Role Purpose :MS Exchange :Hyd ,Pune
WO Rate :145k
Priority
Skill Family
Skills
Critical / Must have
Exchange 2019 Power Shell
Over 6+ years experience in Exchange Server PowerShell scripting
Experience in the Email Office platform (2010/2013/2016/2019 & O365)
Knowledge of Office 365 and the MS strategy for Office
Knowledge of Active Directory components and GPOs
Experience in identity and access management systems
Microsoft Windows Server platform
SCCM 2007/2012 and best practices for software delivery
Knowledge of Email platforms, preferably Exchange/Outlook
Knowledge of EUC, Macros and VB scripts. Coding knowledge/skills are preferred.
Critical / Must have
Programming/Scripting
Knowledge and experience using software packaging tools such as InstallShield, Orca, App-V sequencer, Wise, VBScript, and automation and scripting using PowerShell.
Develop and maintain PowerShell scripts to automate routine tasks and streamline operations. - Create scripts for system monitoring, reporting, and performance optimization. - Implement PowerShell-based solutions for Exchange Server management and administration
PowerShell scripting is essential for automating tasks, optimizing processes, and enhancing system efficiency.
Good to Have
Good knowledge in cyber security to deal with increasing focus in cyber threats in HSBC and being up-to-date in IT trend to observe new opportunities to improve the environment.
Good understanding of email/Instant messaging journaling.
Good understanding on Litigation, Legal Hold and Data retention
Medium
Soft skills
Communication,
Multi tasking,
Analytical and Problem-Solving skills,
Client Focus,
Accountability,
Partnership
Do
Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower
Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness
Team Management
Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management
Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management
Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement
Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation
