Position Overview: We are looking for a visionary Chief Implementation Officer IT & Digital Integration to lead the institution-wide digitization effort. This position will spearhead the digital integration of all institutes , establish a centralized digital data warehouse , and implement Business Intelligence (BI) and Business Analytics (BA) tools for informed, data-driven management decisions. The role will also ensure IT readiness for critical inspections from INC, MNC, MUHS, OT/PT Council, NABH, NAAC, etc. Key Responsibilities: Digital Integration & Infrastructure: Lead end-to-end integration of digital systems across all educational and healthcare units. Unify disparate software systems (HRMS, LMS, HMS, EMS, Finance, etc.) into a centralized, interoperable framework . Implement smart campus solutions including biometric, CCTV, telemedicine, and e-governance platforms. Central Digital Warehouse & Data Management: Design and build a central digital data warehouse to consolidate academic, HR, clinical, finance, and infrastructure data. Establish data governance policies, metadata management, and secure cloud/on-premise storage architecture. Ensure data normalization, cleaning, versioning, and mapping across departments and systems. BI/BA Implementation for Institutional Intelligence: Deploy enterprise-grade Business Intelligence (BI) and Business Analytics (BA) tools. Enable real-time dashboards for leadership across HR, Academics, Finance, Clinical, Accreditation, and Admin functions. Support management with predictive analytics, operational insights, and compliance tracking. Inspection Readiness & Regulatory Compliance: Ensure digital readiness for inspections by INC, MNC, MUHS, OT/PT Council, NAAC, NABH, etc. Create digital audit trails, centralized documentation systems, and regulatory dashboards. Integrate analytics to support evidence-based compliance and continuous quality improvement. Team Leadership & Vendor Management: Build and lead a skilled IT, data, and digital transformation team. Manage vendor selection, technology partners, implementation consultants, and SaaS contracts. Train and upskill internal stakeholders to adopt digital tools across campuses. Ideal Candidate Profile: Education: B.Tech/BE in Computer Science/IT preferably M.Tech/MBA in IT Management from IIM/IIT or equivalent preferred Certifications in PMP, ITIL, Cloud Architecture, Data Science, or BI tools (Power BI, Tableau, etc.) desirable Experience: 10-15+ years in IT/digital implementation, with 5+ years in senior leadership roles in IT management and integration. Proven experience in enterprise-wide system integration , data warehouse creation , and BI/analytics tools Background in healthcare and/or higher education institutions is essential Skills: IT Strategy & Transformation Data Architecture & Integration BI/BA Tools (Power BI, Tableau, Qlik, etc.) Project Management & Vendor Coordination Cloud Platforms (AWS, Azure, GCP) Cybersecurity & Compliance Team Building & Cross-functional Collaboration How to Apply: Applications can be submitted via Naukri.com by applying on the vacancy post. Application Deadline: [30/04/2025]
Job Summary: The Head of Marketing is responsible for planning, developing, and executing comprehensive marketing strategies to promote the hospital's services, enhance brand visibility, drive patient acquisition, and strengthen stakeholder relationships. The role demands a strong understanding of healthcare marketing, digital strategies, patient behavior, and regulatory compliance. ______________ Key Responsibilities: Strategic Planning & Leadership Develop and implement annual marketing plans aligned with the hospitals strategic objectives. Lead and mentor the marketing team, ensuring high performance and collaboration. Analyze market trends, competitor activities, and patient demographics to inform strategy. Branding & Communication Build and maintain a strong hospital brand image across all platforms. Oversee development of marketing collateral, patient education materials, and internal communications. Coordinate with PR agencies/media to manage public relations and crisis communications. Digital Marketing Drive digital marketing initiatives including SEO/SEM, social media, online advertising, and content marketing. Oversee website performance, patient engagement tools, and online reputation management. Track digital campaign performance and optimize based on insights. Patient Engagement & Acquisition Design and implement patient outreach programs, health camps, and community engagement initiatives. Monitor patient feedback and satisfaction to continuously improve services. Collaborate with clinical teams to promote key specialties, new services, and health packages. Business Development Identify new market segments and business opportunities (corporate tie-ups, insurance partners, wellness programs, etc.). Support the sales team in lead generation, physician referral programs, and strategic partnerships. Budgeting & Compliance Develop and manage the marketing budget efficiently. Ensure marketing activities comply with medical ethics, advertising standards, and healthcare regulations. ______________ Qualifications: Bachelors degree in Marketing, Business Administration, or a related field (MBA preferred). 8-15 years of progressive marketing experience, with at least 3-5 years in a leadership role. Prior experience in healthcare/hospital marketing is strongly preferred. ______________ Key Skills & Competencies: Strong leadership and team management Excellent communication and interpersonal skills Digital marketing expertise Analytical and strategic thinking Ability to handle high-pressure situations Understanding of healthcare regulations and patient privacy norms KRA 1. Revenue: a. Study the budget and prepare plan to achieve revenue as per budget b. Percolate targets to the team and lead planning of actions for them c. Monitor plan and achievement of revenue on a daily basis d. Take corrective actions where required 2. Patient Footfall: a. Study NMC norms for vartious categories b. Percolate targets to the team and lead planning of actions for them c. Monitor plan and achievement of footfall on a daily basis d. Take corrective actions where required 3. Stakeholders experience improvement a. Identify 3 key processes to be improved for patients / potential patients based on previous feedback / grievances received b. Prepare and implement a structured action plan for improvement c. Monitor progress of actions implemented d. Review grievances received and actions taken for resolution e. Specifically work on converting actions into process improvements 4. Consultant / HOD / HOU and Superspecialist communication, co-ordination and satisfaction. a. Reflect on MSBD escalations and issues raised in the past b. Prepare an action plan for recurring issues c. Implement actions through appropriate teams d. Monitor impact on a periodic basis 5. District Coverage a. Study current district coverage and identify new districits to be added this year b. Work with HR on deploying manpower in the new districts c. Prepare plan for entering the district through various activities d. Monitor progress of planned actions and data on patient footfall from those districts 6. Tie ups.: TPA & Govt a. Work on identified TPA and other tie ups by initiating communication, working with internal teams on requirements and documentation b. Liaison for getting the tie ups done 7. Self development a. Participate in the 360 survey conducted by North Star and provide honest feedback on Self b. Receive feedback openly and reflect on own development areas c. Participate in preparation of own IDP - LDP d. Take ownership of Self IDP - LDP and work on defined actions e. Seek help / support where obstacles are faced f. Identify key conferences for participation g. Attend approved conferences and share learning with the team h. Implement changes, as felt necessary, based on learning 8. People development in the department a. Identify training needs for the team as well as for individual team members b. Work with Unit HR and L&D to conduct relevant programs c. Monitor effectiveness of training conducted through actions implemented by team. Personally mentor key team members on improvement d. Design and conduct employee engagement initiatives for the team e. Have 'Stay' dialogues with key team members and resolve their concerns, if any f. Monitor reasons for attrition and make an attempt to resolve them. About the job We are Looking for Dynamic and Experienced Marketing Head Responsibilities Driving overall revenue of the unit Responsible to deliver BD volume and revenue from the Trade channel, Insurance, Corporate/PSU and others Empaneling CARE with other corporates - public & private and maintain trackers for all contracts and renewals Proper deployment of team members in the territories and expanding coverage into new territories as per potential Tracking competition sales and activities on regular intervals Ensuring proper coverage of Doctors, Doctor database, maintaining the number and frequency of vISItS Ensuring proper day to day monitoring of referrals generated Team management, recruitment