Job Description:Job Title: Lead Analyst (Tax Ops)
Corporate Title: AVP
Location: Bangalore, India
Role Description
- The Business Analyst covers the analysis phase of a change initiative project that is targeted to design a target operating model on business processes, its required governance and management design to ensure improvements are realized in a robust and controlled environment.
- This includes analytical aspects outside the impacted area or team to ensure target design are aligned front to back.
What well offer you
As part of our flexible scheme, here are just some of the benefits that youll enjoy,
- Best in class leave policy.
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Your key responsibilities
- Define complex process and identify problem areas to work on a solution in partnership with architects, developers, and business users
- Design and conceptualize business solution options and articulate underlying impact analysis
- Effective communication upwards with experience on the production of management decks
- Actively supports the business strategy, plans, and values, contributing to the achievement of a high-performance culture
- Support the project manager as a Business Analyst to ensure that projects are on track based on business requirements
Your skills and experience
- Mandatory Payment Industry Experience of minimum 2-6 years. Work Experience in Payments Team within a Bank will also be considered
- Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Core Banking etc
- Hands on experience on support/operations/implementation of digital Wallets, PG integration and overall digital Payment ecosystem
- Sound Knowledge in SDLC, Payment Application and Integration.
- Understanding of Solution Architecture and Technology Architecture / Business Architecture will definitely be a plus
- Understanding on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs.
- Basic knowledge of one or more end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches of software development and conversion methodologies.
- Detailed understanding of India Stack digital payment products like IMPS/UPI/BBPS and ability to apply innovative use-cases across Bank business lines.
- Understanding of overall card processing mechanism and the underlying card security and compliance
- Understanding on overall Digital Payments security and compliance
- Experience and knowledge of analysis methods, tools and techniques, Business Analysis Life cycle, Writing BRDs, FRDs, Process Flows creation, User Stories etc.
- Ability to work independently and collaborate effectively with other team members and stakeholders (Operations, Technology, Project Team etc.)
- Excellent partnership with business/technology
- Demonstrable focus on delivery/execution and problem solving
- High attention to detail and ability to stay organized despite multiple demands
- Ability to commit and prioritize work duties and tasks. Project management/PMO experience would be preferred
- Excellent proven communication and documentation/presentation skills
- Ability to identify and escalate problems at an early stage
- Ability to work in virtual teams and matrix/global organizations
- Fluent in English (written/verbal)
Good to have skills:
- Understanding of PCI/DSS compliance and its implementation - Knowledge of Functional areas like SEPA, SWIFT Processing, Clearing systems (e.g. RTGS CHAPS /FED/NACHA etc.), Reconciliation and Investigations
- Understanding Retail banking or wealth and asset management will definitely be a plus
- Having exposure of International and Domestic Payments, Messaging and Flow (RTGS, NEFT, NACH, SWIFT, ISO
- Prior experience with Fintech companies or Banks in terms of overall implementation experience will help
Others
- Strong analytical skills
- Proficient communication skills
- Proficient English language skills (written/verbal)
- Ability to work in virtual teams and in matrixed organizations
- Excellent team worker
- Agile methodologies
- Presentation skills
- Facilitation skills
- Conflict resolution skills
