consistent, prompt feedback and proactive communication with customers throughout the resolution process, Requirements: Bachelors degree in IT, Computer Science, Engineering, or a related field, 4+ years of application support experience, preferably within the healthcare or health-tech domain, Strong analytical, troubleshooting, and problem-solving skills with attention to detail, Excellent verbal and written communication skills, with strong email etiquette and customer service orientation, Ability to work independently, take initiative, and adapt to fast-paced, dynamic environments, Familiarity with incident management tools (e g , Freshdesk, Jira, ServiceNow) is a plus, Knowledge of healthcare IT systems, AI/ML applications in healthcare, or regulatory standards (e g , HIPAA) is desirable, Show more Show less