and retention Conducting seminars, Continual Medical Education (CME) programs, ORC's, conferences and camps on a regular basis. Joint field work with executives/TLs and maintain a healthy relationship with doctors (internal and external), corporates, Insurance & TPAs on a regular basis. Strategizing on sales and activities to generate revenue and brand awareness for the unit Planning and execution with unit/corporate branding/digital team for unit specific campaigns and activities Monthly reports, MIS on sales, coverage, competition, activities, referrals, payor mix, attrition etc. Required knowledge Must have worked in a similar capacity for at least 5 years Should have managed a team size of 10+ direct reportees Should have managed unit level branding / activities and digital initiatives Go getter, passionate in driving sales, team player and love challenges Preferred candidate profile Bachelor's degree in Marketing, Business Administration, or a related field (Master's degree preferred) >12 years' experience in healthcare marketing with a focus on doctor referrals and neighborhood marketing. Strong knowledge of the healthcare industry and its trends. Excellent communication, negotiation, and relationship-building skills. Strategic thinker with the ability to develop and execute marketing plans. Leadership experience and the ability to motivate and manage a team. If you are a results-driven marketing professional with a passion for healthcare and a track record of driving business growth, we invite you to apply for this exciting opportunity to lead our hospital marketing team.
Job Title: Head Medical Administration Location: Lata Mangeshkar Hospitals, Nagpur Industry: Healthcare / Hospital Experience: 12–20 years Qualification: MBBS / MD (Hospital Administration or equivalent preferred) Employment Type: Full Time About Us Lata Mangeshkar Hospitals, a leading multi-speciality healthcare institution in Central India, is dedicated to delivering excellence in patient care, medical education, and clinical services. We are looking for a dynamic and experienced Head – Medical Administration to lead and manage our hospital’s medical administration operations. Key Responsibilities Lead and oversee all aspects of hospital medical administration, ensuring compliance with clinical governance and regulatory standards (NABH, NABL, ISO, etc.). Collaborate with senior management to implement strategic initiatives for operational excellence. Ensure smooth coordination between clinical, nursing, and administrative teams. Supervise medical records management, medico-legal documentation, and hospital accreditation processes. Develop and implement policies, SOPs, and protocols for effective hospital administration. Drive quality improvement programs, patient safety initiatives, and cost-effective operations. Handle liaison with government authorities, accreditation bodies, and external agencies. Monitor and improve patient flow, OPD/IPD coordination, and emergency response systems. Mentor and train medical administration staff to build a high-performance team. Desired Candidate Profile MBBS / MD (Hospital Administration or equivalent) with 12–20 years of experience in large multi-specialty hospitals. Strong leadership skills with the ability to manage cross-functional medical teams. In-depth knowledge of hospital operations, regulatory requirements, and accreditation standards. Excellent communication, problem-solving, and decision-making abilities. Proven ability to handle high-pressure situations and ensure seamless hospital functioning. Work Location: Nagpur, Maharashtra Salary: Commensurate with qualifications and experience
Job Title: Marketing Executive Hospital Industry Location: Lata Mangeshkar Hospitals, Nagpur, Maharashtra Industry Preference: Hospital / Healthcare industry candidates only About Us: Lata Mangeshkar Hospitals, Nagpur, is a leading multi-specialty healthcare institution dedicated to providing quality medical services with patient-centric care. We are looking for dynamic marketing professionals with proven experience in hospital marketing to strengthen our outreach and growth initiatives. Key Responsibilities: Execute marketing strategies to promote hospital services and specialties. Conduct regular visits to doctors, corporate clients, and referral partners to enhance patient footfall. Plan and coordinate promotional activities, medical camps, and community outreach programs. Assist in branding and visibility activities across digital and offline channels. Maintain and expand hospital’s referral network. Track, analyze, and report marketing campaign performance. Collaborate with the corporate marketing team for events, exhibitions, and tie-ups. Desired Candidate Profile: Graduate / Postgraduate in Marketing, Business Administration, or related field. Mandatory: Minimum 2–4 years of experience in marketing within the hospital or healthcare industry . Strong communication, networking, and negotiation skills. Ability to work in a target-driven environment. Willingness to travel locally for business development activities. Employment Type: Full-Time Experience: 2–4 years (hospital/healthcare industry only) Salary: As per industry standards and experience How to Apply:
Job Title: Marketing Manager Corporate Business (Hospital Industry) Location: Lata Mangeshkar Hospitals, Nagpur, Maharashtra Industry: Healthcare / Hospital Department: Marketing – Corporate Business Employment Type: Full Time About Us: Lata Mangeshkar Hospitals, Nagpur, is a leading multi-speciality healthcare institution committed to providing world-class medical care, patient-centric services, and innovative healthcare solutions. We are looking for an experienced and dynamic Marketing Manager – Corporate Business from the hospital industry to drive our corporate tie-ups, strategic partnerships, and institutional business growth. Key Responsibilities: Develop and execute corporate marketing strategies to expand business from corporate clients, PSUs, TPAs, insurance companies, and government organizations. Build and maintain strong business relationships with corporate HR, wellness officers, insurance companies, and referral partners. Plan and conduct corporate health check-up camps, wellness programs, and promotional events. Prepare and deliver impactful corporate presentations to promote hospital services and specialties. Coordinate with internal departments to ensure smooth delivery of services for corporate clients. Track, monitor, and report corporate business growth, lead generation, and conversion rates. Negotiate and finalize corporate contracts and service agreements. Keep updated on competitors’ corporate marketing strategies and market trends. Candidate Requirements: Experience: Minimum 5–8 years in Corporate Marketing within the Hospital Industry (multi-speciality hospitals preferred). Qualification: MBA/PGDM in Marketing, Hospital Administration, or equivalent. Strong corporate networking skills with proven track record of securing corporate business. Excellent communication, negotiation, and presentation skills. Ability to work independently with a target-driven approach. Knowledge of healthcare industry trends, corporate wellness models, and insurance/TPA processes. Salary: As per industry standards (commensurate with experience and qualifications) Work Location: Lata Mangeshkar Hospitals, Nagpur, Maharashtra
Job Title: Medical Social Worker Location: Lata Mangeshkar Hospitals, Nagpur Industry: Hospital & Healthcare Employment Type: Full Time About Us: Lata Mangeshkar Hospitals, Nagpur, is one of the leading multi-specialty healthcare institutions in Central India, committed to providing patient-centered medical services with compassion and excellence. We are looking for a Medical Social Worker to strengthen our patient care and community outreach efforts. Key Responsibilities: Provide psychosocial support to patients and their families during hospitalization. Assist in counseling, emotional support, and crisis intervention for patients and caregivers. Coordinate discharge planning and ensure patients have access to required post-hospitalization services. Help patients navigate financial assistance programs, insurance documentation, and government schemes. Organize and participate in community outreach programs, health awareness camps, and patient education initiatives. Collaborate with doctors, nurses, and allied health staff for holistic patient care. Maintain accurate patient records, reports, and case histories for follow-up. Required Qualifications & Experience: Masters degree in Medical & Psychiatric Social Work (MSW) / Sociology / Psychology from a recognized university. Minimum 2–5 years’ experience in hospital industry (mandatory). Strong communication, counseling, and interpersonal skills. Ability to work empathetically with patients from diverse backgrounds. Knowledge of healthcare systems, community resources, and social welfare schemes. Preferred Skills: Fluency in English, Hindi, and Marathi. Experience in palliative care, rehabilitation, or patient advocacy. Strong documentation and reporting abilities. Salary: As per industry standards and experience.
