Job
Description
Company Overview: At the Innovation team within Genesys, were pushing the boundaries of customer experience technology by building innovative solutions integrated with Genesys Cloud. We’re seeking a skilled Senior Software Engineer to join our team and create scalable, high-performance applications on AWS. Job Summary: We are looking for a Senior Software Engineer with expertise in Go, JavaScript, TypeScript, and Kubernetes to design, develop, and maintain cutting-edge systems. You’ll work on solutions tightly integrated with Genesys Cloud, leveraging AWS to deliver seamless functionality. UX experience is a plus, as you’ll collaborate with teams to craft intuitive, user-focused features. If you excel in dynamic environments and love tackling complex challenges, this role is for you. Responsibilities: Develop robust backend services and APIs using Go. Create dynamic, responsive front-end components with JavaScript and TypeScript. Deploy and manage containerized applications using Kubernetes on AWS. Integrate solutions with Genesys Cloud APIs to enhance customer experience workflows. Optimize system performance, scalability, and reliability in AWS environments. Work with product managers, architects, and UX designers to shape technical requirements. Write clean, maintainable, and well-documented code adhering to best practices. Debug and resolve complex technical issues in production. Mentor junior developers and participate in code reviews. Required Qualifications: 8+ years of software development experience. Strong proficiency in Go for backend development. Advanced skills in JavaScript and TypeScript for front-end and full-stack work. Hands-on experience with Kubernetes for container orchestration. Expertise in building and deploying solutions on AWS (e.g., EC2, ECS, Lambda, S3). Experience with microservices architecture and RESTful APIs. Strong problem-solving skills and a detail-oriented mindset. Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience). Preferred Qualifications: Experience integrating with Genesys Cloud APIs or similar CX platforms. UX design experience or a knack for building user-friendly interfaces. Familiarity with AWS-native tools (CloudFormation, Step Functions, etc.). Contributions to open-source projects or a robust GitHub portfolio. Nice-to-Have: Proficiency with modern DevOps tools (Docker, CI/CD pipelines, Terraform). Exposure to Agile/Scrum methodologies. Why Join Us? Build innovative solutions that redefine customer experiences. Join a collaborative, forward-thinking team in a flexible work environment. Competitive salary, benefits, and opportunities for career growth. Work with cutting-edge AWS and Genesys Cloud technologies.
