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Lead Administrator - L1

Lead Administrator - L1

Wipro

5 - 8 years

7 - 11 Lacs

mumbai

Posted:6 hours ago| Platform:

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Skills Required

san emc vnx disaster recovery failover brocade san nas cyberark redhat linux dbms root cause analysis veritas talent management rca vsp recruitment 3par privilege access management troubleshooting onboarding performance management

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role
Role Purpose:Storage L2
Must Have

SAN HPE XP7/XP8/Hitachi (VSP 5000), Primera/3PAR

Brocade SAN Fabric

Storage Replication technologies

Storage failover/failback in Disaster Recovery operations

Basic working knowledge of Windows and Red Hat Operating Systems and storage-related software & configuration parameters

Good To Have:

NAS Dell PowerScale (formerly ISILON)

Basic working knowledge of High-Availability solution Microsoft Cluster Service and Veritas InfoScale

Scripting / automation experience

Work with tools such as CyberArk (privileged access management), OMI suite (events/alerts management)

Flexible to work on shifts / weekends / Oncall support as followed. Shift Timings in IST

Early Morning Shift 4:30AM to 1:30PM

Morning Shift 6:30AM to 3:30PM

Afternoon Shift 11:30AM to 8:30PM

Evening Shift 2:30PM to 11:30PM

Afternoon Shift 1 12:30PM to 9:30PM **

Evening Shift 1 3:30PM to 00:30AM **

** Daylight saving ends period end Oct to end Mar every year

Saturday Shift 11:30AM to 8:30PM ***

*** Shift potentially added to cover Saturday planned activities. Staff will perform the standard work hours per week (Monday Saturday). Shift arrangement and hours to be finalized.

Oncall Support To provide Oncall support services on rotational basis

11:30PM to 4:30AM on weekdays after end of the Evening Shift work (Apr to Oct)

00:30AM to 4:30AM on weekdays after end of the Evening Shift 1 work (Nov to Mar)

Both Saturday and Sunday from Saturday 00:00AM to Monday 4:30AM

Weekend Support Mandatory to work on every 3rd Saturday of every month

Public Holiday Support Paris (Client) Holidays will be followed as public holidays
Do

Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)

Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution

Conduct technology capacity planning by reviewing the current and future requirements

Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable

Strategize & implement disaster recovery plans and create and implement backup and recovery plans

Manage the day-to-day operations of the tower

Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.

Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower

Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges

Develop shift roster for the team to ensure no disruption in the tower

Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.

Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps

Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness
Team Management

Resourcing

Forecast talent requirements as per the current and future business needs

Hire adequate and right resources for the team

Train direct reportees to make right recruitment and selection decisions

Talent Management

Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness

Build an internal talent pool of HiPos and ensure their career progression within the organization

Promote diversity in leadership positions

Performance Management

Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.

Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below

Employee Satisfaction and Engagement

Lead and drive engagement initiatives for the team

Track team satisfaction scores and identify initiatives to build engagement within the team

Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team

Exercise employee recognition and appreciation

Mandatory Skills:

EMC VNX Series Storage .
Experience5-8 Years .

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Lead Administrator - L1