Job Title: Digital Transformation Specialist Location: Lata Mangeshkar Hospitals, Nagpur Industry: Hospital & Healthcare Employment Type: Full Time Experience Required: 510 years (Preferably from Hospital/Healthcare Industry) About Us: Lata Mangeshkar Hospitals is a leading multispeciality healthcare institution in Central India, committed to delivering excellence in patient care, education, and innovation. We are seeking an experienced Digital Transformation Specialist to lead our technology-driven process improvements and support our journey towards a digitally enabled hospital ecosystem. Key Responsibilities: Develop and implement a digital transformation roadmap aligned with hospitals strategic goals. Drive automation and process digitization across clinical, administrative, and support functions. Collaborate with department heads to identify technology integration opportunities for improved efficiency and patient experience. Manage digital health solutions including EMR, HIS, telemedicine platforms, patient portals, and mobile apps. Coordinate with IT, operations, and clinical teams to ensure smooth execution of digital projects. Monitor KPIs for digital initiatives and prepare performance and ROI reports for management. Stay updated on healthcare technology trends and propose innovative solutions. Ensure compliance with data security, privacy, and healthcare IT regulations. Desired Candidate Profile: Bachelor’s degree in IT, Computer Science, Healthcare Administration, or related field. Certification in Digital Transformation / Healthcare IT / Project Management preferred. 5-10 years’ experience in digital transformation, healthcare IT, or technology project management (Hospital industry experience mandatory). Strong knowledge of healthcare software systems (HIS, EMR, PACS, LIS, etc.). Proven ability to manage cross-functional teams and large-scale projects. Excellent communication, analytical, and change management skills.
Job Title: Head BDSM (Business Development, Strategy & Marketing) – Hospital Industry Location: Lata Mangeshkar Hospitals, Nagpur Organization: NKP Salve Institute of Medical Sciences & Lata Mangeshkar Hospital Job Description: We are seeking an accomplished Head – BDSM to lead our Business Development, Strategic Planning, and Marketing initiatives across Lata Mangeshkar Hospitals. The candidate must be from the hospital/healthcare industry , with a proven track record in driving growth, brand visibility, and strategic tie-ups for multispecialty healthcare institutions. Key Responsibilities: Develop and execute strategic business development plans to expand hospital services and revenue streams. Identify and build relationships with corporate clients, insurance companies, TPAs, and referral networks. Plan and implement effective marketing campaigns, digital outreach, and patient engagement activities. Conduct market research to identify growth opportunities, competitive positioning, and service gaps. Drive hospital branding, PR, and community outreach programs. Lead corporate health checkup programs, medical camps, and institutional collaborations. Prepare and monitor annual business and marketing budgets. Work closely with hospital leadership for new service launches and strategic expansion projects. Track, analyze, and report on performance metrics for business development and marketing activities. Qualification & Experience: Graduate / Postgraduate in Hospital Administration, Healthcare Management, Marketing, or related field. Mandatory: Minimum 10 years of experience in business development & marketing in the hospital industry , with at least 5 years in a senior leadership role. Strong network within the healthcare sector and experience in corporate tie-ups. Proven ability to lead high-performing teams and deliver measurable results. Key Skills: Hospital Business Development Strategic Planning & Execution Corporate & TPA Relations Healthcare Marketing & Branding Digital Marketing in Healthcare Patient Engagement Strategies Employment Type: Full-time, Senior Management Compensation: Attractive and commensurate with qualifications & experience.
