Job
Description
The Deputy Manager / L3 Infrastructure Engineer - IT Infrastructure will support the Head of IT in overseeing the planning, implementation, and maintenance of the organization's critical IT infrastructure. This role involves providing technical leadership, managing infrastructure projects, ensuring system reliability and security, and guiding the infrastructure team to deliver high-quality services. You are expected to possess deep technical expertise in infrastructure technologies, strong troubleshooting skills for critical incidents, and the ability to contribute to strategic planning and capacity management to ensure a reliable and high-performing infrastructure. A Graduate or Postgraduate degree in Engineering or any related field is required. With over 8 years of experience in managing IT infrastructure, including more than 2 years of leadership experience in management, holding certifications in Cloud, Networking, or Microsoft technologies would be an added advantage. Your technical skills should include in-depth knowledge of hardware and networking, as well as proficiency in cloud infrastructure. Non-Technical skills such as expertise in vendor management, a strong focus on quality, safety, and process optimization, coupled with strategic thinking for effective decision-making, are essential. Responsibilities include establishing and maintaining IT infrastructure in collaboration with the Head of IT and stakeholders to ensure seamless connectivity and provide essential IT support. Additionally, overseeing budgeting and monitoring of IT systems and processes to enhance efficiency and performance. You will be responsible for designing, implementing, maintaining, and troubleshooting computer networks to enable secure and efficient data transmission within the organization and across multiple sites. This involves developing and implementing network architectures and protocols tailored to the organization's requirements, installing, configuring, and testing network hardware and software components, monitoring and optimizing network performance, strengthening network security, assessing infrastructure needs, recommending upgrades, and integrating advancements to align with evolving business and technology demands. Other duties include overseeing operational maintenance of Microsoft-based servers, deploying, configuring, and managing cloud infrastructure resources on platforms such as AWS, Azure, or GCP, monitoring cloud infrastructure performance and availability, maintaining comprehensive documentation of network design and configurations, collaborating with IT professionals and business teams, developing and upholding system standards and IT policies, conducting reviews and audits of all information management tools, designing and implementing systems infrastructure, planning and overseeing timely implementation of user data and file server backups, overseeing the provisioning of end-user services, and facilitating training sessions for newly introduced information management tools. This is a full-time position with benefits such as health insurance, provident fund, and a performance bonus. The work schedule is a day shift from Monday to Friday. The required experience for this role in L3 Network infrastructure is 6 years. The work location is in person. Interested candidates are requested to share their updated resume.,