LCA Contracts Coordinator

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself and a better working world for all. The GDS Ecosystem Relationship Contracts Coordinator will function out of the GDS Alliances Delivery Center and will be responsible for providing ongoing support for the new Ecosystem Relationship localization contracting process as well as other contracting support across EY's existing ecosystem relationships. The incumbent will support the delivery model for all Ecosystem Relationships, ensuring seamless service delivery and compliance with organizational policies and compliance mandates. The incumbent will own the process and work towards enhancing the current model, thereby ensuring readiness for accommodating a larger volume of contract support opportunities in the near future. **Your key responsibilities include:** - Contracting Process Management for new ecosystem relationships - Program Management and status reporting - Developing/Tracking/Reporting SLAs for the contracting process - Proactively coordinating with other Alliance Delivery Center teams (GDS RMS, etc.) and onshore team - Proactively following up with business teams and GCO teams in multiple countries to reduce bottlenecks in workflow and ultimately reduce turnaround times at each contract review step - Demonstrating flexibility and responsiveness despite time zone differences, especially for time-sensitive requests - Supporting ERMS data & contracts management/maintenance - Regular Reporting (e.g., reports to Risk Management, Ecosystem Leadership, etc.) - Proactive BRET & contract renewal support - Developing and following strict quality control procedures (e.g., Document version control processes) - Managing exceptions and consulting/escalating as needed - Contract reviews to identify & flag changes to specific contract terms (e.g., Independence terms) - Liaising with Global/Local GCO - Liaising with Global/Local Independence - Maintaining the country legal and Independence contacts list - Supporting the supplier onboarding processes with Alliance partners - Bringing innovative thoughts, taking proactive steps for improving the existing process. Finding better ways to perform existing tasks through continuous process innovation, taking the initiative in identifying possible bottlenecks, and taking suitable measures to mitigate them. Exploring Digital or Robotics automation opportunities. **Skills and attributes for success:** - Experience working with contracts and ability to evaluate changes and summarize impacts - Excellent proficiency with MS Word, including the ability to manage versions, track changes, compare documents, etc. - Ability to work with senior onshore stakeholders, excellent relationship and stakeholder management skills, ability to develop trusted business advisor relationships with onshore stakeholders - Experience with virtual working preferable across multiple geographies, including cultural sensitivity, with a global mindset - Proven instances of being able to independently identify and resolve issues, come up with root cause evaluation and mitigation strategies thereby ensuring issues are not recurring - Strong conceptualization skills, able to visualize, define, and design new processes that are robust with an eye towards continuous process improvement - Strong documentation skills, able to draft detailed process documentation using appropriate writing skills and visual representation. Experience in using process mapping tools like SIPOCs, cross-functional flow charts (created using MS Visio). Experience with creating training materials - Experience working with Alliance/Partner programs in a professional services or technology company. Exposure to Alliance program contracts will be an added advantage. - Knowledge of EY & GDS operations, including org structure, operating model, management information systems, independence concepts, etc. (for internal candidates), Big 4 consultancy exposure with experience in leadership support/strategic environment (for external candidates) **To qualify for the role, you must have:** - Graduate in Commerce, Business Administration, or Law - Masters in Business Administration (Finance, Risk, Entrepreneurship, etc) - Exposure (work experience or academics) to Corporate and Finance Law would be an advantage **Ideally, you'll also have:** - 10+ Years of work experience **Technologies and Tools:** - Proficient use of MS Office suite of tools **What we look for:** - Highly organized with program/project management skills - Excellent verbal and written communication skills with the ability to succinctly summarize issues/challenges to be resolved In summary, the role of GDS Ecosystem Relationship Contracts Coordinator at EY involves managing the contracting processes for new ecosystem relationships, ensuring compliance with policies, and supporting the delivery model for all Ecosystem Relationships. The ideal candidate should have experience in contract management, strong MS Word skills, excellent stakeholder management abilities, and a proactive approach towards process improvement. Additionally, the candidate should have a background in Commerce, Business Administration, or Law, with a Master's in Business Administration being an advantage. If you possess the required qualifications and skills, we encourage you to apply for this role and be part of our mission to build a better working world at EY.,