JOB RESPONSIBILITIES OF JR MANAGER CSR & FACILITATION Qualification & Exp Graduate, must have knowledge in Computer Basics (Word, Excel, Power point) with 8 years of experience in CSR activities in media and hospital industry Reporting to AGM – Trade, Credit, CSR Reported by COORDINATOR – CSR & MEDIA Duty Timing/ Hour 8hrs, to adjust leave or absence; for any emergency work timing can be extended as per requirement Duties: To handle all CSR activities related to Hospital Staff Welfare Programme, Healthcare Programme, Charity & Social Awareness Programme, Other events, Media activities Shall coordinate and handle in absence of Coordinator – CSR & Media. Shall divide the entire programme’s responsibility with Coordinator – CSR & Media and cooperate, coordinate with each other to accomplish the entire department’s activity with TAT. Shall handle all documentation work of the CME & Health Checkup programme. Shall make all arrangements for birthday celebration of the following: (a) Birthday & Anniversary celebration of Board of Directors (sending birthday wish through watsup, email and official message, arrangement of room for celebration, decoration of room, cake, bouquet, gift, invitation to staff) (b) Birthday celebration of MS, Consultant – Surgery & HOD – Pathology (sending birthday wish through watsup, email and official message, arrangement of room for celebration, decoration of room, cake, bouquet, gift, invitation to staff) Shall coordinate for formation of CSR COMMITTEE for every programme with approval of Board of Directors. Shall conduct a meeting one month prior to the event’s date for all outdoor and indoor programmes along with the committee member in the presence of Board of Directors. Shall take all approvals from the Board of Directors related to the conduct of event, budget fixation, purchase of items, vendor fixation and invitee list immediately after the meeting. Shall be responsible for inviting the guest and make personal visit on behalf of the company to invitee with proper invitation format along with Coordinator – CSR & Media . Shall ensure all members involved in the event are doing their assignment as per their instruction within TAT. Maintain soft and hard copy of every programme’s SOP (includes budget, committee member’s name, coordinating organizer’s name, vendor list, F&B arrangements, programme schedule, invitee list, etc) for all programmes of Sparsh Hospitals under the guidance and supervision of the Board of Directors. All documents should be kept in CSR file with duly signed and also shall share the details also with Coordinator – CSR & Media. Shall maintain soft and hard copy of every programme’s MOM after completion of every event for future reference and correction against any lapses happened in the event. All documents should be kept in CSR file with duly signed. (SHALL SHARE THE DETAILS ALSO WITH COORDINATOR – CSR & MEDIA) RESPONSIBILITIES: CSR ACTIVITIES: Shall ensure smooth execution of all CSR programmes. Shall make proper planning and coordination of all activities of the CSR programme before final execution. Shall coordinate with vendors in different category for completion of the CSR programme. Shall make all budgeting of the programme and get approval from HOD and management. Programme material designing and drafting. Designing e-invitation and banners. Print out of programme materials, invitations, banners, magazines. MEETINGS: Attend daily meeting with HOD on SKYPE or Direct Meeting regarding CSR programme development status. Attend monthly review meeting with team, reporting head and Board of Directors in Corporate Office at the end of month. Attend other intra-department meetings as and when directed by management TRAINING: Attend training on entire marketing procedure as and when conducted by HOD and management OTHER ACTIVITIES: Be easily contactable, and able to reach promptly to hospital on emergency call. Discipline & Punctuality at work place. Shall have to handle any extra responsibility when assigned as per the discretion of the management’s requirement from time to time. To assist in different activities as and when directed by HOD or Management from time to time. Shall perform any other duties allotted by the reporting authorities as and when required Yearly appraisal and other benefits is linked with the performance as per the work assigned. Shall equally be responsible for the success or failure of all activities of the department as assigned from time to time. REPORTS: Send daily & monthly report to DGM – BD, CA & CSR. Send the following reports: Status of CSR programmes of the month with total expenditure and vendors contacted for the programme Coming Month’s CSR Activities List & Plan of Action CSR Budget
JOB DESCRIPTION of EXECUTIVE-BD/ JR. EXECUTIVE BD Desirable Qualification Any Graduate with added qualification in Post Graduate Diploma or MBA in Marketing, must have knowledge in Computer Basics (Word, Excel, Power point) Experience Must have min. 1-2 years experience in business development in the hospital & pharma industry is preferable Or Fresher Reporting to AM - BD & BDM (in allocated zone) (Directly) DGM-BD & CA, Sr. Manager- BD & CA (Indirectly) Duty Timing/ Hour 8hrs, to adjust leave or absence; for any emergency work timing can be extended as per requirement DUTIES: Contacting potential doctors, identifying their needs, giving presentation on hospital’s treatment facilities and the USP of the hospital’s treatment quality and convincing them to send patients; Arranging appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calling; Regularly attending and making presentations to doctors in different hospitals and pharmacists in the retail sector. Presentations may take place in medical settings during the day, or may be conducted in the evenings at a local hotel or conference venue; Building and maintaining positive working relationships with medical staff and supporting administrative staff in the hospital; Keeping detailed records of all contacts and send a detailed copy in the designated format in daily, weekly and monthly reporting format. Reaching (and if possible exceeding) monthly and annual sales targets; Planning work schedules and weekly and monthly timetables with Reporting Head on future targets and business generation. Keeping up to date with the latest clinical data supplied by the reporting head, and interpreting, presenting and discussing this data with him during discussion; Monitoring competitor activity and competitors' products; Maintaining knowledge of new developments in the national health service (NHS) and staying informed about the activities of health services in a particular area, anticipating potential negative and positive impacts on the business and adapting strategy accordingly to make changes in marketing plan; Developing strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector; RESPONSIBILITIES: BUSINESS DEVELOPMENT: Prepare a Schedule chart of all visit and Follow-up with existing doctors, ambulance drivers and other hospital or clinic staff for regular business. Prepare a monthly schedule chart of cold call and visit for new tie-up with clinics, diagnostic center and doctors in the assigned area for new business generation. Make calls daily and visit to doctors as per the schedule time and report to Sr. Manager – Trade Business. Maintaining good relations and understand with all doctors, ambulance drivers and other hospital or clinic staff who are giving business to us. Conduct promotional activities like Health Camp and CME in his area of operation for more business generation with expenditure details for the same. Prepare a report in end of the month for the next month’s new tie-up, business revenue target, no of patient admission both IPD & OPD. Visiting Doctors regularly for OPD & IPD Patient referrals. Visiting small diagnostic centers & Nursing Homes for Pathology & radiology Investigations business generation. Regular follow up visit to hospitals, nursing homes clinics in assigned area of operation for business growth and business revenue generation. Getting relationship with all the sources where hospital can get outside referral patients. Coordinating Pamphleting work in News paper. Collecting Ideas for extracurricular promotional activity & helping the management for executing the same for Hospital Branding. Organizing paid or free Health Camps in their operating areas on regular basis. Suggesting CME or Doctor Get-together party & executing the same throughout the year. Collecting Doctors Photographs, Birthday & Anniversary dates for the SMS wishes Wishing the regular feeders of Sparsh on their special occasions. Giving the doctor’s payments on daily basis. Taking initiatives in the Mass Event of the organization. Giving invitation letters for Sparsh annual events. PATIENT SERVICE: Coordinate with patient and patient party to look after all lapses or extra benefits they are expecting in treatment of their patients. Coordinate with related departments to resolve patient grievance or to follow-up smooth treatment service is provided. Ensure proper availability of all services to the patients admitted for treatment. Meet patient’s relative in case they want to discuss with him for any treatment related issues. Ensure resolution of complaints related to patient’s treatment on immediate basis to maintain goodwill and patient satisfaction with TAT. MEETINGS: Attend daily meeting with HOD on SKYPE as and when required regarding new retail development status, target achievement and performance status. Attend monthly review meeting with team, reporting head and Board of Directors in Corporate Office at the end of month. Attend other intra-department meetings as and when directed by management TRAINING: Attend training on entire marketing procedure as and when conducted by HOD and management OTHER ACTIVITIES: Be easily contactable, and able to reach promptly to hospital on emergency call. Discipline & Punctuality at work place. To assist in different activities as and when directed by HOD or Management from time to time. Shall perform any other duties allotted by the reporting authorities as and when required. Target of the individual shall be set by the reporting authority based on his area of operation and designation REPORTS: Send daily & monthly report to Reporting BDM or Asst Manager – BD. Send the following reports: 1. Status of target given for no of retail patients admitted and revenue generated under his name 2. No of visits and new retail empanelment 3. No of patient complaints attended 4. Tour Bills as per standard practice 5. No of promotional camps conducted with expenditure bills
JOB DESCRIPTION of DGM BD, CA & CSR Desirable Qualification Any Graduate with added qualification in PGDM or MBA in Marketing, must have knowledge in Computer Basics (Word, Excel, Power point) Experience At least 12+ years experience in business development in corporate, retail sales in hospital industry Reporting to CMD, ED, FD, DR. RAJESH PADHI Reported by Sr. Manager – BD & CA, AM – BD, Sr. Coordinator – BD & CA, Jr. Manager – CSR Duty Timing/ Hour 8hrs, to adjust leave or absence; for any emergency work timing can be extended as per requirement DUTIES: To Lead, Develop, Monitor, Train, Guide & Direct the team according to the Organizational need. To formulate Brand plan and purpose, formulating various Marketing strategies in accordance to corporate policy for the hospital brand building. To develop all communications required for the hospital brand. Taking care of all Tie-up (Empanelment) procedures with Corporate, TPA & Government Bodies. To explore new geographical areas/ markets/ Doctors for increasing the OPD/IPD flow. To ensure renewal of all existing TPA & Corporate tie-ups within stipulated time frame. Interact with the Operations/ Admin/ Billing/Nursing Departments to ensure seamless delivery of service to all TPA/ Corporate clients. Visiting to all corporate offices to develop the relationship and to update our hospital facilities. Visiting to all doctors from different places of Odisha as & when required to expand the Retail Business and as well as Credit Business. Monitoring of daily/monthly statements of all Credit patients. To make periodic correspondence with TPA & Corporate officials in connection with update of hospital facilities. Coordination and facilitation with corporate billing and collection department for seamless realization of hospital dues. Timely updation and communicate to the billing, operations department on new amendments in the existing MOU or agreements with TPA and corporate. To co-ordinate, plan and organize CME and other events relating to business development with the help of my team. RESPONSIBILITIES: BUSINESS DEVELOPMENT: 1. Prepare a monthly tour schedule plan for new tie-up with potential clients in Corporate/ Government/ TPA sector, etc. 2. Prepare a monthly tour plan for visit to existing clients for more business generation and maintain good relations with them. 3. Make calls or visit to clients as per the schedule prepared and keep updated. 4. Prepare a TAT chart of closing tie-up process with new clients and pending tie-ups. 5. Follow-up with existing clients for renewal updates and processing. 6. Conduct promotional activities like Health Camp and CME at client’s place for more business generation. 7. Preparation of yearly/ monthly budget for BD expenditure. 8. Make all budgeting plans of CSR activities for the month and for the year. DOCUMENTATION: 1. Prepare tariff quotation and discuss with FD for final approval to process with tie-up procedure. 2. Prepare empanelment letter with approved service charge quotation and submit along with the relevant documents to the client interested for tie-up. 3. Assign, Scrutiny and verify all documentation work prepared by down the line reportee. 4. Verification of documents for Renewal of existing tie-ups, preparation and submission before last date of renewal. PATIENT SERVICE: 1. Coordinate with operations department in case of any issue related to proper availability of services to the patients admitted in the hospital. 2. Meet patient’s relative in case they want to discuss with him for any treatment related issues. 3. Ensure resolution of complaints related to patient’s treatment on immediate basis to maintain goodwill and patient satisfaction. MEETINGS & REVIEW: 1. Conduct daily review with business development team. 2. Conduct monthly review meeting with entire team on new business development status, total business and revenue generation (OPD & IPD), team’s performance and other issues. 3. Attend other intra-department meetings and share all information with the team as per schedule. 4. Conduct weekly or fort-night meeting with in-house consultants to discuss on patient review, doctor’s need, business growth. TRAINING: Train the down the line reportee on entire processes of the department. Check the progress and performance of the reportee and make training schedule to train accordingly. OTHER ACTIVITIES: Prepare target sheets on new client empanelment, revenue generation, ensure 100% achievement as per the target along with his team. Incase target is not achieved; then ensure to achieve the deficit in the subsequent month along with team. Be easily contactable, and able to reach promptly to hospital on emergency call. Discipline & Punctuality at work place. To assist in different activities as and when directed by Management from time to time. Shall perform any other duties allotted by the management as and when required REPORTS as per approved format: Send monthly report to CMD & FD. The following reports to be sent: 1. Final status of revenue generation target achieved 2. Tour Plan status (new & existing clients in Trade & Credit Business) 3. No of CME & health Camp 4. No of New Empanelment tied-up 5. No of New Empanelment tie-up in process with follow up date & expected date of final tie-up 6. Tour Bills as per standard practice 7. No of Complaints received and resolved in a month during treatment of patients admitted under his clients 8. Monthly CSR budget & programme details Send monthly report to HR 1. Leave data 2. Indiscipline or absconding data (on same day)
