Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in bengaluru
>
Signzy
>
L2 Support Engineer

L2 Support Engineer

Signzy

1 - 3 years

3 - 5 Lacs

bengaluru

Posted:-1 days ago| Platform:

Apply

Skills Required

rca ticketing production support debugging sdk jira monitoring sql python microservices

Work Mode

Work from Office

Job Type

Full Time

Job Description

About PowerEdge (Signzy):

PowerEdge is Signzy s B2B fintech platform used by banks to run credit card journeys

(onboarding post-onboarding) via SDKs and APIs. With multiple bank go-lives, keeping

production stable and issues closed fast is critical.

Role Overview:

Hands-on L2 production support to keep live SDK/API journeys healthy across bank

environments - monitor, debug, fix what s in scope, and escalate cleanly to engineering and

delivery.

Key Responsibilities

Monitor production APIs, SDK/event flows and bank integrations for

stability/latency/error-rate (APM/Grafana).

Check/analyse logs; act on issues coming from Freshdesk, JIRA and internal channels.

Validate/debug data via Metabase/SQL.

Do 1st-level debugging and close L2 issues within SLA; escalate with clear RCA/context.

Support releases/config changes and run post-deployment checks across bank

environments.

Maintain runbooks/known issues; write small Bash/Python/SQL scripts to speed up

repetitive support tasks.

Work with DevOps/eng to improve alerts/dashboards and keep alert hygiene.

Requirements

1-3 years in product-based orgs in production support / PSE / tech ops / L2.

Engg/CSE/BCA/BSc IT or equivalent experience.

Hands-on with monitoring/logging/ticketing (Grafana, Freshdesk, JIRA or similar).

Strong SQL for data checks and issue validation; able to read/debug REST APIs.

Clear verbal/written communication for internal and bank-facing updates.

Plus: fintech/banking/API integration exposure; basic scripting; cloud/microservices

More Jobs at Signzy

Product Manager

Bengaluru, Karnataka, India

2.0 - 3.0 yrs

Salary: Not disclosed

Associate Product Manager

Bengaluru

1.0 - 3.0 yrs

INR 15 - 17 Lacs

Product Manager

Bengaluru

3.0 - 8.0 yrs

INR 22 - 27 Lacs

Presales Executive

Gurugram, Haryana, India

4.0 - 5.0 yrs

Salary: Not disclosed

Business Analyst

Bengaluru, Karnataka, India

3.0 - 5.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Python Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Python Skills

Practice Python coding challenges to boost your skills

Start Practicing Python Now

Signzy

RecommendedJobs for You

L2 Support Engineer

Signzy

bengaluru

L2 Support Engineer

E4 Softwares

bengaluru

L2 Support Engineer

Netforchoice solutions pvt ltd

india

L2 Support Engineer

People Prime Worldwide

chennai, tamil nadu, india

L2 Support Engineer

Satmat Technologies

mumbai, mumbai

L2 Support Engineer

Satmat Technologies

thane, thane

L2 Support Engineer

Satmat Technologies

mumbai

L2 Support Engineer

People Prime Worldwide

chennai, tamil nadu, india

L2 Support Engineer

Satmat Technologies

thane, thane

L2 Support Engineer

Satmat Technologies

mumbai

Login to

Please Verify Your Phone or Email

Confirm Action

L2 Support Engineer