LEAD CONSULTANT

As a Network Support Engineer, you will be responsible for a wide range of technical tasks related to network infrastructure. Your primary responsibilities will include: - Demonstrating strong hands-on experience in Load balancer F5 LTM & APM, as well as Routing & Switching. - Working with technologies and platforms such as VRFs, Nexus 9k, 7K and 5K switches. - Possessing a deep knowledge and providing extensive support for Routing Protocols/Technologies like EIGRP, BGP, IS-IS, OSPF, Logical Overlay, IOS-XR, MPLS VPN, and Multicast. - Participating in problem management processes with engineering or architectural elements. - Contributing to network design and strategy forums, setting directions, and providing recommendations. - Operating data communication systems, including LANs and WANs. - Planning, designing, and implementing networked systems, configurations, and supporting/troubleshooting network problems. - Developing and evaluating network performance criteria and measurement methods. - Developing network technology roadmaps and industry best practices, and presenting recommendations to clients. - Providing hands-on support for various Data Center technologies with a focus on Routing and Switching. - Conducting TCP/IP Network traces/packet captures and interpreting results effectively. - Demonstrating confidence and competence in communicating on bridges. - Managing vendors effectively to drive incident resolution. - Utilizing monitoring tools and strategies for network performance. - Mentoring junior staff in areas of process, technology, and execution. - Analyzing packet captures using tools like Wireshark. - Acting as an extension of the leadership team for workload management and guidance. - Participating in complex maintenance or deployment activities. - Creating or modifying documentation based on new events and learnings. - Providing constructive feedback for improvement opportunities. - Assisting management in identifying suitable training and technical needs within the team. You should possess excellent communication skills, including written, oral, and presentation abilities. Additionally, you will be responsible for ensuring new systems or processes introduced into production are effectively monitored, documented, and supported by the Operations team. For this role, you should have 10-12 years of network support experience in a mid to large-sized organization. Having two or more certifications like F5, CCNP, or CCIE is strongly preferred. Other essential soft skills include excellent communication, interpersonal skills, ownership, accountability, client relationship management, mentoring, motivation, independent decision-making, problem-solving, and conflict resolution.,