Lead Client Integration Engineer

Epsilon Data Management

7 - 12 years

9 - 14 Lacs

bengaluru

Posted:-1 days ago| Platform:

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Skills Required

automation mis analytical consulting javascript account management customer service adobe digital marketing sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

How You ll Make an Impact: Epsilon s Digital Media Solutions practice helps marketers enhance the effectiveness of their complex digital marketing programs by being industry leaders and SMEs at the intersection where offline and online data comes together
The Client Integration team serves a central role by providing unparalleled customer service with our clients and internal stakeholders
This team provides a unique hybrid of engineering, consulting, and technical account management responsibilities
It requires understanding clients marketing goals and tailoring Epsilon s technology to achieve those goals
Along the way, you ll have the opportunity to solve challenging technical problems while working with some of the biggest names in advertising
The Lead Client Integration is Engineer not a hands-off role
Once you are trained on our platform and tools, you will quickly start working directly on client initiatives with cross-functional teams and will be involved throughout client lifecycle from onboarding to campaign execution to ongoing maintenance
You will have the opportunity to be an integral participant on critical initiatives while leading your own team of integration engineers
Responsibilities Manage and mentor multiple direct Ensure the quality and efficiency of their output and serve as the primary point of escalation for your team Set standards for the team with regards to client support, technical excellence, and customer service to cross-teams
Provide relevant, timely, and concise information to senior Understand revenue impact of different product options Be the technical subject matter expert while collaborating with internal teams to drive the execution and delivery of key client initiatives
Identify and lead enhancement opportunities and drive creative solutions that meet client marketing initiatives and anticipate future needs Solve challenging integration issues that impact our client s marketing initiatives: design, develop, and test technical solutions based on clients business requirements
Design automation solutions that proactively identify emerging integration issues before they impact operations

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