Provide comprehensive
technical support to international customers
via voice for laptop and desktop-related issues.
Diagnose and
troubleshoot hardware and software problems
, guiding users through effective solutions.
Assist with system configurations, connectivity issues, and basic network troubleshooting.
Maintain detailed records of customer interactions and resolutions.
Ensure a high level of
customer satisfaction
by delivering professional and efficient service.

What We're Looking For

Education:
Undergraduates & Graduates
are both eligible.
Freshers:
B.Tech, BCA, B.Sc.CS, BE (results awaited also eligible) OR Graduates who have appeared for their final year exams are eligible.
Experienced Undergraduates:
Minimum 6 months of experience in a BPO, or 1 year in a non-BPO role.
Communication:
Excellent English Communication is mandatory.
Availability:
Willingness to work in
evening and night shifts
with 2 split week offs.

Perks & Benefits

2-way home pick-up & drop transport
available (for those within transport areas and as a free benefit).
Female/Diversity employees
are mandated to utilize both-way cab services and reside within the transport zone.
Male employees
opting for self-travel can avail a ?3000 transport allowance over and above their CTC.

Interested

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