Language Data Specialist - Dutch

Use this link to apply - https://genesys.wd1.myworkdayjobs.com/en-US/Genesys/job/Language-Data-Specialist---Dutch_JR108556-1?locationCountry=c4f78be1a8f14da0ab49ce1162348a5e

Job Title:

Summary:

We are seeking a highly detail-oriented Language Data Specialist to join our growing team. In this role, you will annotate, analyze and create language data to support the development of our cutting-edge AI and natural language processing products. Your keen attention to detail, analytical skills, and ability to work independently will be crucial as you help provide valuable insights and high-quality data to the research team.

This role is part of the Language Engineering team, where we contribute to the research, development, and evaluation of Genesys core AI capabilities in Speech & Natural Language Processing.  Our work spans a range of product areas aimed at empowering excellence in customer and agent experiences, including chatbots/voicebots, knowledge, and agent assistive technologies including summarization, across a wide range of languages.

Key Responsibilities:

* Accurately annotate text data following detailed guidelines to identify linguistic features and categories

* Collaborate with the research team to resolve data ambiguities and provide feedback on the annotation process

* Perform qualitative error analysis and provide actionable insights to improve quality

* Support the creation of language datasets for model training and evaluation

* Assist the team with other ad-hoc data-related tasks as needed

Skills & Experience:

in Dutch and English

* Exceptional attention to detail, ability to work accurately and efficiently, ability to quickly learn and apply new concepts and guidelines

* Proficient with productivity software and text editors

* 1+ years of experience with language data annotation, manipulation, and analysis and familiarity with annotation tools (preferred)

* Degree in linguistics, modern languages, or related field, or equivalent experience

* Experience with LLMs, Conversational AI tools, and associated technologies a plus

* Interest in conversational AI, NLP, and language technologies

Use this link to apply - https://genesys.wd1.myworkdayjobs.com/en-US/Genesys/job/Language-Data-Specialist---Dutch_JR108556-1?locationCountry=c4f78be1a8f14da0ab49ce1162348a5e