JOB RESPONSIBILITIES OF COORDINATOR CSR & MEDIA Qualification & Exp Graduate, must have knowledge in Computer Basics (Word, Excel, Power point) with 4 years of experience in CSR activities in media and hospital industry Reporting To JR MANAGER – CSR & FACILITATION Reported By None Duty Timing/ Hour 8hrs, to adjust leave or absence; for any emergency work timing can be extended as per requirement Duties: To handle all CSR activities related to Hospital Staff Welfare Programme, Healthcare Programme, Charity & Social Awareness Programme, Other events of Hospital, Media activities Shall coordinate and handle in absence of Coordinator – CSR & Media. Shall divide the entire programme’s responsibility with Coordinator – CSR & Media and cooperate, coordinate with each other to accomplish the entire department’s activity with TAT. Shall handle all documentation work of the CME & Health Checkup programme. Shall make all arrangements for birthday celebration of the following: (a) Birthday & Anniversary celebration of Board of Directors (sending birthday wish through watsup, email and official message, arrangement of room for celebration, decoration of room, cake, bouquet, gift, invitation to staff) (b) Birthday celebration of MS, Consultant – Surgery & HOD – Pathology (sending birthday wish through watsup, email and official message, arrangement of room for celebration, decoration of room, cake, bouquet, gift, invitation to staff) Shall coordinate for formation of CSR COMMITTEE for every programme with approval of Board of Directors. Shall conduct a meeting one month prior to the event’s date for all outdoor and indoor programmes along with the committee member in the presence of Board of Directors. Shall take all approvals from the Board of Directors related to the conduct of event, budget fixation, purchase of items, vendor fixation and invitee list immediately after the meeting. Shall be responsible for inviting the guest and make personal visit on behalf of the company to invitee with proper invitation format along with Coordinator – CSR & Media . Shall ensure all members involved in the event are doing their assignment as per their instruction within TAT. Maintain soft and hard copy of every programme’s SOP (includes budget, committee member’s name, coordinating organizer’s name, vendor list, F&B arrangements, programme schedule, invitee list, etc) for all programmes of Sparsh Hospitals under the guidance and supervision of the Board of Directors. All documents should be kept in CSR file with duly signed and also shall share the details also with Coordinator – CSR & Media. Shall maintain soft and hard copy of every programme’s MOM after completion of every event for future reference and correction against any lapses happened in the event. All documents should be kept in CSR file with duly signed. RESPONSIBILITIES: CSR ACTIVITIES: Shall ensure smooth execution of all CSR programmes. Shall make proper planning and coordination of all activities of the CSR programme before final execution. Shall coordinate with vendors in different category for completion of the CSR programme. Shall make all budgeting of the programme and get approval from HOD and management. Programme material designing and drafting. Designing e-invitation and banners. Print out of programme materials, invitations, banners, magazines. MEETINGS: Attend daily meeting with HOD on SKYPE or Direct Meeting regarding CSR programme development status. Attend monthly review meeting with team, reporting head and Board of Directors in Corporate Office at the end of month. Attend other intra-department meetings as and when directed by management TRAINING: Attend training on entire marketing procedure as and when conducted by HOD and management OTHER ACTIVITIES: Be easily contactable, and able to reach promptly to hospital on emergency call. Discipline & Punctuality at work place. Shall have to handle any extra responsibility when assigned as per the discretion of the management’s requirement from time to time. To assist in different activities as and when directed by HOD or Management from time to time. Shall perform any other duties allotted by the reporting authorities as and when required Yearly appraisal and other benefits are linked with the performance as per the work assigned. Shall equally be responsible for the success or failure of all activities of the department as assigned from time to time. REPORTS: Send daily & monthly report to DGM – BD, CA & CSR. Send the following reports: Status of CSR programmes of the month with total expenditure and vendors contacted for the programme Coming Month’s CSR Activities List & Plan of Action CSR Budget
JOB RESPONSIBILITIES OF COORDINATOR CSR & MEDIA Qualification & Exp Graduate, must have knowledge in Computer Basics (Word, Excel, Power point) with 4 years of experience in CSR activities in media and hospital industry Reporting To JR MANAGER – CSR & FACILITATION Reported By None Duty Timing/ Hour 8hrs, to adjust leave or absence; for any emergency work timing can be extended as per requirement Duties: To handle all CSR activities related to Hospital Staff Welfare Programme, Healthcare Programme, Charity & Social Awareness Programme, Other events of Hospital, Media activities Shall coordinate and handle in absence of Coordinator – CSR & Media. Shall divide the entire programme’s responsibility with Coordinator – CSR & Media and cooperate, coordinate with each other to accomplish the entire department’s activity with TAT. Shall handle all documentation work of the CME & Health Checkup programme. Shall make all arrangements for birthday celebration of the following: (a) Birthday & Anniversary celebration of Board of Directors (sending birthday wish through watsup, email and official message, arrangement of room for celebration, decoration of room, cake, bouquet, gift, invitation to staff) (b) Birthday celebration of MS, Consultant – Surgery & HOD – Pathology (sending birthday wish through watsup, email and official message, arrangement of room for celebration, decoration of room, cake, bouquet, gift, invitation to staff) Shall coordinate for formation of CSR COMMITTEE for every programme with approval of Board of Directors. Shall conduct a meeting one month prior to the event’s date for all outdoor and indoor programmes along with the committee member in the presence of Board of Directors. Shall take all approvals from the Board of Directors related to the conduct of event, budget fixation, purchase of items, vendor fixation and invitee list immediately after the meeting. Shall be responsible for inviting the guest and make personal visit on behalf of the company to invitee with proper invitation format along with Coordinator – CSR & Media . Shall ensure all members involved in the event are doing their assignment as per their instruction within TAT. Maintain soft and hard copy of every programme’s SOP (includes budget, committee member’s name, coordinating organizer’s name, vendor list, F&B arrangements, programme schedule, invitee list, etc) for all programmes of Sparsh Hospitals under the guidance and supervision of the Board of Directors. All documents should be kept in CSR file with duly signed and also shall share the details also with Coordinator – CSR & Media. Shall maintain soft and hard copy of every programme’s MOM after completion of every event for future reference and correction against any lapses happened in the event. All documents should be kept in CSR file with duly signed. RESPONSIBILITIES: CSR ACTIVITIES: Shall ensure smooth execution of all CSR programmes. Shall make proper planning and coordination of all activities of the CSR programme before final execution. Shall coordinate with vendors in different category for completion of the CSR programme. Shall make all budgeting of the programme and get approval from HOD and management. Programme material designing and drafting. Designing e-invitation and banners. Print out of programme materials, invitations, banners, magazines. MEETINGS: Attend daily meeting with HOD on SKYPE or Direct Meeting regarding CSR programme development status. Attend monthly review meeting with team, reporting head and Board of Directors in Corporate Office at the end of month. Attend other intra-department meetings as and when directed by management TRAINING: Attend training on entire marketing procedure as and when conducted by HOD and management OTHER ACTIVITIES: Be easily contactable, and able to reach promptly to hospital on emergency call. Discipline & Punctuality at work place. Shall have to handle any extra responsibility when assigned as per the discretion of the management’s requirement from time to time. To assist in different activities as and when directed by HOD or Management from time to time. Shall perform any other duties allotted by the reporting authorities as and when required Yearly appraisal and other benefits are linked with the performance as per the work assigned. Shall equally be responsible for the success or failure of all activities of the department as assigned from time to time. REPORTS: Send daily & monthly report to DGM – BD, CA & CSR. Send the following reports: Status of CSR programmes of the month with total expenditure and vendors contacted for the programme Coming Month’s CSR Activities List & Plan of Action CSR Budget
