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Lead Associate - Transactional Quality - Chennai

Lead Associate - Transactional Quality - Chennai

Vuram

4 - 8 years

4 - 8 Lacs

Chennai

Posted:2 months ago| Platform:

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Skills Required

QA RCA Trade QC Lead Associate transactional quality Quality audit query Monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

#Good communication skills & experience in Trade services domain and working experience in LC Issuance. #Guarantees (or)Doc check Perform Quality Audits # QC as per defined SLA / internal targets #Conduct RCA & team huddle QA is responsible for giving Feedback to Agents based on the errors identified. #Closely monitor the agents and extend support if they come up with any query while processing transactions. #Report Process Accuracy / metrics Participate in QC Calibration exercise along with onshore/offshore Subject Matter Experts (SMEs) Qualifications **This is an example for reference, kindly edit basis role requirement** Any Grad / Post Grad

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Vuram

www.vuram.com

Information Technology and Services

San Francisco

51-200 Employees

193 Jobs

Key People

Srinivasan P

CEO
Ramakrishnan S

CTO
Bharath K

VP of Sales

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Lead Associate - Transactional Quality - Chennai

Experience & Salary

Skills Required

Work Mode

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