Lead Data Ops

About the Role

Lead - Data Ops

A Day in the Life

• Collaborate with the Product team to adopt newly released efficiencies aimed at improving unit economics and process optimization.
• Liaise with the Platform team to document and share support requirements. Ensure they are incorporated in Product Requirement Documents (PRDs) and prioritized based on business impact.
• Own the end-to-end communication and reporting of OKRs and other key operational metrics to leadership, ensuring transparency and accountability.
• Track progress and follow up with Data Ops Managers to ensure timely updates, alignment, and delivery of key objectives.
• Drive a culture of ownership and collaboration across teams to ensure commitments are delivered with quality and within timelines.
• Define and develop KPIs to measure the efficiency and effectiveness of operational programs, and use data insights to inform improvements.
• Identify opportunities for improving operational processes and implement incremental changes to enhance performance tracking and team efficiency.
• Utilize SQL for querying and analyzing operational datasets; proficiency with Power BI for creating dashboards and visual reports.

What You Need

• Strong knowledge of SQL, Power BI, and Excel-based reporting.
• Excellent written and verbal communication skills.
• Ability to translate business requirements into actionable operational plans.
• Demonstrated ability to work with cross-functional teams in a fast-paced, dynamic environment.
• Strong organizational and stakeholder management skills.
• An ambitious person who can thrive in a flexible startup environment with only one goal-

  getting things done

  .