Lead Assistant Manager-Back Office-Claims Administration

Job Description: As a Process Lead (Supervisor), you will oversee daily operations and act as a key liaison between the team, leadership, and external stakeholders. Your primary focus will be on ensuring service delivery, building strong stakeholder relationships, and driving continuous improvements to enhance customer and client satisfaction. Key Responsibilities: - Oversee daily operations to ensure efficient service delivery - Serve as a key liaison between the team, leadership, and external stakeholders - Build and maintain strong relationships with stakeholders - Drive continuous improvements to enhance customer and client satisfaction Qualifications Required: - Prior experience in a supervisory role - Strong communication and interpersonal skills - Ability to drive process improvements and deliver results - Excellent problem-solving abilities and decision-making skills,