JOB DESCRIPTION of BUSINESS DEVELOPMENT MANAGER Desirable Qualification Any Graduate with added qualification in PGDM or MBA in Marketing, must have knowledge in Computer Basics (Word, Excel, Power point) Experience Must have min 3 years experience in business development in the hospital & pharma industry is preferable Reporting to AM - BD (Directly) DGM-BD & CA, Sr. Manager- BD & CA (Indirectly) Duty Timing/ Hour 8hrs, to adjust leave or absence; for any emergency work timing can be extended as per requirement DUTIES: Contacting potential doctors, identifying their needs, giving presentation on hospitals treatment facilities and the USP of the hospital’s treatment quality and convincing them to send patients; Arranging appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calling; Regularly attending and making presentations to doctors in different hospitals and pharmacists in the retail sector. Presentations may take place in medical settings during the day, or may be conducted in the evenings at a local hotel or conference venue; Building and maintaining positive working relationships with medical staff and supporting administrative staff in the hospital; Keeping detailed records of all contacts and send a detailed copy in the designated format in daily, weekly and monthly reporting format. Reaching (and if possible exceeding) monthly and annual sales targets; Planning work schedules and weekly and monthly timetables with Reporting Head on future targets and business generation. Keeping up to date with the latest clinical data supplied by the reporting head, and interpreting, presenting and discussing this data with him during discussion; Monitoring competitor activity and competitors' products; Maintaining knowledge of new developments in the national health service (NHS) and staying informed about the activities of health services in a particular area, anticipating potential negative and positive impacts on the business and adapting strategy accordingly to make changes in marketing plan; Developing strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector; RESPONSIBILITIES: BUSINESS DEVELOPMENT: Prepare a Schedule chart of all visit and Follow-up with existing doctors, ambulance drivers and other hospital or clinic staff for regular business. Prepare a monthly schedule chart of cold call and visit for new tie-up with clinics, diagnostic center and doctors in the assigned area for new business generation. Make calls daily and visit to doctors as per the schedule time and report to Sr. Manager – Trade Business. Maintaining good relations and understand with all doctors, ambulance drivers and other hospital or clinic staff who are giving business to us. Conduct promotional activities like Health Camp and CME in his area of operation for more business generation with expenditure details for the same. Prepare a report in end of the month for the next month’s new tie-up, business revenue target, no of patient admission both IPD & OPD. Visiting Doctors regularly for OPD & IPD Patient referrals. Visiting small diagnostic centers & Nursing Homes for Pathology & radiology Investigations business generation. Regular follow up visit to hospitals, nursing homes clinics in assigned area of operation for business growth and business revenue generation. Getting relationship with all the sources where hospital can get outside referral patients. Coordinating Pamphleting work in News paper. Collecting Ideas for extracurricular promotional activity & helping the management for executing the same for Hospital Branding. Organizing paid or free Health Camps in their operating areas on regular basis. Suggesting CME or Doctor Get-together party & executing the same throughout the year. Collecting Doctors Photographs, Birthday & Anniversary dates for the SMS wishes Wishing the regular feeders of Sparsh on their special occasions. Giving the doctor’s payments on daily basis. Taking initiatives in the Mass Event of the organization. Giving invitation letters for Sparsh annual events. PATIENT SERVICE: Coordinate with patient and patient party to look after all lapses or extra benefits they are expecting in treatment of their patients. Coordinate with related departments to resolve patient grievance or to follow-up smooth treatment service is provided. Ensure proper availability of all services to the patients admitted for treatment. Meet patient’s relative in case they want to discuss with him for any treatment related issues. Ensure resolution of complaints related to patient’s treatment on immediate basis to maintain goodwill and patient satisfaction with TAT. MEETINGS: Attend daily meeting with HOD on SKYPE as and when required regarding new retail development status, target achievement and performance status. Attend monthly review meeting with team, reporting head and Board of Directors in Corporate Office at the end of month. Attend other intra-department meetings as and when directed by management TRAINING: Attend training on entire marketing procedure as and when conducted by HOD and management OTHER ACTIVITIES: Be easily contactable, and able to reach promptly to hospital on emergency call. Discipline & Punctuality at work place. To assist in different activities as and when directed by HOD or Management from time to time. Shall perform any other duties allotted by the reporting authorities as and when required Target of the individual shall be set by the reporting authority based on his area of operation and designation REPORTS: Send daily & monthly report to Asst Manager – BD & Sr. Manager – BD & CA. Send the following reports: 1. Status of target given for no of retail patients admitted and revenue generated under his name 2. No of visits and new retail empanelment 3. No of patient complaints attended 4. Tour Bills as per standard practice 5. No of promotional camps conducted with expenditure bills
Roles and Responsibilities Job Description / Responsibilities: Lead the HR department, overseeing all HR operations including recruitment, onboarding, payroll validation, attendance, statutory compliance, and employee relations. Develop and implement HR policies, SOPs, and best practices aligned with hospital standards and accreditations (NABH, NABL, ISO). Drive talent acquisition for clinical, paramedical, administrative, and support staff. Manage performance appraisal systems, employee engagement programs, and grievance redressal. Ensure compliance with labor laws, hospital regulations, and medical council guidelines. Coordinate training, development, and capacity-building programs for hospital staff. Work closely with hospital leadership on workforce planning, cost optimization, and HR budgeting. Prepare HR MIS reports, dashboards, and present key HR metrics to management. Ensure implementation of KRA/KPI, PMS & Review Cycles. Handle legal compliances and cases. Monitor Training & Development, reward and Recognition and Employee Engagement activities. Desired Candidate Profile Masters Degree in Human Resources, Hospital Administration, or related field. 6+ years of progressive HR experience, preferably in a hospital or healthcare setup. Strong knowledge of sourcing profiles from job porrtals, HR operations, labor laws, statutory compliance, and healthcare-specific HR challenges. Proven leadership skills, ability to manage HR teams and work cross-functionally. Excellent interpersonal, communication, and problem-solving abilities. Familiarity with accreditation processes (NABH/NABL/ISO) and healthcare HR standards is highly desirable. Fluency in English, Hindi, and Marathi preferred.
Job Title: L&D Specialist HR (Learning & Development, Employee Engagement & R&R) Hospital Industry Location: Lata Mangeshkar Hospitals, Nagpur Organization: Lata Mangeshkar Hospitals, Nagpur Job Description: We are looking for an energetic and creative L&D Specialist – HR to design, implement, and manage hospital-wide Learning & Development programs , along with Employee Engagement and Rewards & Recognition initiatives . The candidate must be from the hospital/healthcare industry , with proven expertise in capability building, staff motivation, and fostering a positive workplace culture. Key Responsibilities: Learning & Development Identify training needs across clinical, paramedical, and non-clinical teams. Design and deliver training programs to enhance technical, soft, and leadership skills. Coordinate induction & orientation programs for new hires. Develop and maintain the hospital’s annual training calendar. Track and evaluate training effectiveness using feedback and performance metrics. Employee Engagement Plan and execute employee engagement activities to boost morale and teamwork. Organize cultural events, festivals, sports activities, and wellness initiatives. Conduct regular feedback sessions and pulse surveys to assess engagement levels. Rewards & Recognition (R&R) Design and manage the R&R program to acknowledge employee achievements. Coordinate monthly/quarterly awards, appreciation events, and recognition campaigns. Ensure transparent and fair R&R processes aligned with HR policies. Qualification & Experience: Graduate / Postgraduate in Human Resource Management, Hospital Administration, or related field. Mandatory: Minimum 4+ years of L&D/employee engagement experience in the hospital industry . Strong facilitation, communication, and interpersonal skills. Experience in designing training modules, engagement frameworks, and R&R programs. Key Skills: Learning & Development in Healthcare Training Need Analysis & Delivery Employee Engagement Strategies Rewards & Recognition Program Management Event Planning & Coordination Communication & Facilitation Skills Employment Type: Full-time, Mid-Level Compensation: Attractive and commensurate with qualifications & experience.
Location: Lata Mangeshkar Hospitals, Nagpur (Hingna Campus) Organization: NKP Salve Institute of Medical Sciences & Lata Mangeshkar Hospital Job Description: We are seeking an experienced Talent Acquisition Specialist HR to lead end-to-end recruitment for clinical, non-clinical, and support staff positions. The candidate must be from the hospital/healthcare industry , with strong expertise in healthcare manpower sourcing, hiring strategies, and employer branding. Key Responsibilities: Manage the full recruitment lifecycle – from manpower requisition to candidate onboarding. Source candidates through multiple channels including job portals, social media, professional networks, and referrals. Build and maintain a talent pipeline for critical hospital positions. Conduct preliminary screening, interviews, and coordination with department heads for selection. Ensure timely closure of positions within defined SLAs. Maintain accurate recruitment MIS and reports for management review. Coordinate pre-employment checks, offer roll-outs, and joining formalities. Support employer branding activities to attract top healthcare talent. Ensure compliance with hospital policies and statutory norms during hiring. Qualification & Experience: Graduate / Postgraduate in Human Resource Management, Hospital Administration, or related field. Mandatory: Minimum 4+ years of recruitment experience in the hospital industry . Proven track record of hiring for multispecialty hospitals (clinical, paramedical, and support roles). Strong networking, negotiation, and relationship management skills. Key Skills: Healthcare Recruitment & Talent Sourcing Manpower Planning & Hiring Strategy Candidate Screening & Selection Employer Branding in Healthcare Recruitment MIS & Reporting Employment Type: Full-time, Mid-Level Compensation: Attractive and commensurate with qualifications & experience.
Job Title: Internal Auditor Location: Nagpur Company: Lata Mangeshkar Hospitals, Nagpur Experience: 3+ years Industry: Healthcare / Education / Corporate / Hospital / Any other Functional Area: Finance, Audit & Risk Management Employment Type: Full Time, Permanent Education: CA-Inter / MBA (Finance) / M.Com preferred Job Description We are seeking a detail-oriented and proactive Internal Auditor to join our team. The ideal candidate will be responsible for evaluating internal controls, identifying risks, and ensuring compliance with regulatory standards, company policies, and industry best practices. Key Responsibilities Conduct regular audits of internal processes, departments, and systems. Review financial records, operating procedures, and compliance with legal and regulatory requirements. Prepare detailed audit reports highlighting findings, risks, and recommended corrective actions. Monitor implementation of audit recommendations and follow-up reviews. Evaluate the adequacy of internal controls and ensure policy compliance. Collaborate with departments to streamline operations and improve efficiency. Investigate fraud, financial discrepancies, or non-compliance as assigned. Support external audits and liaise with statutory auditors as needed. Ensure documentation and record-keeping is up to date and audit-ready. Desired Candidate Profile Proven experience as an internal auditor, preferably in healthcare, education, or corporate settings. Strong understanding of risk management and internal control frameworks. Excellent analytical and problem-solving skills. Proficiency in MS Excel, accounting software, and audit tools. Ability to handle confidential information with integrity. Excellent report-writing and communication skills. Knowledge of applicable laws, standards, and statutory compliance.
Job Title: Head Clinical Services Location: Lata Mangeshkar Hospitals, Nagpur (Hingna Campus) Organization: Lata Mangeshkar Hospitals, Nagpur Job Description: We are seeking a dynamic and experienced Head – Clinical Services to oversee and coordinate all clinical functions across Lata Mangeshkar Hospitals. The role requires a qualified medical professional with strong administrative capabilities to ensure the highest standards of patient care, compliance, and operational efficiency. Key Responsibilities: Lead and supervise all clinical departments to ensure smooth functioning and quality healthcare delivery. Develop, implement, and monitor clinical protocols, SOPs, and patient care guidelines. Coordinate with HODs, consultants, nursing, and paramedical teams for integrated service delivery. Oversee patient safety, quality assurance, and infection control programs. Liaise with hospital administration for resource allocation, budgeting, and manpower planning. Drive accreditation preparedness (NABH, NABL, ISO) and ensure statutory compliance. Review and analyze clinical performance metrics and initiate corrective measures. Handle patient grievance redressal and improve patient satisfaction scores. Qualification & Experience: MBBS from a recognized university (Mandatory). MS/MD will be desirous. Minimum 10 years of post-MBBS experience , with at least 3–5 years in a senior clinical administrative role in a multispecialty hospital. Strong leadership, decision-making, and communication skills. Experience in hospital quality and accreditation processes preferred. Key Skills: Hospital Administration Clinical Governance Quality Management (NABH/NABL) Team Leadership Strategic Planning & Execution Employment Type: Full-time, Senior Management Compensation: Commensurate with qualifications and experience.
Responsibilities: Source and procure medical supplies, equipment, and materials required by various departments within the hospital. Coordinate with vendors to negotiate pricing, terms, and delivery schedules. Maintain accurate records of purchases, inventory levels, and supplier information. Ensure compliance with regulatory requirements and organizational policies. Monitor market trends and supplier performance to identify opportunities for cost savings and process improvements. Collaborate with internal stakeholders to assess procurement needs and optimize purchasing processes. Requirements: Bachelor's degree in Commerce, Business Administration, Supply Chain Management, or related field. Proven 2+ yrs of experience in procurement, preferably within the healthcare industry. Strong negotiation skills and ability to build effective relationships with suppliers. Excellent organizational and time management abilities. Proficiency in MS Office applications and inventory management software. Knowledge of relevant regulations and best practices in procurement.
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